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Coushatta Grand Hotel

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Traveller (25)
Room & Suite (24)
Pool & Beach (3)
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Overview
  • Excellent58%
  • Very good28%
  • Average7%
  • Poor5%
  • Terrible2%
Travellers talk about
“seven clans”(25 reviews)
“lake charles”(8 reviews)
“indoor pool”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (129)
There are newer reviews for Coushatta Grand Hotel
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129 results
Traveller rating
72
37
10
7
3
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Time of year
LanguageEnglish
72
37
10
7
3
Show reviews that mention
All reviewsseven clanslake charlesindoor poolstorage spacesmoke free casinomicrowave and refrigeratorfree weightsdream poolcoffee makerwe've stayedan adultrain showerone night staygreat roomflat screen tvking bednon smoking
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11 - 15 of 129 reviews
Reviewed 11 October 2017

My booked with this hotel because we had free room comp. This was a my husband's birthday getaway. We had a wonderful time. This hotel was immaculate. Check-in was a breeze. We spent less than 10 minutes at the check-in desk and had our room...More

1  Thank Renea001
Response from Tony B, Guest Service Manager at Coushatta Grand HotelResponded 21 October 2017

Thank you for your wonderful review. We are pleased to hear that you and your husband enjoyed each area of our casino. Please wish your husband a happy belated birthday from our entire team. Thank you for choosing Coushatta Casino Resort to celebrate! We look...More

Reviewed 22 July 2017 via mobile

Haven't stayed at this hotel in years. We used to enjoy it, but not anymore. We were greeted with an unfriendly hotel receptionist. She was very unhelpful in assigning our room. Upon returning to our room next to the pool at 10pm, we were welcome...More

1  Thank Diana G
Response from Tony B, Guest Service Manager at Coushatta Grand HotelResponded 8 August 2017

Thank you for your review. We apologize for your experience while staying at one of our hotel properties. Will you please contact me at 800-584-7263 ex. 1276 so that I can locate the hotel that you stayed in. I would like to forward your comments...More

Reviewed 11 July 2017

We go enough during the year to get rooms comped at Coushatta. We've stayed at the Grand several times over the last two years. Service at the front desk is quick, efficient and friendly. The room awaiting us is always clean and the beds are...More

Thank Rex M
Response from Tony B, Guest Service Manager at Coushatta Grand HotelResponded 11 July 2017

Thank you for your review. We strive to deliver exceptional guest service and a friendly environment for everyone. We seem to have been successful in this case. Thank you for choosing The Grand Hotel and Coushatta Casino Resort as your premier gaming destination. We look...More

Reviewed 5 July 2017

Stayed in the Grand Hitel during the holiday. The hotel is more than what I expected. The decor in the hotel and the rooms are very nice. Room decor reminds me of Vegas hotels. Pros: great decor, refrigerator and microwave in rooms, and ample parking...More

Thank CEASERMB
Response from Tony B, Guest Service Manager at Coushatta Grand HotelResponded 6 July 2017

Thank you for the review. I have shared your comments with our management team. We are pleased to hear that you had an overall great experience while visiting The Grand Hotel. We look forward to seeing you soon.

Reviewed 22 June 2017 via mobile

Everything was great. Accommodation, food, beverages,atmosphere,gaming all met expectations. Staff was friendly and helped when requested. Evening of dancing was a lot of fun. Will return again real soon.

Thank fred b
Response from Tony B, Guest Service Manager at Coushatta Grand HotelResponded 23 June 2017

Thank you for the great reviews! We are happy to hear that you enjoyed your trip! Thank you again for choosing Coushatta Casino Resort as your gaming destination. Hope to see you soon!

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About
Amenities
Top amenities
Free Parking
Room Service
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Concierge
Multilingual Staff
Self-Serve Laundry
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Golf Course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$128 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$128 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (25)
Room & Suite (24)
Pool & Beach (3)
Questions & Answers
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gwen k
5 May 2016|
Answer
Response from Paula L | Property representative |
Gwen, there is a beautiful heated outdoor pool at Red Shoes RV Park that is open year 'round. All overnight resort guests have access to all of the resort's amenities. Please check with the front desk of your hotel to obtain... More
0
Votes
GulfGrammy
23 October 2015|
AnswerShow all 7 answers
Response from Paula L | Property representative |
Thanks for your question. The only pool open at this time is the outdoor heated pool at Red Shoes RV Park. All other pools are closed for the winter season and will reopen in 2016. All overnight guests have access to all... More
0
Votes
keshiar511
11 September 2015|
Answer
Response from Paula L | Property representative |
Western/Greatland is another tour bus company with trips to Coushatta: 713-777-9988. Thanks for your interest in Coushatta Casino Resort!
1
Vote
Room Tips
"We stay on the third or fourth floor and never are bothered with people talking in the hallways or such."
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"If you're a non-smoker, stay away from the smoking floors"
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"Ask for a higher floor. I can smell smoke on the 3rd floor."
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"Use your player card at the table's, they will probably comp your room for the night"
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