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Fairfield Inn & Suites Kenner New Orleans Airport

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Fairfield Inn & Suites Kenner New Orleans Airport
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231 Reviews from our TripAdvisor Community

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Showing 228: English reviews
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Bowling Green, Kentucky
Reviewed 2 weeks ago

If based on staff alone, this hotel would have received five-stars. Very nice people. Very friendly. Very helpful. While we had no huge complaints, here are the negatives. Our room was clean, but it had a funky smell that never went away. The elevator went out of service for a brief time during our stay, no idea what was up...

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Helpful?
Thank Gloria K
Management response:

Dear Ms. Gloria: Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Kenner New Orleans Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere...

Metairie, Louisiana
Reviewed 2 weeks ago

Friend from the Philippines came for a visit and we put her up at the Fairfield Inn. The staff was very accommodating and the room was comfortable and clean. The complimentary breakfast was great. The location was great and parking was convenient.

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Helpful?
Thank michaeline624
Leawood, Kansas
Reviewed 2 weeks ago via mobile

I just completed a stay at Fairfield. The staff is friendly, but unfortunately this property is worn down! Someone on the elevator said the hotel was "tired", and I said VERY TIRED. The wall units are loud and can't keep up. This leads to a musty smell in the rooms. Also everything felt dirty. The positive is it is within...

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Helpful?
Thank BC T
Management response:

Dear Sir/Madam: Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Kenner New Orleans Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology...

Orlando, Florida
Reviewed 3 weeks ago

This hotel did not disappoint! The free breakfast was great - some a couple more options would be great, planes are constantly going over head - but luckily never heard them! Housekeeping did a great job with cleaning the room and restocking towels every day they came in! Front desk was pleasant and very helpful when we had questions. Beds...

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Helpful?
Thank Aliciacee
Madison, MS
Reviewed 4 weeks ago

We have stayed here 3 different times, for early morning or late night flights, most recently March 2017. We have used the park-n-fly shuttle service every time. The drivers are all personable and professional; our car has always been safe in their lot. The hotel rooms are exactly what we need and would expect- clean and quiet. Breakfast is standard...

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Helpful?
Thank dawgs92
Texas
Reviewed 4 weeks ago via mobile

We have stayed here on three or four occasions. Desk lady was not friendly at all. The younger man who waited on us was much easier to get along with and he smiled. Our room was OK. The water was slowly running in the tub and the the toilet didn't want to flush. The lady who was taking care of...

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Helpful?
Thank Marie H
Minneapolis, Minnesota, United States
Reviewed 5 weeks ago via mobile

We are loyal Marriott guests and were thoroughly disappointed in our stay. We choose this hotel for the airport shuttle. Upon arriving at 5:00pm, the 5am (first shuttle of the day) was full. This has happened to us at multiple other Marriotts and the hotel has either procured a second shuttle or provided a taxi. When we enquirer about this...

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Helpful?
Thank Kara G
Management response:

Dear Ms. Karen, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Kenner New Orleans Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere...

Reviewed 11 March 2017 via mobile

This is probably the 3rd or 4th time we have stayed at this hotel, how you might rate your stay will depend on which room you receive. Some stats have been great, others not so much....this trip was one of the not so much trips. Check-in was quick and organized as always. The room was clean, but some of the...

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Helpful?
Thank David H
Management response:

Dear Mr. David, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Kenner New Orleans Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere...

Reviewed 7 March 2017 via mobile

Nice inexpensive hotel with very friendly staff. Located within 10 miles of downtown New Orleans. The only drawback is they are located on the final approach to the airport. The very low rate might persuade you to overlook the aircraft landings.

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Helpful?
Thank Chris D
Management response:

Dear Mr. Chris, Thank you for sharing your experience at the Fairfield Inn & Suites Kenner New Orleans Airport through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations....

Jackson, Michigan
Reviewed 4 March 2017 via mobile

My husband's comment was "I can't remember the last time I had a meal where everything was superb." It is a small, bar - like atmosphere (not dark though) that added to the ambiance. The wait was long, 45 minutes, but we were told that in advance, so so we sat down on one of the 3-4 benches and laughed...

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Helpful?
Thank Ilovetopraise
Management response:

Dear Sir/Madam: Thank you for sharing your experience at the Fairfield Inn & Suites Kenner New Orleans Airport through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Kenner New Orleans Airport

Address: 1801 32nd St, Kenner, LA 70065-3604
Region: United States > Louisiana > Kenner
Price Range: RM493 - RM718 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Kenner New Orleans Airport 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Fairfield Inn Kenner New Orleans Airport Hotel Kenner
Fairfield Kenner
Kenner Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Kenner New Orleans Airport staff and other travellers.
4 questions
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Nashville, Tennessee
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Kenner New Orleans Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first level easy access, continental breakfast, airport shuttle”
Aliciacee, 5 Apr 2017 | Read review
“next to a storage yard where they use loud speakers to communicate”
, 10 Feb 2017 | Read review
“Close to shopping mall and many restaurants”
glady1948, 17 Oct 2016 | Read review
“Away from elevator”
coyoteo, 7 Oct 2016 | Read review
“great location to new Orleans”
aj65992016, 20 Sep 2016 | Read review
5 of 5