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Holiday Inn Hotel & Suites Lake Charles South

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Traveller (4)
Room & Suite (20)
Dining (14)
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Overview
  • Excellent49%
  • Very good24%
  • Average10%
  • Poor9%
  • Terrible8%
Travellers talk about
“indoor pool”(7 reviews)
“lovely hotel”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (144)
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LanguageEnglish
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All reviewsindoor poollovely hotelfront desk staffclean propertybusiness centerweekend staybooked roomsawesome stayjeromeihg
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31 - 35 of 142 reviews
Reviewed 5 April 2016

The best thing about the hotel was that it was convenient to getting to McNeese. The staff was also friendly. The room was a comfortable size, although it took a while to regulate the temperature. The bathrooms, however, were in need of a better cleaning.

2  Thank Ash P
Response from Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles SouthResponded 7 April 2016

We are so elated to know how much you enjoyed your stay with us. Our ultimate goal is to always make our guests feel warm and at home. We are so grateful that we are your hotel of choice.

Reviewed 1 April 2016 via mobile

We arrived after several hours in the car and was looking forward to letting the kids play in the pool. The lobby is very nice. So is Brittany at the front desk. We asked about the pool and were told it was open and heated....More

Thank Slaikjaer
Response from Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles SouthResponded 2 April 2016

From the bottom of our heart, we truly extend our deepest apologies for the inconvenience you experienced. Here at the Holiday Inn and Suite Lake Charles South, we strive to uphold only the best in guest service and satisfaction. The fact that you left unhappy,...More

Reviewed 28 March 2016 via mobile

we loved the hotel friendly staff clean rooms real close to everything the manager did all he could to help our stay as comfortable as they could we will definitely be back!!! only bad thing was the booking site getaroom.com was horrible never again will...More

Thank Christina M
Response from Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles SouthResponded 30 March 2016

Good Afternoon Christina, Thank you for taking the time to give our hotel a wonderful review. We appreciate your kind words for our manager and I am sorry for the booking agent issues. That’s why we always tell our guest to book directly with the...More

Reviewed 13 March 2016 via mobile

This is, by far, one of the nicest Holiday Inns I have ever had the pleasure of staying at! The staff are very welcoming, helpful and attentive (You Rock Brittany!). The room my fiancé and I stayed in was more than we expected for the...More

Thank Charles V
Response from Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles SouthResponded 14 March 2016

Good Morning Cvroman, It is always a blessing to hear how wonderful are guest feel when they stay with us. We are fully aware of the choices you have when booking. We are a family and as such we like treating our guest the same...More

Reviewed 9 March 2016

The room was okay. The management was not. Here are the problems that good management could have avoided and thereby have made the stay much more enjoyable. To begin with, our family reserved a large number of rooms because we were attending a wedding in...More

Thank arthursD7497PH
Response from Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles SouthResponded 10 March 2016

• From the bottom of our heart, we truly extend our deepest apologies for the inconvenience you experienced. Here at the Holiday Inn and Suite Lake Charles South, we strive to uphold only the best in guest service and satisfaction. The fact that you left...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
US$98 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (4)
Room & Suite (20)
Dining (14)
Pool & Beach (2)
Questions & Answers
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Jimmy G
13 September 2016|
AnswerShow all 4 answers
Response from Loretta H | Property representative |
The hotel is not pet friendly.
0
Votes
Room Tips
"Get an Upper Floor room it;s a good venue to see the area."
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"Do not get a room near the back entrance of the hotel. Make sure the a/ c in the room is quiet ."
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"Higher up is better, request an odd number room to be on the front side."
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"stay on top floor, towards the back and away from elevators for quiet..."
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