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It's always best to choose Holiday Inn. Always nice and fresh. Staff were friendly. The room was very nice and spacious. Our king bed was so comfortable. Bathroom tubs paint was chipping off but no big deal. Nothing Major. Breakfast was delicious. Recommend this hotel.
Wasn't acknowledged or greeted by hotel staff upon entrance, which is strange because most hotels, etc. are pretty good about this. Had issues with key cards three times upon checkin, but finally got resolved 30 minutes later. Hotel was clean and quiet. Beds were comfy....More
2 Thank LuvTheBeachTX
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites LafayetteResponded 17 December 2014
Thank you for your review. I appreciate the kind remarks regarding the clean hotel and comfortable beds. I am sorry to hear that on this occasion we failed to meet your expectation particularly with the service you received during check in and key...More
The hotel is an older hotel, but still in great shape. The front desk staff was extremely friendly and very quick check in and check out process. Did not have any problems with my stay, the room was clean and very nice and comfy. Breakfast...More
1 Thank Trip M
Response from HIEOrange, Manager at Holiday Inn Express Hotel & Suites LafayetteResponded 23 October 2014
Thank you for taking the time to post a review, It was a pleasure to have hosted you recently. We are so thrilled you enjoyed your stay. We love hearing good feedback, I will share this with the other staff. And remember if your down...More
Hotel did not have 2Q beds per our reservation. We chose the hotel because we needed 2Qs and many others were sold out in Baton Rouge, so we drove out of our way due to that room type. The front desk employee did not have...More
2 Thank templetx
Response from Blake M, General Manager at Holiday Inn Express Hotel & Suites LafayetteResponded 27 June 2014
First, thank you for your stay, and your review. I was concerned to hear about the level of service that you experienced during your stay. We are using this situation as an example to further improve our customer service on all levels. Additionally,...More
We booked into here as a lay over whilst traveling around the southern states of America.
The hotel was very well present with very warm and welcoming staff who were very helpful in all of our inquires.
The room was very spacious, clean and we'll...More
3 Thank Enigmaman15
Response from Blake M, General Manager at Holiday Inn Express Hotel & Suites LafayetteResponded 22 May 2014
On behalf of our entire staff, thank you for your stay with us. We are happy that you enjoyed it. I have forwarded your comments to our housekeeping department, and our front desk team, so that we may continue to provide service that...More
US$100 - US$150 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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