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Hampton Inn Metairie

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Hampton Inn Metairie
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508 Reviews from our TripAdvisor Community

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Showing 503: English reviews
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Reviewed 2 days ago NEW

This was one of the worst Hotel experience that I had in my life. I got at Metairie after a 6 hours drive from Houston. When I got to my room, it was a SMOKING room. I requested to be moved as I never smoked in my life and it was almost impossible to sleep but the front desk told...

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Helpful?
Thank Salomao C
Chris B, General Manager at Hampton Inn Metairie, responded to this review

I apologize for any inconvenience you may have experienced during your recent stay. I am very sorry to hear about your concerns, but would like to assure you that these matters will be handled accordingly. I hope this isolated incident will not deter you from staying with us in the future as we would welcome an opportunity to serve you...

PASS Christian, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 28 August 2016

Our first stay at Hampton Inn Metairie, despite a very busy location, this property maintains the Hampton excellence standard. Will look forward to more stays here The parking garage, was quite the innovation.

Review collected in partnership with Hampton
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1Thank Gregory F
About Hotel's Favourite Review
Chris B, General Manager at Hampton Inn Metairie, responded to this review

We'd like to thank you for your kind words and we're glad to hear that you enjoyed your stay. We hope that your travels bring you to the New Orleans again soon as we look forward to another opportunity to serve you. All the best, Chris Bonfanti General Manager Chris.Bonfanti@hilton.com

Washington DC, District of Columbia
Reviewed 2 days ago NEWvia mobile

I was fortunate enough to get a room facing the pool so I didn't get noise from the causeway. Unfortunately the window overlooking it was covered with tiny bugs. The rooms are really dated. The carpet is in desperate need of replacement. The bathroom tub is uncomfortable to stand in. The mattresses were stained. It served its purpose for the...

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Helpful?
Thank JenniferAH11
Chris B, General Manager at Hampton Inn Metairie, responded to this review

We are sorry to hear about your concerns during your recent stay with us. These matters will be discussed with the appropriate department heads and addressed accordingly. We appreciate your comments about our staff and your words will be shared with them at our upcoming meeting. As always though we appreciate your feedback and wish you safe travels. Please feel...

Coconut Creek, Florida
Reviewed 2 days ago NEW

This Hampton Inn's better days are in its rear view mirror. The rugs in the hallways and rooms are really showing their age. The pool area is nice. The location cannot be beat. The staff tries their best with a property that needs some attention.

Review collected in partnership with Hampton
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Helpful?
Thank George P
Chris B, General Manager at Hampton Inn Metairie, responded to this review

Thank you for the comments about our staff. We are always doing what we can to go above and beyond for our guests. We are in the process of a full property renovation and hopefully by the end of 2017 we will have a brand new property. Thank you for your feedback and please feel free to reach out to...

Londonderry, United States
Reviewed 4 days ago NEW

This Hampton Inn is a little dated, but very convenient to downtown, especially if you're on business, or attending a trade show and the official hotels are sold out. It's a quick and easy drive for a much more affordable stay and there are pleanty of great restaurants and a shopping mall a close drive away. I will stay here...

Review collected in partnership with Hampton
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Thank Evan S
new orleans, United States
Reviewed 6 days ago NEW

area of room was terrible. batroom ceiling leaked from room above. shower faucets were low pressure and water temperatures took quite awhile to reach desired temp.. the breakfast was very good & staff was really helpful. liked the parking garage. couldn"t move, hotle was fully booked..

Review collected in partnership with Hampton
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Helpful?
Thank suesB2043RJ
Chris B, General Manager at Hampton Inn Metairie, responded to this review

We apologize for any inconvenience you may have experienced during your recent stay with us. Please rest assured that these maters have been passed to the appropriate department heads and will be addressed accordingly. We hope this matter will not deter you from staying with us in the future as we would welcome an opportunity to serve you again. Please...

Reviewed 1 week ago

This place was great! It was very close to everything. It is only about 10 minutes from Jackson Square where you can walk to any part of the French Quarter.The biggest issue we had was getting to the hotel, however, once there everything was excellent. From check in to the breakfast thru to the checkout process the staff members were...

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Thank MarkXSmith
Morgan City, Louisiana
Reviewed 1 week ago

I stayed in a double after reading reviews of the highway noise, when I was awake I would hear a loud vehicle if they were getting on it, but when I fell asleep nothing woke me up. I really liked the convenience of the parking garage was on the same level as my room. Make sure to inform the clerk...

Review collected in partnership with Hampton
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Thank 70,380
West Monroe, Louisiana
Reviewed 2 weeks ago

This was the worst hotel stay ever. The sheets were nasty dirty or stained I am not sure??? I asked housekeeping to come and change the sheets. The second set was even worse than the first set. It looked like someone had vomited and urinated and blood stains all over them or they were not washed good. The bathroom floor...

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Helpful?
Thank Krystal W
Chris B, General Manager at Hampton Inn Metairie, responded to this review

We are sorry to hear about the issues you experienced during your recent stay. Rest assured that these matters have been addressed accordingly. We hope, in time, you would be willing to give us another chance as we would welcome an opportunity to serve you again. Please feel free to contact me directly if you have any further questions or...

Houston, Texas
Reviewed 2 weeks ago

Samantha aka Sammie was awesome. As long as she's there I will be back My room was clean. Only a 12 minute drive to Bourban, check in was easy, check out was even easier & the hot breakfast was an added plus. thanks for the great experience

Review collected in partnership with Hampton
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Helpful?
Thank lolaj66

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover the warmth of Southern hospitality in Metairie. Enjoy easy access to downtown New Orleans and Louis Armstrong International Airport from the Hampton Inn Metairie hotel. We offer a 24-hour complimentary shuttle to the airport, a twice daily shuttle to downtown New Orleans, and a local shuttle to any Metairie business, restaurant or attraction within a three-mile radius of the hotel. Walk just a couple of blocks for fabulous shopping at the Lakeside Mall, head downtown to visit the historic French Quarter with its historic architecture, bustling bars, and famous restaurants, catch a game at the Mercedes-Benz Superdome or take the kids to the Audubon Zoo, Aquarium and Insectarium. Our Metairie hotel offers a convenient and comfortable base with all you need for work and relaxation delivered with a personal touch. Settle in to a cozy guest room with free high-speed internet access, a clean and fresh Hampton bed(R), complete with refrigerator and microwave. Set up for your day with Hampton's complimentary hot breakfast or on busy weekdays grab one of our complimentary Hampton On the Run(R) Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. Keep in touch at the business center and hold a meeting for up to 25 guests in our meeting room. Have fun with the family at the outdoor pool or keep on top of your exercise regime at the fitness center. Sample New Orleans-style cuisine at our Manager's Reception, available Monday to Thursday, and enjoy delicious cookies each afternoon. ... more   less 

Additional Information about Hampton Inn Metairie

Address: 2730 North Causeway Boulevard, Metairie, LA 70002
Region: United States > Louisiana > Metairie
Price Range: RM594 - RM1,028 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Metairie 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Hampton Inn Metairie Hotel Metairie
Metairie Hampton Inn
Hotel Style:
#2 Family Hotel in Metairie
#3 Romantic Hotel in Metairie
#5 Business Hotel in Metairie
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Metairie staff and other travellers.
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Questions? Get answers from Hampton Inn Metairie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check if they didnt put you on a wrong room type.”
 of 5 bubbles salomaoc, 22 Mar 2017 | Read review
“Odd-numbered rooms don't face the freeway.”
 of 5 bubbles AustinPeony, 29 Jan 2017 | Read review
“Ask to oversee the pool side and not the highway side”
 of 5 bubbles Romansky1, 23 Oct 2016 | Read review
“Rooms on the side away from the interstate are obviously quieter.”
 of 5 bubbles travelerB1140IU, 29 Jun 2016 | Read review
“3rd floor. parking right outside card key entrance, easy to unload and load car.”
 of 5 bubbles Connie3245, 19 May 2016 | Read review
5 of 5