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SpringHill Suites by Marriott Lake Charles

292 reviews
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Traveller (56)
Room & Suite (22)
Dining (3)
Overview
  • Excellent60%
  • Very good24%
  • Average6%
  • Poor6%
  • Terrible4%
Travellers talk about
“tiny sink”(3 reviews)
“road noise”(9 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3.0 Star Hotel
All hotel details
Offers from SpringHill Suites by Marriott Lake Charles
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (292)Write a Review
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All reviewstiny sinkseparate bathroomroad noisethe hotel offersroom layoutlobby areadesk chairrecently stayed heresofa bedfuture visitswaffleseasy accessrooms are largefree breakfastwould recommend this hotel to anyonehotel is greatlove this hotel
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1 - 5 of 291 reviews
Reviewed 8 October 2017 via mobile

First I must say that the staff were really great. And I must add that this is a lovely property with some things that need to be addressed. The shower is extremely slippery. After I showered I put towels on the shower floor so my...More

Thank Desertbluff
Response from Chris H, Task Force General Manager at SpringHill Suites by Marriott Lake CharlesResponded 10 October 2017

Desertbluff, thank you for taking the time to let us know of your experience at our SpringHill Suites Lake Charles. Although we certainly wish to have received a more stellar review, it does seem that there is some more work to do on our end....More

Reviewed 3 October 2017 via mobile

The facility was clean. The rooms are made to maximize square footage. Most of the staff was professional and courteous. One front desk person needed more training on how to politely greet gusts upon arrival. Looking forward to returning in despite that one individual.

Thank Arthur R
Reviewed 27 September 2017 via mobile

Cool room layout but the carpet has many stains. 2 out of the 4 machines in the fitness center were inoperable either completely or partially. An infomercial was playing in the breakfast area and the angry woman that works the breakfast area wouldn't change the...More

Thank Clint B
Response from Chris H, Task Force General Manager at SpringHill Suites by Marriott Lake CharlesResponded 4 October 2017

Clint, thank you for taking the time out to let us know about your experience. Although we are very saddened to hear of the challenges you encountered, this will allow us an opportunity to retrain some of our team members. Our guests are ALWAYS number...More

Reviewed 22 September 2017 via mobile

We were helping our daughter after flooding damage in Groves, Texas. This was the closest area to have open beds...45 miles away. The facility was clean and quite full. Staff was friendly responsive. There is a nice indoor pool with hot tub we enjoyed.

Thank KLake
Reviewed 13 August 2017

Room was exceptionally clean and all staff very friendly, courteous and helpful. Morning breakfast included hot oatmeal, scrambled eggs, breakfast meats, waffles, fruit, breads, coffee and water--all were refreshed often. Only small complaint was desk chair in my room was severely worn, making it look...More

Thank Mlappa
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Traveller (56)
Room & Suite (22)
Dining (3)
Pool & Beach (1)
Hotel & Grounds (66)
Bathroom (4)
Business Centre & Event Rooms (2)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Casino and Gambling
Hot Tub
Details
Price range
US$108 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Lake Charles
#2 Romantic Hotel in Lake Charles
#2 Family Hotel in Lake Charles
#4 Casino Hotel in Lake Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette, Accessible rooms
Details
Price range
US$108 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Lake Charles
#2 Romantic Hotel in Lake Charles
#2 Family Hotel in Lake Charles
#4 Casino Hotel in Lake Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette, Accessible rooms
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