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SpringHill Suites Lake Charles

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SpringHill Suites Lake Charles
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238 Reviews from our TripAdvisor Community

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Showing 237: English reviews
New Orleans
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed yesterday NEW

The best of this type of accommodation we've found in the area. Rooms are large, beds excellent, linens and amenities first rate. TV and internet work great. All the people - front desk, servers and room attendants very friendly and helpful. Much nicer than the casino hotels.

Helpful?
Thank ourdub
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW via mobile

Great hotel for a great price , clean , comfy, cozy, nice plush pillows and bed . The staff was so wonderful, and the bartender that comes in the evening was awesome . They also have a shuttle bus to the casinos... and that's not all !! They will pick you up when you want just call the hotel and... More 

Helpful?
1 Thank Cassandra L
1 review
Reviewed 4 days ago NEW via mobile

This is my 3rd time staying here, and today when I was checking in I had a very bad experience with a lady at the fro t desk named Terri. She was rude left me waiting and laughed at me and the situation I was having, which was their fault! I drove in from out of town, and the only... More 

Helpful?
Thank Rochelle K
Level Contributor
76 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 6 days ago NEW

A group of five of us stayed on Black Friday and Saturday. The rooms were clean and updated. Friendly staff. My only complaint was I forgot my toothbrush. They were out of the ones for sale and the complimentary ones. Other wise great overnight stay. Will stay again.

Helpful?
Thank mastcfw
New Orleans, Louisiana
Level Contributor
284 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 1 week ago

Check in was friendly, room was okay. Could have been cleaner. Bar service excellent. However, leftover nuts served in bowls should not be put back into large bag on bar closing. They must be thrown out. Superb breakfast with good coffee.

Helpful?
Thank harmsenom
Edinburg, Texas
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 weeks ago via mobile

After a long day of driving this is what i needed. Friendly staff , room was ready and quick check in. Room was more than what I expected. Bed was comfortable and cozy. I will definetly stay here again.

Helpful?
1 Thank usmccino
Level Contributor
3 reviews
Reviewed 4 weeks ago via mobile

This is my 2nd visit on this month and i co-sign this great stay. Beds are comfortable, some beds might need to be change out but for the most I can't complain at all. Staff and bartender are awesome. Location is very convenient for shopping and for luxury stay.

Helpful?
Thank Howie N
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Was a pleasure staying here!! Really enjoyed the how beautiful this hotel is and how amazing the service desk lady was. Sydney I think was her name, apologies if not, but she had black hair and beautiful eyes. She was a huge help w| helping me find my room and any questions I had she answered very professionally. I definitely... More 

Helpful?
1 Thank Hanna S
Lake Charles, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

This place was absolutely amazing. The building is very beautiful and cozy. I truly love the way the bathroom is constructed with the shower and toilet area separated. It allows the guest in the room to have separate privacy without holding up the restroom. Of course it was 3 of us total *(women) and preparing for a conference everyday all... More 

Helpful?
Thank tiffienurse
2 reviews
Reviewed 4 weeks ago

A few weeks ago my husband and I took a 2-hour getaway from Baton Rouge. Hotel was very nice. The decor of the room was great. The room was very clean. The breakfast was great too. The staff was nice and directed us to a fine restaurant for our dining.

Helpful?
Thank Celeste P
Makana A, Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to leave an awesome review. We are pleased to hear that our staff exceeded your expectaions! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room

Additional Information about SpringHill Suites Lake Charles

Address: 1551 West Prien Lake Road, Lake Charles, LA 70601
Region: United States > Louisiana > Lake Charles
Price Range: RM493 - RM858 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Lake Charles 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Springhill Suites Lake Charles Hotel Lake Charles
Hotel Style:
#2 Family Hotel in Lake Charles
#2 Business Hotel in Lake Charles
#2 Romantic Hotel in Lake Charles
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Lake Charles staff and other travellers.
2 questions
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Pasadena, Texas
over a year ago

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Questions? Get answers from SpringHill Suites Lake Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms we saw were exellent”
 of 5 bubbles ourdub, 4 Dec 2016 | Read review
“The room is beautiful”
 of 5 bubbles tiffienurse, 4 Nov 2016 | Read review
“Rooms were nice. Couch, desk, microwave & frigde. Separate shower from toilet.”
 of 5 bubbles antwynettea, 23 Oct 2016 | Read review
“No assistance with luggage, which is a hardship if you are handicapped.”
 of 5 bubbles sandrasimon8, 8 Aug 2016 | Read review
“cheap and close to the big casinos”
 of 5 bubbles twanderlustt, 19 Jul 2016 | Read review
5 of 5
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