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Doubletree by Hilton Hotel New Orleans Airport

Doubletree.comUS$129*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$137*
US$129*
US$137*
US$129*
US$137*
US$129*
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Doubletree by Hilton Hotel New Orleans Airport
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768 Reviews from our TripAdvisor Community

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Showing 757: English reviews
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Vermont
Reviewed yesterday NEW

Many dining options near and easy access to the highway. Brian, the bartender during the week is great. For the commenters that say the place is musty -- this is New Orleans, everywhere is musty. There's a lot of water around. Stayed in the area for many weeks for business and this is by far my favorite.

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Helpful?
Thank jreskd
New York
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

I had a wonderful stay in Double Tree Hilton in new Orleans, lovely room. Great service . Had Dinner Down stair near bar it was fantastic Great location. Just love the swimming pool 🏊, Recommend again to stay with

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Helpful?
Thank Keshavg007
About Hotel's Favourite Review
Scott M, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Thank you for your kind comments. Hope to see you soon

Indianapolis, Indiana
Reviewed 5 days ago NEW

Good luck booking with your Hilton Honors number tied to your reservation. Ants in the rooms, No hot water last day of stay, Unable to print out bill or provide list of charges at checkout, hotel staff full of attitude, public bathrooms filthy. Not much more to say, worst hotel experience I've had and I travel for business 30-40 trips...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Mark F
Scott M, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

I apologize for your stay with us. I can honestly tell you, your stay was not typical. Please know that we take these issues very seriously and will communicate with the entire staff your comments. It took us a couple of hours to fix the hot water issue, but the team was on top of it as soon as they...

Reviewed 2 weeks ago

The hotel is fine. Just a few minor issues that had to be handled. The staff is very nice. Housekeeping needs to be consistent with restocking rooms. the hotel could use a facelift. Location is by the airport, but not too close that the noise is bad.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Chemene C
Scott M, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Appreciate your comments. I will share these comments with our staff to better service you and all of our guests. Thank you

Breaux Bridge, United States
Reviewed 2 weeks ago

Old. Musty smelling. In dire need of updating. The meeting room my seminar tool place in was decent. I had breakfast in the restaurant and lunch in bar - both meals were expensive and terrible. I've stayed at tons of Double Tree hotels and was shocked. Did I mention the hotel smelled old? Musty and moldy. And quite honestly the...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank francescalJ9468TX
Scott M, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

I am sorry that you did not experience the stay that you are accustomed to. We try ever so hard to make every guest experience excellent and up to the Doubletree standard. We are always working on ways to make it better. Thank you for your comments

Mobile, Alabama
Reviewed 2 weeks ago

This hotel has good parking, a good pool, and a nice bar area. The internet is spotty. The beds were uncomfortable, and they will charge your credit card before you arrive, and if you switch cards they will HOLD the full balance of your room on both cards. Bring extra cash. Staff is friendly. We were there for a weekend...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank missymiller07
Scott M, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Thank you for your comments, we need to know how we are doing with our guests. I appreciate you letting us know about your frustrations. I hope you will see us again next time and make it right.

Waldorf
Reviewed 2 weeks ago

Nice property good location near airport and close to entertainment as well. Food, mall, all near plus area. Jazz festival weekend so a lot going on in the area downtown to do as well. Hotel even provided the schedule upon checkin

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank be u
Scott M, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Glad we could accommodate and provide you with the service. Hope you enjoyed the Jazz Festival.

Lewisville, North Carolina
Reviewed 3 weeks ago

When I booked the hotel I asked if there were rooms with balconies, because the one I last stayed at in Raleigh NC did and it was quite a nice stay. I was told that there were only 2 rooms with balconies and they were junior suites, so I decided to pay a little more and get the suite. Upon...

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Helpful?
Thank Audie D
Scott M, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Thank you for staying with us, unfortunately it sounds like there has been some miscommunication somewhere. I apologize for that. We do not have, nor have we ever had balconies. We are glad that you enjoyed the free parking and hope you will consider staying with us again if you are ever back in the area.

Reviewed 3 weeks ago

This is a very nice hotel and the staff was very nice. Plus they give you the best warm chocolate chip cookies. Our room was very nice and we didn't hear any noises from other occupants. It is close to everything.

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Helpful?
Thank Julie S
Scott M, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Thanks for staying with us, gotta love those cookies...

New Orleans, Louisiana
Reviewed 3 weeks ago via mobile

My husband and I stayed here for 3 nights before leaving New Orleans for a year-long trip. The hotel itself was clean and unremarkable. What made the hotel a 4 star stay was the staff - restaurant and especially the front desk. Thank you Ms Tooth and Ms Schexnyder for doing that bit extra that left us with a great...

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Helpful?
Thank Trabana

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel New Orleans Airport is centrally located just off I-10, just minutes from Louis Armstrong New Orleans International Airport (MSY). Our airport hotel in Kenner is also within a few miles of the infamous French Quarter as well as downtown New Orleans. Other attractions close-by include Bourbon Street, the Superdome, Historic Rivertown, National World War II Museum, Pontchartrain Center, Treasure Chest Casino, Lafreniere Park and Zephyr's Stadium. Nearby city parks, Plantation and Swamp tours and many restaurants and retail shops are within minutes as well. Our hotel offers amenities such as 24-hour complimentary airport shuttle service, complimentary high-speed internet access, 24 hour fitness center, spacious guest rooms and suites, and a true taste of cajun cuisine at our River City Creole Grill. Look no further for a great stay than the DoubleTree by Hilton Hotel New Orleans Airport. ... more   less 

Additional Information about Doubletree by Hilton Hotel New Orleans Airport

Address: 2150 Veterans Memorial Blvd, Kenner, LA 70062-5427
Region: United States > Louisiana > Kenner
Price Range: RM545 - RM999 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel New Orleans Airport 3.5*
Number of rooms: 244
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Orbitz, Hotels.com, Hotwire, Priceline, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and Hotel.de so you can book your Doubletree by Hilton Hotel New Orleans Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree New Orleans Airport Hotel Kenner
Radisson New Orleans Airport
Radisson Hotel Kenner
Radisson Kenner
Kenner Radisson
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel New Orleans Airport staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Hotel New Orleans Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't expect a room with a patio or balcony.”
AudieD_12, 2 May 2017 | Read review
“Make sure you get a room on the side away from the street, which can be busy.”
gusb2013, 8 Apr 2017 | Read review
“I don't think it matters really. You have a choice of listening to freeway noise, or taking a chance on the a/c unit.”
Ozark1, 4 Jan 2017 | Read review
“premium room offers mini fridge and microwave”
rosariochatm, 6 Dec 2016 | Read review
“The rooms were very quiet I could barely hear the airplanes taking off or the cars on the street...I will definitely be coming back”
tonyac415, 20 Oct 2016 | Read review
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