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The hotel is very basic. It had a bed and a bathroom. The hair dryer did not work, the room was musty, but you pay for what you get. So I did not expect much. They started working on the laundry room at 8am and...More
My spouse and I stayed in the jacuzzi suite on a Thursday night and the service is always good. I left my wallet after checking out, called later that night and it was still there with everything in it. Not only was it a blessing...More
Response from Alvin R, Director of Sales at Econo Lodge Lake CharlesResponded 25 April 2017
Thank you for the opportunity to serve you. Please let us know when you return to our cty and we will ensure the same service or better.
I checked into the room and was immediately hit with a musty smell. There were cigarette burns on the comforters and in the bathroom. The cleaning crew are loud and coming way too early. Not a bad location just a bit away from anything. Lesson...More
Thank Chris W
Response from Alvin R, Director of Sales at Econo Lodge Lake CharlesResponded 14 December 2016
Good Morning Mr. Chris W. Please allow me to say thank you first for choosing Econo Lodge Lake Charles as well as taking your time to complete this review. I want you to know that we take our time to read through the reviews, analyze...More
Entered room...Very musty smell. At first we thought we were in a smoking room....Sticky something on the rug near one of the beds....No good restaurants nearby....Only one plug in the sink area and the fridge and microwave are plugged into it....There is trash behind the...More
Thank Shelly H
Response from Alvin R, Director of Sales at Econo Lodge Lake CharlesResponded 21 November 2016
Good Morning, and thank you for taking the time to write a review about your experience here with us during your stay. We apologize that your stay was deemed below your expectations. We want to assure you that this is not an accurate representation of...More
This place was affordable and not bad. Very easy to get to and then easy to get back to I10 or anywhere. The room was clean and smelled fine. It was muggy in the room when we got there but the A/C worked great and...More