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Residence Inn Shreveport-Bossier City/Downtown

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Traveller (93)
Room & Suite (67)
Dining (13)
Overview
  • Excellent90%
  • Very good7%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“horseshoe casino”(20 reviews)
“front desk”(38 reviews)
“burner stove”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (297)
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297 results
Traveller rating
265
23
3
1
5
Traveller type
Time of year
LanguageEnglish
265
23
3
1
5
Show reviews that mention
All reviewshorseshoe casinofront deskburner stoveconference roomgreat kitchennewer hotelmarriott propertiesfull kitchenawesome staffan extended stayi highly recommend this hotelthe entire staffboard walkup to datesouthern hospitalityhome away from homeshreveport bossier
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1 - 5 of 297 reviews
Reviewed today

We only stayed overnight for 1 night, but it was a great experience! The property is gorgeous, the rooms are super spacious & clean, and the guest services attendant (Henry) Lee was so pleasant and very helpful! We will definitely be back!

Thank RobynFLong
Reviewed 6 days ago via mobile

Ms. Annette Awesome Awesome Hospitality. Made us feel so comfortable and welcomed. The cleanliness was also a plus for me. Breakfast was fulfilling. We needed a room with a tub she was most accommodating. We will visit again

Thank jmason1818
Response from Farrah T, Manager at Residence Inn Shreveport-Bossier City/DowntownResponded today

Ms Annette will be ecstatic to hear about your review. She truly has a heart for serving others and I thank you for taking time to recognize her gift. We look forward to your next visit!

Reviewed 6 days ago

I live in Southern California and I travel off and on through out the year... when I travel I always stay at a Marriott.. Just a few reasons why I always stay at a Marriott, the Rooms are CLEAN, COMFORTABLE and they make me feel...More

Thank shoeey50
Response from Farrah T, Manager at Residence Inn Shreveport-Bossier City/DowntownResponded 3 days ago

Thank you for bringing this matter to our attention, shoeey50. It is disappointing to hear that we failed to meet your expectations and we thank you for allowing our management team to speak with you to ensure that the necessary corrections were made. We appreciate...More

Reviewed 1 week ago via mobile

Annette at the front desk the receptionist is such a sweet heart stayed a few times and a few nights and received nothing but the best customer services fast & friendly and very kind Thank you ms AnnetteMore

1  Thank Mekca B
Response from Farrah T, Manager at Residence Inn Shreveport-Bossier City/DowntownResponded 5 days ago

Ms Annette is so happy to hear that her service made a lasting impression with you, Mekca B. Annette is wonderful and anyone who comes in contact with her can feel the passion that she has for serving others. Thank you for taking time to...More

Reviewed 1 week ago via mobile

We had a great time staying at the residence inn. Henry Lee took care of all our needs. Even when the kitchen was closed, he accommodated my kids when they needed anything. He also was great in the evenings with adult needs. Staff was great...More

Thank juliahcrelia
Response from Farrah T, Manager at Residence Inn Shreveport-Bossier City/DowntownResponded 5 days ago

Thank you for choosing our property for your recent getaway. Our staff is dedicated in providing service that's uniquely above the rest. It sounds like Henry Lee was able to connect with you on that level. He will be extremely excited that you noted his...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$142 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$142 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (93)
Room & Suite (67)
Dining (13)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Tamika P
19 September 2016|
AnswerShow all 4 answers
Response from WTCarter1656 | Reviewed this property |
There is off-street parking all on the front and on the back of the hotel.
1
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Room Tips
"It's an all suites hotel, I believe!"
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"Anything on the second floor."
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"We had a king with sofa bed, very spacious room. We had 2 adults and 2 kids. It's was like a mini..."
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"High floor is always my preferred to keep the noise down. There were not any pets that I knew of at this..."
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