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Holiday Inn New Orleans West Bank Tower

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Traveller (127)
Room & Suite (84)
Dining (10)
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Overview
  • Excellent34%
  • Very good38%
  • Average16%
  • Poor6%
  • Terrible6%
Travellers talk about
“round house”(14 reviews)
“new orleans”(101 reviews)
“french quarter”(45 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn New Orleans West Bank Tower
Special Offer: Book Direct and Save
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Offers from Holiday Inn New Orleans West Bank Tower
Special Offer: Book Direct and Save
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Reviews (345)
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All reviewsround housenew orleansfrench quarterfront deskbar and grillhotel restaurantwest bankroad noiseattached restaurantlight sleepersink areafree parkingtop floorwould stay here againgreat place to stayacross the riveralgiers ferry
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61 - 65 of 335 reviews
Reviewed 22 February 2017

We checked in on Feb 14 and were greeted by a very friendly front desk staff and they upgraded my room. Took a quick shower and noticed the shower was not draining well, no big deal, we went to grab a beer and found out...More

2  Thank Nathan L
Response from HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank TowerResponded 28 February 2017

Hey Nathan, Your kind review was one of the very best I've ever had the opportunity to respond to. You touched on all of the thing that make us different. Our team makes all the difference and your noted that throughout your review. Thank you...More

Reviewed 21 February 2017 via mobile

New Orleans is the best state I have travel to and I been quite a few places. I'm giving Ashley from the front desk 5 Stars u rock baby. I'm giving Mohammed from Round house 5 Stars and Teresa and Brittany. You guys are the...More

Thank Nina A
Response from HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank TowerResponded 28 February 2017

Hi Nina, Thanks so much for your business and your glowing review of our staff and property! We love to see 5 star reviews especially when it highlights our amazing team. I'll make sure to recognize the staff members you mentioned and let them know...More

Reviewed 18 February 2017

Mohammad and his fellow server Asia were both helpful and organized. It was a joy dining there. We came back to the hotel a week later after our cruise, but is was Mohammad's day off. We were disappointed.More

Thank Ronald T
Response from HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank TowerResponded 3 March 2017

Hey Ronald, Thanks for your business and your excellent review. Thanks to your feedback we’ve decided to have Mohammad work 7 days a week. We too are always disappointed when he is not here. Your business means the world to us and again we are...More

Reviewed 7 February 2017

Stayed here for our first three nights in New Orleans. Room was clean, large and comfortable. Parking was free and plentiful. Staff was nice and helpful. We could hear the traffic from the tenth floor but it didn't really bother us. Not to bad a...More

1  Thank Cowgirlkc
Response from HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank TowerResponded 16 February 2017

Hey to our Cowgirl from from KC, Thanks so much for your business and kind 4 star review. We truly appreciate it. Please do keep us in mind when next you are in the area. We'd love to welcome you back. All the best, Dustin...More

Reviewed 4 February 2017 via mobile

It seems nowadays that service and just bring friendly is a thing of the past, not here. We were welcomed with friendly check in. Came back down and young lady at desk helped us download the uber app. Close to French Quarter and cruise terminalsMore

Thank poppyman1
Response from HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank TowerResponded 17 February 2017

Hey Poppyman, Thanks for your business and awesome review. I'm proud that friendliness is alive and well at our property and that our team made you feel welcome and were helpful. It is our pleasure to help the awesome folks we encounter on a daily...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$95 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (127)
Room & Suite (84)
Dining (10)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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rose82d
31 August 2017|
Answer
Response from chayesocali | Reviewed this property |
The manager there is great! I doubt there would be a problem. We went on a 7 day cruise and our car remained safe.
0
Votes
SeNoraB11
13 March 2017|
AnswerShow all 3 answers
Response from HolidayInnWestbank | Property representative |
Hi to our friend from the windy city! Although the hotel does not operate a shuttle service we are happy to help coordinate transportation with our recommended vendor - A+ transportation and their number is 504-266-4986... More
0
Votes
Deborah Angel L
17 February 2017|
AnswerShow all 4 answers
Response from HolidayInnWestbank | Property representative |
Hey Deborah, We'd love to check availability and rates for you. You mentioned you emailed me but it didn't go through - can you verify you used dfloyd at hiwestbank (sorry TA won't allow links or email in response... More
0
Votes
Room Tips
"Call Ahead, Breakfast NOT included unless specified"
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"Don't stay here."
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"Rooms with numbers ending in 8,9,10, or 11 might be better as they should face away from the highway."
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"Select a room away from the highway"
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