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Fairfield Inn & Suites Kenner New Orleans Airport

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Fairfield Inn & Suites Kenner New Orleans Airport
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226 Reviews from our TripAdvisor Community

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Showing 223: English reviews
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Texas
Reviewed yesterday NEWvia mobile

We have stayed here on three or four occasions. Desk lady was not friendly at all. The younger man who waited on us was much easier to get along with and he smiled. Our room was OK. The water was slowly running in the tub and the the toilet didn't want to flush. The lady who was taking care of...

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Helpful?
Thank Marie H
Minneapolis, Minnesota, United States
Reviewed 1 week ago via mobile

We are loyal Marriott guests and were thoroughly disappointed in our stay. We choose this hotel for the airport shuttle. Upon arriving at 5:00pm, the 5am (first shuttle of the day) was full. This has happened to us at multiple other Marriotts and the hotel has either procured a second shuttle or provided a taxi. When we enquirer about this...

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Helpful?
Thank Kara G
Management response:

Dear Ms. Karen, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Kenner New Orleans Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere...

Reviewed 2 weeks ago via mobile

This is probably the 3rd or 4th time we have stayed at this hotel, how you might rate your stay will depend on which room you receive. Some stats have been great, others not so much....this trip was one of the not so much trips. Check-in was quick and organized as always. The room was clean, but some of the...

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Thank David H
Management response:

Dear Mr. David, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Kenner New Orleans Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere...

Reviewed 3 weeks ago via mobile

Nice inexpensive hotel with very friendly staff. Located within 10 miles of downtown New Orleans. The only drawback is they are located on the final approach to the airport. The very low rate might persuade you to overlook the aircraft landings.

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Thank Chris D
Management response:

Dear Mr. Chris, Thank you for sharing your experience at the Fairfield Inn & Suites Kenner New Orleans Airport through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations....

Jackson, Michigan
Reviewed 3 weeks ago via mobile

My husband's comment was "I can't remember the last time I had a meal where everything was superb." It is a small, bar - like atmosphere (not dark though) that added to the ambiance. The wait was long, 45 minutes, but we were told that in advance, so so we sat down on one of the 3-4 benches and laughed...

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Helpful?
Thank Ilovetopraise
Management response:

Dear Sir/Madam: Thank you for sharing your experience at the Fairfield Inn & Suites Kenner New Orleans Airport through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your...

Edmonton, Canada
Reviewed 4 weeks ago

Great hotel for a stopover after a long flight and before getting on our cruise to the Western Caribbean. The room was ok with our late check in. Breakfast was great in the morning and check-out was a breeze in the morning.

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Thank DonSchilling
Management response:

Dear Sir/Madam: Thank you for sharing your experience at the Fairfield Inn & Suites Kenner New Orleans Airport through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your...

Pittsburgh, PA
Reviewed 4 weeks ago

This is an older Fairfield Inn. We stayed here for one night while we were moving our son to the area. I will not stay here again. The bedroom appeared to be clean but the bathroom did not. The tub looked really dirty and the sink had a huge crack in it. This is definitely not as nice of a...

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Thank LAB04
Management response:

Dear Sir or Madam: Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Kenner New Orleans Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our...

Charlotte, North Carolina
Reviewed 4 weeks ago

My shuttle arrived quickly after I arrived at the airport. The staff (including Front Desk, Shuttle drivers, etc) were excellent. My room was clean and comfortable. The pool looked Fabulous! Breakfast was great. I love that the Hotel is so close to a large shopping center. I will definitely stay again.

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Thank Carimws
Management response:

Dear Sir or Madam: Thank you for sharing your experience at the Fairfield Inn & Suites Kenner New Orleans Airport through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your...

Brooklyn, New York
Reviewed 4 weeks ago via mobile

This hotel location was quite close to the Airport (less than a ten minute drive), a mall and Treasure Chest casino, which was all less than ten minutes away. What stood out the most was the front desk personnel upon my arrival. She was quite warm and friendly and allowed me to check in early and check out late. Breakfast...

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Thank Knique S
Reviewed 10 February 2017

Chose this hotel for the Shuttle feature from the airport. Plane lands and then I discover they shut down the Shuttle services for the day. If a shuttle is important to you, before booking call ahead for the hours of operation. Took Uber to the hotel for $12. Front desk person exceptional. Room, not so much of a treat. Bathtub...

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Thank Handicapable A
Management response:

Dear Sir or Madam: Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites Kenner New Orleans Airport with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Kenner New Orleans Airport

Address: 1801 32nd St, Kenner, LA 70065-3604
Region: United States > Louisiana > Kenner
Price Range: RM494 - RM742 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Kenner New Orleans Airport 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Fairfield Inn Kenner New Orleans Airport Hotel Kenner
Fairfield Kenner
Kenner Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Kenner New Orleans Airport staff and other travellers.
4 questions
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Nashville, Tennessee
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Kenner New Orleans Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“next to a storage yard where they use loud speakers to communicate”
 of 5 bubbles , 10 Feb 2017 | Read review
“Close to shopping mall and many restaurants”
 of 5 bubbles glady1948, 17 Oct 2016 | Read review
“Away from elevator”
 of 5 bubbles coyoteo, 7 Oct 2016 | Read review
“great location to new Orleans”
 of 5 bubbles aj65992016, 20 Sep 2016 | Read review
“High Floor, away from elevator. Plan to hear the AC all night long...”
 of 5 bubbles Dana3putt, 29 May 2016 | Read review
5 of 5