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The room was okay. The management was not. Here are the problems that good management could have avoided and thereby have made the stay much more enjoyable. To begin with, our family reserved a large number of rooms because we were attending a wedding in...More
Response from Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles SouthResponded 10 March 2016
• From the bottom of our heart, we truly extend our deepest apologies for the inconvenience you experienced. Here at the Holiday Inn and Suite Lake Charles South, we strive to uphold only the best in guest service and satisfaction. The fact that you left...More
This is my second time staying here and this time it's for a week, so I figured why not review it now.
The rooms are nice and spacious. They are also very clean. When I went to check in at 4:30pm there was not a...More
1 Thank jeepersjamjim
Response from Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles SouthResponded 18 February 2016
• Good Afternoon,
Thank you valued guest so much for your heart warming comments. We know how hectic our business traveler's schedule can be, and we try to ensure a smooth process from the time you get here to the time of departing. Here at...More
Rooms are very clean, well appointed and comfortable. Very friendly and helpful staff, with the exception of check-in. Asked for a quiet room and given one facing the Interstate, hindering sleep. Breakfast is the same as everywhere---after 2 days you want more variety.More
Response from Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles SouthResponded 16 February 2016
Good Afternoon Travelzalot08,
We are glad to hear our rooms were up to par and that our staff was both friendly and helpful. Although, I am unsure how to address the Interstate noise due to the property being approximately a half a mile from the...More
Four night stay at this property. From first look at could be a new hotel or has been fully renovated. The hotel itself is very nice for a Holiday Inn although a left turn departing the property or leaving the main road artery is a...More
Response from Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles SouthResponded 13 February 2016
• Thank you valued guest so much for your heart warming comments. We know how hectic our business traveler's schedule can be, and we try to ensure a smooth process from the time you get here to the time of departing. Here at the Holiday...More
Friendly and helpful staff! Can't say enough about how wonderful the staff is from Mike the manager, housekeeping, maintenance, & front desk to the restaurant staff. It is very clean and well maintained property. Suites are large and roomy. Also, it is off the highway...More
Response from Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles SouthResponded 30 January 2016
Good Afternoon Goingplaces 1953
Thank you for your kind words they are truly appreciative we strive to be the best. We take pride in our well maintained property from housekeeping and the restaurant to our amenities’ and the staff and landscaping. Our King suite is...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$99 - US$200 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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