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New Orleans Marriott Metairie at Lakeway

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Traveller (189)
Room & Suite (123)
Dining (10)
Overview
  • Excellent32%
  • Very good35%
  • Average19%
  • Poor8%
  • Terrible6%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Offers from New Orleans Marriott Metairie at Lakeway
Special Offer: Member Rates
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (451)
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Traveller rating
139
144
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139
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89
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All reviewsview of the lakeself parkingthe concierge loungefrench quarteroffice buildingnew orleanslake pontchartraincorner roomfront desk managerbeautiful hotelbusiness hotelbreakfast buffetroom keyfitness centerbusiness triphotel lobbynight's sleep
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1 - 5 of 440 reviews
Reviewed 2 days ago via mobile

I have often stayed at this hotel as it is a Marriott brand and we try to stay with Marriott as much as possible (platinum members) and it is near the airport. In the past I have looked forwarded to this hotel but this trip...More

Thank Sweet_Sunshine126
Response from Todd L, General Manager at New Orleans Marriott Metairie at LakewayResponded yesterday

Thank you for responding as we take all responses very seriously whether good or bad. I have shared your comments with appropriate personnel. Thank you for being a loyal Marriott customer.

Reviewed 1 week ago

Great room, great view (if you're facing the lake or New Orleans. Will never stay there again because they fee you to death. You can either self park for about $24.00/day or valet for $22/day, they have you over a barrel since there's no parking...More

Thank Tom L
Response from Todd L, General Manager at New Orleans Marriott Metairie at LakewayResponded 1 week ago

Thank you for taking the time to give us your feedback. I am very glad to see that you enjoyed your room with the view. We take great pride in providing an excellent experience for our guest. I have spoken to the necessary personel with...More

Reviewed 2 weeks ago

Stayed at this fine lakeside hotel for three nights and it was amazing! The rooms were very clean and well cared for, The staff was exceptional! From valet Ronnie to bartenders and housekeepers all were helpful and delivered great service. Great location and can't wait...More

Thank CASVT
Response from Damon R, Director of Sales at New Orleans Marriott Metairie at LakewayResponded 2 weeks ago

Thank you for your response and for recognizing that our hotel is in a great location. We will be sure to share your experience with our staff, especially those team members that were mentioned by name. We look forward to hosting you again in the...More

Reviewed 2 weeks ago

As I try to share my experience at this hotel Mar 24-27 I am surprise to see similar reviews from fellow travelers!! During my 2nd day of a 3 days business trip staying at the hotel, someone took my electric tooth brush and clear out...More

Thank nate174
Response from Damon R, Director of Sales at New Orleans Marriott Metairie at LakewayResponded 2 weeks ago

Thank you for choosing to stay at the New Orleans Marriott Metairie at Lakeway and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize that we did not meet your expectations. Your feedback will be...More

Reviewed 2 weeks ago

Stayed at the facility from 2/13-2/17. Besides the parking I mistakenly forgot my cosmetics bag behind. Say FORGOT because I called looking for it Monday morning yes 2 days after checkout. To be told by Stephanie she would forward my message and I would get...More

Thank T B
Response from Todd L, General Manager at New Orleans Marriott Metairie at LakewayResponded 2 weeks ago

Thank you for choosing to stay at the New Orleans Marriott Metairie at Lakeway and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Heated pool
Details
Price range
US$135 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Metairie
#4 Business Hotel in Metairie
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$135 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Metairie
#4 Business Hotel in Metairie
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (189)
Room & Suite (123)
Dining (10)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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21casper21
2 February 2017|
AnswerShow all 2 answers
Response from petespeach | Reviewed this property |
I would recommend an uber as well. Have fun you will love New Orleans and the Metairie area!!
1
Vote
Casey K
29 October 2016|
AnswerShow all 2 answers
Response from petespeach | Reviewed this property |
Yes and it will be safe in the garage and it's actually cost effective because you pay as you go in and out so this way it's safe while you are away in the garage and cost less. We left ours for 4 days while renting a cycle.
0
Votes
Casey K
13 October 2016|
AnswerShow all 8 answers
Response from BushkaTexas | Reviewed this property |
Yes many hotels now charge for parking.
0
Votes
Room Tips
"Ask for a lake view or city of New Orleans view."
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"If you have to stay in this hotel, don't leave anything of value or useful in the room when you go out"
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"Lake side view to look out over Lake Ponchatrain"
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"Facing the lake"
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