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The hotel lobby and staff are great. The rooms on the other hand are not exactly what I expected. So of the wallpaper had air bubbles on it and splattered red specs on the wall, not sure what it was. Upon check-in, they did not...More
We were supposed to arrive at midnight but because of a flight delay we did not arrive until 3:30am. The hotel was a short distance (20 minute drive) from the airport by taxi. The staff at the front desk made our check-in process quick knowing...More
My husband & I came to New Orleans as we had won tickets to see the Saints train.
The weather was horrible so it made our drive to Marriott arduous.
I reserved a King Lakeview -High Floor under my Marriott Rewards account. I was told...More
Response from Jerry R, General Manager at New Orleans Marriott Metairie at LakewayResponded 1 week ago
Thank you for taking the time to share your feedback. We truly appreciate it. We take great pride in our product and service levels. I sincerely apologize for this experience falling short of your expectations. I have shared your feedback with my front office...More
This one is a little difficult to rate. It's between a 3 and 4. The good: the front desk staff was great. I had a small problem with my room and they were gracious and quick. The room was clean and quiet. Room service was...More
Response from Jerry R, General Manager at New Orleans Marriott Metairie at LakewayResponded 2 weeks ago
Thank you so much for taking the time to share. We appreciate your visit as well as your honest feedback. I have personally reviewed your feedback with my front office team to ensure my team is present and ready to assist. Our goal is...More
Stayed before for the Mardi Gras. From Engalnd. so re visiting, not disappointed. Lovely large room with 2 queen beds and a fantastic view of lake\ centre of city. We did not have a car, so decided as we did before to walk to the...More
US$110 - US$213 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Romantic Hotel in Metairie
#4 Business Hotel in Metairie
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Also Known As
Marriott New Orleans Metairie At Lakeway Hotel Metairie ,
Response from petespeach | Reviewed this property |
Yes and it will be safe in the garage and it's actually cost effective because you pay as you go in and out so this way it's safe while you are away in the garage and cost less. We left ours for 4 days while renting a cycle.