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SpringHill Suites Lake Charles

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SpringHill Suites Lake Charles
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252 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Lake Charles
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Showing 251: English reviews
Corinth, Texas
Reviewed 8 August 2016 via mobile

Traveled down on a Sunday to meet early on Monday. The hotel was clean and close to local restaurants. The people were extremely nice at check in and with information directions and restaurant recommendations. The main complaint was first thing Monday morning with no hot water! Plenty in the conk just nothing but cold in the shower!

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Helpful?
1Thank Russell I
Makana A, Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to leave a trip advisor review! We apologize that there was no hot water available on Monday morning. We will inform the appropriate departments to ensure that this will never occur again. A member of the management team will be contacting you shortly.

San Antonio, United States
Reviewed 30 July 2016 via mobile

Very clean, very nice, easy access for passing thru. Easy access to ih10 and casino's. Would definitely stay again. Great for family's too. Staff was most pleasant and efficient. Really like the new decor.

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Helpful?
1Thank Richard C
Makana A, Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to write a 5 start trip advisor! We are so glad that you enjoyed your stay. Thank you for staying with us!

Kansas City, Missouri
Reviewed 26 July 2016 via mobile

My daughter and I stayed for 2 nights during a week in June. I noticed right away all the pink mold in the shower. Later when we pulled down the sheets there was blood on the mattress pad. The person working the front desk brought a new pad but I had to change it. She walked away before I finished,...

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Helpful?
Thank Keith K
Makana A, Manager at SpringHill Suites Lake Charles, responded to this review

We apologize that your stay was less than acceptable. A member of management will be contacting you shortly to discuss your stay. Thank you!

Lexington
Reviewed 25 July 2016

We stayed for the weekend with a large group of friends in June and found this facility to be very clean, friendly staff and provided a fresh breakfast. The staff were eager to help in any way. The General Manager made sure everyone was happy and there were no problems with our rooms. Great parking with stores and restaurants nearby.

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Helpful?
Thank Jo B
Makana A, Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to write a 5 star review! We are pleased to hear that our staff was eager to assist and help in anyway! We hope your travels bring you back to the Lake Charles area again! Thank you- Management

New Orleans, Louisiana
Reviewed 21 July 2016 via mobile

Each staff member at all times was very friendly and helpful. My room was clean and things were well-kept. I appreciated the in-room coffee maker, but didn't make use of the lobby breakfast. I would stay there again. The location is really convenient to I-210 and restaurants and casinos.

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Helpful?
Thank PecorNOLA
Makana A, Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to write a 5 star review! We are so pleased to hear that you enjoyed your stay!

Baton Rouge, Louisiana
Reviewed 19 July 2016

The room my friends and I stayed in was awesome. Separate toilet from shower. Microwave, fridge, pull out bed. Super nice and I highly suggest the Queen suite if a large group. Breakfast is included as well. Convenient free shuttle bus to L'Auberge and Golden Nugget casinos.

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Thank twanderlustt
Makana A, Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to write a 5 star review! We are pleased to hear that you highly recommend this hotel. We hope that your travels bring you back to the Lake Charles area! Thank you!

DeRidder, Louisiana
Reviewed 9 July 2016 via mobile

Awesome hotel! We loved everything about our stay! It is a great location close to restaurants, shopping and casinos. The staff was friendly and helpful. It is a newer property and the rooms are very nice. We will definitely stay here again.

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Thank goodmans92
Makana A, Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to write a 5 star review! We are pleased to hear that your stay met your expectations and that our staff was friendly. We hope your travels bring you back to the Lake Charles area soon!

DeRidder, Louisiana
Reviewed 9 July 2016 via mobile

Loved everything about our stay. Very nice management and staff. Great location near the casino with better pricing then the casino hotels. Near the mall and restaurants. Would definitely go back and would recommend it to anyone who is new to the area.

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Thank halle0314
Makana A, Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to write a 5 star review! We appreciate the feedback and are pleased to hear that you enjoyed your stay. We hope your travels bring you back to the Lake Charles area soon!

Houston, Texas
Reviewed 6 July 2016

Convenient, clean, comfortable, very helpful and friendly staff; couldn't have asked for more. This appears to be a fairly new property and is well appointed and taken care of. Beds comfortable, convenient micro and fridge in room.

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Thank pvincent2016
Reviewed 4 July 2016 via mobile

Stayed for 5 nights with our kids, and this far exceeded our expectations! ** Clean and modern **2 separate sinks in the room, which is a good layout for a family! **quiet room so my kids all could get a great nights sleep. **fabulous breakfast (real eggs, lots of options, freshly made breads and more) **small pool and workout room,...

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Thank NVP Sara D
Claudia C, Sales Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for your kind review of our hotel. We love hearing that we exceeded our guests expectations. We have a great staff, and it definitely shows when we get great reviews like this one. We are in a great location, and close to many attractions. We would love to have your family as guests again. Please think of us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
At SpringHill Suites by Marriott Lake Charles, guests stay in accommodations that are anything but ordinary. Our Lake Charles hotel's suites and public areas are made to offer comfort for business and leisure travelers, especially travelers on extended stays. But, our hotel is also stylish and it is full of color and helpful amenities. Stay with us at SpringHill Suites by Marriott Lake Charles and take advantage of modern accommodations (all suites!) filled with many thoughtful amenities, all without an extra cost! Enjoy a spacious guest suite with a plush bed, pull-out sofa, flat-panel TV, and kitchenette. Also, relax knowing we have a refreshing indoor pool and heated whirlpool to unwind in, a free daily breakfast to fuel you up, and a chic Lobby bar offering cocktails until 10 p.m. Plus, you get a superb location when you stay with us, near casinos and right off the I-210. ... more   less 

Additional Information about SpringHill Suites Lake Charles

Address: 1551 West Prien Lake Road, Lake Charles, LA 70601
Region: United States > Louisiana > Lake Charles
Price Range: RM496 - RM1,094 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Lake Charles 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Springhill Suites Lake Charles Hotel Lake Charles
Hotel Style:
#2 Romantic Hotel in Lake Charles
#2 Family Hotel in Lake Charles
#2 Business Hotel in Lake Charles
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Lake Charles staff and other travellers.
2 questions
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Pasadena, Texas
over a year ago

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Questions? Get answers from SpringHill Suites Lake Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for even numbered rooms. Odd numbered rooms are only a few feet from a busy interstate and noisy all night.”
 of 5 bubbles SidH479, 6 Feb 2017 | Read review
“....maybe not close to the elevators...:-)”
 of 5 bubbles D4688AYelizabethb, 4 Jan 2017 | Read review
“Room 523 was great!”
 of 5 bubbles bs0549, 31 Dec 2016 | Read review
“All the rooms we saw were exellent”
 of 5 bubbles ourdub, 4 Dec 2016 | Read review
“The room is beautiful”
 of 5 bubbles tiffienurse, 4 Nov 2016 | Read review
5 of 5