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    SpringHill Suites by Marriott Lake Charles

    1551 West Prien Lake Road, Lake Charles, LA 70601
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    May 14
    May 15
    1 room, 2 adults, 0 children
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    Traveller (39)
    Room & Suite (19)
    Hotel & Grounds (55)
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    Overview

    • Excellent61%
    • Very good25%
    • Average6%
    • Poor3%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from SpringHill Suites by Marriott Lake Charles
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    Hotel packages
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    Rooms
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Time of year
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    Reviewed 31 January 2017 via mobile

    I usually stay in Spring Hill suites when we're traveling and never before have I been so dissatisfied and disappointed. The hotel was extremely busy, which is ok usually. Check in was quick I only had to wait about 20 minutes. Once in the room...More

    Helpful?
    Response from Jamie S, Guest Relations Manager at SpringHill Suites by Marriott Lake Charles

    Dear Dawn, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Lake Charles. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of...More

    Reviewed 25 January 2017 via mobile

    Great location near casinos. Room was clean and acceptable, breakfast was typical for a complimentary average. Can get a bit of road noise. Good value for the price paid. Would like stay here again if in the area.

    Helpful?
    Response from Jamie S, Guest Relations Manager at SpringHill Suites by Marriott Lake Charles

    Dear Guest, Thank You for your Valued feedback it is integral to our ability to continue to improve our service. Thank you for your time and come visit us again! Jamie Simon Dual Guest Service Manager Residence Inn/ SpringHill Suites jsimon@hotelequities.com 337-474-1772

    Reviewed 22 January 2017 via mobile

    The service was great, rooms were clean and smelled very nice. Every associate greeted me with a smile and an enthusiasm to ensure all of my family's needs were met. I would like to personally thank Mr. Rodney Johnson for all his help with our...More

    Helpful?
    Response from Jamie S, Guest Relations Manager at SpringHill Suites by Marriott Lake Charles

    Dear Pitre Family, Thank you so much for sharing your experience! Your feedback is integral to our ability to continue to improve our service. We Love Mr. Rodney too! He is definitely an important part of our team! Thank you again for your time and...More

    Reviewed 13 January 2017 via mobile

    I am usually a Hilton customer but I must say that this Marriot hotel as much to offer. The best part of this hotel is the bar. I met a lot of interesting people we laughed and just felt very warm and welcoming. Thank you...More

    Helpful?1  
    Response from Jamie S, Guest Relations Manager at SpringHill Suites by Marriott Lake Charles

    Dear Valued Guest, Thank you for taking the time to share your experience! We value your Feedback! and are Delighted that you enjoyed your stay! We also think that Michelle is awesome! and a very important member of our team! Thank you again! look forward...More

    Reviewed 12 January 2017 via mobile

    Great hotel to stay when in lake Charles. Clean and friendly staff except the bartender. Nice bar but seemingly rude bartender. Didn't catch her name but will never sit at the bar here in future visits. I would recommend this hotel to anyone for business.More

    Helpful?
    Response from Jamie S, Guest Relations Manager at SpringHill Suites by Marriott Lake Charles

    Dear Valued Guest, Thank you so much for sharing your experience! We appreciate all Feedback ,it is vital to our success! I have shared your feedback with the appropriate team members. We are still delighted that you enjoyed your stay!. Thank you again for your...More

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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$116 - US$238 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Lake Charles
    • #2 Romantic Hotel in Lake Charles
    • #2 Business Hotel in Lake Charles
    Photos
    Traveller (39)
    Room & Suite (19)
    Hotel & Grounds (55)
    Business Centre & Event Rooms (7)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Mrjid1301
    I am planning a weekend trip to your city, considering a stay at this property, but curious if Airport Shuttle Service is offered?
    21 April 2017|
    What is your answer?
    Posting guidelines
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    scottmD8210HQ
    pet friendly?
    30 April 2016|
    What is your answer?
    Posting guidelines
    Submit
    Denise K
    How far is it to the casinos from here?
    9 June 2015|
    Answer
    Response from RegTex |
    Less than 1/2 a mile. It's not walkable, but I'm sure there's a shuttle!
    0
    Votes
    Room Tips
    "a room oposite the freeway- did get a little noise"
    Read review
    "Ask for even numbered rooms. Odd numbered rooms are only a few feet from a busy interstate and noisy all..."
    Read review
    "....maybe not close to the elevators...:-)"
    Read review
    "Room 523 was great!"
    Read review