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1. Rate quoted was not honored ($89.00 on phone, $129.00 at check in).
2. Bill for one night was "erroneously" charged $284.95. When I called Comfort Inn, I was told that I had to have my bank call them to correct the problem.
4 Thank Charles W
Response from Midge S, Director of Sales at Comfort Inn Lake CharlesResponded 12 May 2014
Very sorry to read that you were unhappy with your stay. We apologize for all the inconveniences experienced. We hope that we have been able to rectify this with you. Thanks!
My son and I stayed here recently for a family get-together. It was terribly over-priced based on what we got and was overall very disappointing. We knew we would only be there each day to shower and sleep, but even so, the hotel was bad....More
Response from Midge S, Director of Sales at Comfort Inn Lake CharlesResponded 22 April 2014
So very sorry to hear that our hotel did not live up to your expectations. We hope that you are able to find a more suitable hotel on your next visit.
I have to say that my family and I have stayed at the Comfort Inn in Lake Charles many times over the past several years. We live in Orlando and have family in Lake Charles. On our most recent visit, due to a death in...More
2 Thank Lenora G
Response from Midge S, Director of Sales at Comfort Inn Lake CharlesResponded 19 March 2014
Sorry to hear of your loss! We look forward to welcoming you under much more favorable circumstances soon. Thanks for your kind comments.
I just wanted to let everyone know how much we enjoyed our stay here over the Christmas holiday. Everyone had the Christmas spirit. The breakfast was super, and the room excellent. We had a handicap room right off the lobby,which was perfect! This is our...More
1 Thank irene656
Response from Midge S, Director of Sales at Comfort Inn Lake CharlesResponded 29 January 2014
So happy to hear! Thanks for staying with us at the Comfort Inn Lake Charles, we look forward to your return.
I couldn't find a single thing bad to say about this hotel! The front desk agent Sara was so helpful & had a great smile. The room was so clean. Props to the cleaning ladies! I wish I knew her name. I cant wait to...More
1 Thank tiedsout
Response from Midge S, Director of Sales at Comfort Inn Lake CharlesResponded 24 December 2013
Helpful, great staff, and a clean room, what's not to love? We look forward to seeing you again next time at the Comfort Inn Lake Charles! Thanks so much!