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DiamondJacks Casino and Resort

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DiamondJacks Casino and Resort
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422 Reviews from our TripAdvisor Community

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There are newer reviews for DiamondJacks Casino and Resort
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Showing 422: English reviews
West Monroe, Louisiana
Reviewed 13 February 2013

Check-in was quick and easy. Walking into our room, it smelled fine (no smoke odor). We stayed on the 7th floor in a King Suite. I have posted photos of the reasons we will not stay here again. The bathroom was disgusting: mold in the shower, floors that obviously haven't been cleaned (especially in the corners), the sink has algae...

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1Thank figgy33
Ferris, Texas
Reviewed 11 February 2013

I have been staying at this property since I was 21. I love the place. However, I had some bad experiences lately. First of all I haven't stayed in awhile because we have been going to Oklahoma instead. We love Shreveport and wanted to go again because we hadn't been in so long. So Diamond Jacks it is and always...

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Thank bjaytaylor
Houston, Texas
Reviewed 1 February 2013

This is like my 4th time staying here. The first time was great. I was in a suite with a jacuzzi tub in the bedroom. The room was spacious although the bath area was smaller than I anticipated. There is no frig in the room (available upon request) nor any free wifi. The other two times the stay was alright....

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Thank dianadenise
Reviewed 25 January 2013

Property is in desperate need of repair and general maintenance. Room was incredibly unclean. I understand things have age but this doesn't mean you should neglect brushing the dust off. Service is always great and employees friendly. I wish it was enough to overlook the rest. Place has potential.

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Thank Frog7798
Gainesville, Texas
Reviewed 6 January 2013

We haven't stayed in one of their rooms in a long time, but we visit this area several times a year and try to visit all the Casinos while we are here. The room was nice the last time we were here and the food in the restaurants was good as well. We really like their Mexican restaurant here and...

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4Thank Karen L
Corpus Christi, Texas
Reviewed 2 January 2013

I stayed at this property last Summer and had a good experience so I decided to give them another try. What a mistake! I am not sure what has happened, but it was a completely different experience. I was back in Shreveport for a few days in December 2012 and spent the first night there. That was enough. The staff...

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Thank Darryl M
Albemarle, North Carolina, United States
Reviewed 27 December 2012

go to Starbucks buy a 3 dollar coffee and surf internet free all day and have friendly service, go here to DiamondJacks spend hard earned money and have to pay for internet in 2 hr increments. Can I get a big BOOOOOOOOOOOOOOOOOOOOOOOO, they have to be joking, my money will be spent elsewhere

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Thank Debbie D
Fort Worth, Texas
Reviewed 1 November 2012

Hotel lobby and public areas are nice, new and clean. Unfortunately that stops as soon as you open, or should I say try to open your room door! The key to our room worked without a problem, but you had to put your shoulder into the door to get it open. Once inside you had to slam the door to...

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Thank Bill M
Chandler, Texas
Reviewed 26 October 2012

The room smelled and was extremly filthy,there was a black and red slimy mold in the bathroom shower stall, blood on the pillow this use to be a nice Hotel what has happened it has run down I actually was looking for another Hotel to stay in I can say it was a very HORRIBLE experience if they dont start...

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1Thank Jeanientexas
Dallas, Texas
Reviewed 21 October 2012

I enjoyed the experiance but am more accustom to cleaner rooms. They say all rooms are suites but they all need to be redone. Funiture not matching and just old and dirty. They smoke in the casino so even in the Non-Smoking rooms there is a strong smell of cigarettes. The pools was very nice. Buffett was overpriced.

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1Thank marie j

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities

Additional Information about DiamondJacks Casino and Resort

Address: 711 Diamondjacks Blvd, Bossier City, LA 71111-5046
Region: United States > Louisiana > Bossier City
Price Range: RM279 - RM705 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DiamondJacks Casino and Resort 3*
Number of rooms: 497
Reservation Options:
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Also Known As:
Diamondjacks Hotel Bossier City
Isle Capri Hotel Casino Bossier City La
Diamondjacks Bossier City
Isle Capri Bossier La
Hotel Style:
#6 Casino Hotel in Bossier City
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Questions & Answers

Here's what travellers have asked, with answers from DiamondJacks Casino and Resort staff and other travellers.
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Questions? Get answers from DiamondJacks Casino and Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We didn't stay in a room”
 of 5 bubbles 267lucyf, 6 Nov 2016 | Read review
“All the rooms seems to have a good view if you get a room on the higher number floors you can see more of the City”
 of 5 bubbles 322cathye, 9 Jul 2016 | Read review
“Good luck with that!”
 of 5 bubbles GlobalCitizen861, 22 Jun 2016 | Read review
“go somewhere else”
 of 5 bubbles tsamford, 20 Jun 2016 | Read review
“there are several other hotels within 10 minutes..”
 of 5 bubbles jb2186, 18 May 2016 | Read review
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