Suburban Extended Stay

Traveller (15)
Room & Suite (2)

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About

3.5
#6 of 9 hotels in LaPlace
4.2 of 5 bubbles
Location
3.9 of 5 bubbles
Cleanliness
3.7 of 5 bubbles
Service
4.0 of 5 bubbles
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Parking
Wifi
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Kitchenette
Refrigerator
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
2.0 of 5 stars
56Reviews3Q+A10Room tips
Traveller rating
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  • 13
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Detailed Reviews
cdewolf wrote a review Apr 2012
Colorado16 contributions24 helpful votes
3.0 of 5 bubbles
Stayed here one night in April 2012. Price is great. Hotel seemed clean and staff was nice. I don't smoke and don't care to be around smoking. I booked a NON SMOKING ROOM. When I checked in... the clerk said it's a Non Smoking room, but it's on a Smoking floor. Well, my fault I didn't leave at that moment. She re-iterated it is a NON Smoking room. I said ok we'll give it a whirl. I think the # is 205. I know it's on the 2nd floor because we had to take the SMOKING ELEVATOR to the Smoking floor and.....yes the room is a non smoking room, the room was very clean no smoke smell in it at all and oddly huge. The TV is about 20 feet from the bed, nice spacious room though. All was ok until later when you go to use the restroom to shower, brush your teeth or whatever and it smells of smoke!!! horribly smelly yet the room was still great. As the night goes the bathroom gets worse. We had to keep the bathroom door closed. I only used it for very brief moments so much for the shower I was looking forward to. My "Average" Rating is due to the Smoky Bathroom. I do understand the South is still in a Smoke stage of life and I'm just not used to it anymore.
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Date of stay: April 2012
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: If you're a non smoker... you don't want room 205 or anything on the smoking floor (2nd...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suburban199, Director of Sales at Suburban Extended Stay
Responded 10 May 2012
Dear cdewolf, I am sorry to hear about the smoke odor your experienced during your recent stay with us. We take pride in providing clean and comfortable accommodations for our guests and it appears that was not the case with your visit. Thank you for sharing the information and we are examining measures to prevent this from happening the future. Thank you and we hope you will consider staying with us again when your travels bring you to the New Orleans area. Sincerely, Andrea Richey
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trigo229 wrote a review Mar 2013
1 contribution3 helpful votes
3.0 of 5 bubbles
We wanted a weekend gateaway to come to a clean room after a long day of sightseeing. Only to find out that we were not getting housekeeping service unless we wanted to get charged for it. So when we needed clean towels we had to go to front desk and trade out dirty for clean towels. Take out our own trash. Linen had some stains. Only one shampoo for 3 people staying 3 nights. The bathroom was clean but toilett paper was more than half used. Furniture was damaged and needs paint touch up. Iron board cover was old and stained. We booked here due to the good reviews we saw but honestly if other hotels arround had rooms we would leave and check in somewhere else. Only one more night and we go back home, now off i go to get my towels....
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Date of stay: March 2013
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suburban199, General Manager at Suburban Extended Stay
Responded 26 Mar 2013
Thank you so much for your recent visit to our hotel. We appreciate your business and your time to post your comments. I am sorry to hear you wern't satisfied with our services. Many guests don't realize our hotel is an extended stay, which mean limited daily service, including housekeeping. However, we certainly hope if your travels bring you to our area again, you would consider staying with us again.
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435jaimec wrote a review Dec 2016
Georgeville, Louisiana, United States62 contributions47 helpful votes
3.0 of 5 bubbles
Very disappointed! Not at all the quality it has been in the past. Seems to be lacking good leadership/management. The rooms are not thoroughly cleaned for start. Upon arriving there was something obviously spilled down the cabinets and molded coffee grounds in the coffee pot. My husband was staying a couple of weeks for his employer and opted to pay the $5 a day to have housecleaning come in. They didn't come daily and when they did you never felt as if the room was clean. The room was a non smoking room but the room and hallway reeked of smoke. The front desk while trying to be helpful was limited to what she can do from what it seems to be a lack of organization and rules. Every other day we would have to go to the front desk to get our keys working. Very frustrating. The hotel has so much potential with the spacious rooms and location. The outside is clean and very inviting. But the inside needs some updating (hall walls patched but not painted?) and there is a definite lack of management. Its sad to see this place in the state its in now.
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Date of stay: November 2016
2.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
liz g wrote a review Jul 2021
4 contributions
5.0 of 5 bubbles
My fiance and I stayed 2 nights. The staff was friendly. Jeremy and Jasmine made check in easy and fast. The room was clean and larger than we expected. We loved the large jacuzzi tub. Its in a good location near restaurants and stores. We will definitely be back soon.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clayton Manning, General Manager at Suburban Extended Stay
Responded 10 Jul 2021
Dear valued guest, Thank you so much for taking the time to let us know about your recent stay! Our team truly appreciates your positive feedback. We take great pride in always providing the best quality of service, and I will make sure to congratulate all of our departments on the wonderful job. Cleanliness is one of our highest priorities, we feel that if you couple this with great customer service you have a winning combination. Sincerely, Management
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Sojourners4 wrote a review May 2011
Saint Paul, Minnesota51 contributions45 helpful votes
5.0 of 5 bubbles
Reasonably priced for the New Orleans area, this older hotel has been well updated: granite counters, nice carpet, updated furniture. Lots of room; would work well for an extended stay (kitchenette, etc.).
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Date of stay: May 2011
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Annie B wrote a review Jul 2018
Big Water, Utah10 contributions8 helpful votes
1.0 of 5 bubbles
Currently in process of attempting to resolve ongoing reservation (week to week, long term, for work). Over 20 years have stayed in more motels than imagineable for work and yet have never had motel take it upon itself to charge customers credit card for weekly rent without the customer present. Charge notifications indicate card not present meaning neither is owner of card who is working, yet, WITHOUT CUSTOMER PERMISSION (THIS KIND OF ACTIVITY IS CONSIDERED FRAUDULENT BTW) MOTEL GENERATES CHARGE. IF THAT IS NOT BOLD ENOUGH, ERROR AFTER ERROR IN THE WAY OF OVERCHARGES AND AMOUNTS CHARGED BEING MORE THAN WHATS DUE, VOIDS, ETC. Here's the best part, after being told by manager this would be resolved (currently rent plus another separate 200$ charge is being dealt with) ....well it has not been, manager unavailable, etc. Keep reading...when front desk is told by customer they have not been granted permission to charge whatever whenever to customer card, customer is handed a printout of some of actual transactions shown in system... incomplete, probably due to search parameters by front desk.....BUT printout also contains different customer's information also .....(search done by last 4 digits of credit card) ....information includes other customer name, dates, and 8 of 16 digits of other customers credit card. (not to worry, we are honest) WOW, but to be fair, will try to talk to manager again tomorrow, have locked credit card, (huge inconvenience) to protect unauthorized use by motel so will repost progress as it happens. wish us luck. BTW ...usual procedure is to pay a visit to front desk when our rent is due and handle payment in that manner, the way ALL OTHER MOTELS handle those of us who work out on the road, until job is done, rent week to week, being honest, no other motel has ever done this to us. We not only have unauthorized transactions but additional transactions for ??? besides rent. I have never been late paying my rent, what is the deal? How do they figure it is ok, knowing I will be staying another week and will be down to pay rent when it comes due, to just bring up my card info and charge to it.
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Date of stay: June 2018
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carl M wrote a review Feb 2017
Rancho Cucamonga, California13 contributions13 helpful votes
1.0 of 5 bubbles
First of all let me start by saying Latoya you are an asset to Choice hotels. Your poise, ability to stay calm and make executive decisions was exemplary. Brooke, you are horrible, rude and need to find a different job where you never interact with anyone.

NOTICE: If you are booking a room through Expedia, Hotela.com be aware that their systems don't always communicate with the hotel causing you to think you paid and registered and it not being given the case. The line was out the door for double bookings and those who had driven for hours only to find out their name wasn't even in the system. Latoya, was the ONLY employee on site on Mardi Gras weekend (front desk, engineering, housekeeping, security). She single handedly registered, cleaned rooms left fifty at 3pm, and accommodated as many as she could without breaking a sweat. There were people in line just to take dirty rooms. SHANE ON YOU CHOICE HOTELS. I want my money back, I want a change in staffing and I want a raise and site promotion for Latoya and I want BROOKE Fired!
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Date of stay: February 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suburban199, General Manager at Suburban Extended Stay
Responded 6 Mar 2017
I would like to apologize for your experience while visiting the area. I also apologize for the lack of staff during the peak of Mardi Gras season. I would like to inform you that there has been a change in staff and things are running quite smoothly. If there is anything else you may need, feel free to call. thanks, Nate Johns General Manager
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Leprentice B wrote a review Sept 2016
1 contribution2 helpful votes
1.0 of 5 bubbles
First I checked in a girl name Brooke was so rude at check in. So I tried to not let them ruin my day. We get in the room everything was find until night time i went to the restroom and a mice ran across my foot at that point was to so done with this hotel we was just ready to go we left that night and Brooke was at the front desk again I told her whar happened and she just did not care at all I will never go to this hotel again and wouldn't recommend It to anyone.
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Date of stay: August 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BJohnson216 wrote a review May 2016
Cleveland, Ohio1 contribution2 helpful votes
1.0 of 5 bubbles
As a business owner myself I would be appalled if any of the workers at Suburban Extended Stay La Place were employed by me. I vacation in New Orleans in March. My family an d I booked a suite for 6 days. the weather decided to take a turn for the worst so we checked out early and headed home. An 1100 mile drive to Cleveland Ohio. Anyhow, at checkout I was informed that my refund for checking out early would arrive in the mail in a check. I paid cash so it did not make sense but ok I understand company policy. It has been over 5 weeks and I still have not received the refund check, now I cant get a return phone call from the General Manager. I am consistently told he is in a meeting but I can leave a voicemail. One one occassion I was told by the desk associate Ramona the "its not like I have the owners personal number, I just work here". I clearly heard the manager say omg not this woman again.. What?!? Still waiting for my refund.
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Date of stay: March 2016
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
timreap wrote a review Jul 2013
2 contributions2 helpful votes
1.0 of 5 bubbles
I work outside construction so when I came in from a hot days work I found out that the staff had shut my ac off and it was almost 90 degrees in my room. My bed wasn't made. Pillows are so thin that I had to put a sheet inside pillowcase to make a pillow. Bed didn't have fitted sheets. They didn't even change my towels out. I had to take my towels down to front desk to get new towels. They said that they only change towels once weekly or unless you check out. Had to park in back of parking lot at truckstop beside hotel then walk all away around to front to get in. Will not recommend staying this hotel
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Date of stay: July 2013
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suburban199, General Manager at Suburban Extended Stay
Responded 29 Jul 2013
Dear Sir, We would lie to thank you for your business and your recent comments on your stay. We are sorry that your were not satisfied with our services. Many guest don't realize our hotel is an extended stay property which means limited daily services including housekeeping and breakfast. Thank you for your comments. Our guest's opinions matters and it helps us to improve our property.
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christina w asked a question Aug 2017
Is smoking rooms available?
Answer from Hernan R
Miami, Florida64 contributions43 helpful votes
Im not a smoker myself so i did not pay attention to that detail. Im pretty sure they do though.
Denita J asked a question Jan 2017
1 contribution
How far is this hotel from Mardi gras attractions
Answer from Gemini76
Kenner, Louisiana163 contributions103 helpful votes
About 30-60 minutes, depending on traffic. If traffic and/or weather is bad, then longer.
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travel504 asked a question Feb 2016
Is it pet friendly
Answer from Brandon H
New Orleans, Louisiana1 contribution
No, we are not pet friendly.
Kristi U wrote a tip Mar 2019
Houston, Texas10 contributions6 helpful votes
1.0 of 5 bubbles
"Don't stay here."
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Gemini76 wrote a tip Sept 2016
Kenner, Louisiana163 contributions103 helpful votes
4.0 of 5 bubbles
"Upstairs is quieter"
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imanpakii wrote a tip Jun 2016
Houston, Texas1 contribution
5.0 of 5 bubbles
"check the A/C unit door to make sour it's not loose, otherwise, it making a bad noise"
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jaybike wrote a tip May 2016
Minden, Louisiana18 contributions3 helpful votes
5.0 of 5 bubbles
"Top rooms are quiet."
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Justin M wrote a tip Apr 2016
LaPlace, Louisiana1 contribution
4.0 of 5 bubbles
"Less noises on 3rd floor"
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Not the right property for you?
There are more places to choose from in the LaPlace area.
PRICE RANGE
RM 557 - RM 797 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaLaPlace
NUMBER OF ROOMS
82
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SUBURBAN EXTENDED STAY: UPDATED 2023 Hotel Reviews, Price Comparison and 15 Photos (LaPlace, LA) - Tripadvisor

Frequently Asked Questions about Suburban Extended Stay
Which popular attractions are close to Suburban Extended Stay?
Nearby attractions include 1811 Kid Ory Historic House (5.2 km), Wetland Watchers Park (7.6 km), and Poker Palace Casino (0.1 km).
What are some of the property amenities at Suburban Extended Stay?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Suburban Extended Stay?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Suburban Extended Stay?
Guests can enjoy free breakfast during their stay.
Is parking available at Suburban Extended Stay?
Yes, free parking is available to guests.
What are some restaurants close to Suburban Extended Stay?
Conveniently located restaurants include Frenier Landing Retuarant and Oyster Bar, Mabile's Restaurant, and El Paso.
Are there opportunities to exercise at Suburban Extended Stay?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Suburban Extended Stay?
Yes, laundry service and self serve laundry are offered to guests.
Does Suburban Extended Stay offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is Suburban Extended Stay accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.