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Hampton Inn Metairie

606 reviews
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Traveller (31)
Room & Suite (23)
Dining (4)
Overview
  • Excellent44%
  • Very good29%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“new orleans”(143 reviews)
“parking garage”(27 reviews)
“french quarter”(44 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Free Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Metairie
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (606)Write a Review
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100
47
27
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All reviewsnew orleansparking garagefrench quarterlakeside mallfree shuttlegreat staycauseway blvdroom was cleaneasy accessacme oyster houseshuttle servicebusiness tripstaff was friendlycomplimentary breakfastwould stay here againairport shuttleconvenient location
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51 - 55 of 598 reviews
Reviewed 24 July 2017

I frequent Hampton Inn properties, and I must say that this one is a bit out-dated. The rooms and bathrooms can use some paint and the bath tub needed to be replaced. The location was great for meetings, as it was right off of I-10...More

Review collected in partnership with Hampton
Thank j0hvannas
Reviewed 24 July 2017

This stay was a bit last minute, but this hotel was average and not far from entertainment. It's a little behind the times and needs refurbishing, but it still a nice place to lay your head. Across the street is the model and some good...More

Review collected in partnership with Hampton
Thank jonathanjK2575VA
Response from Chris B, General Manager at Hampton Inn MetairieResponded 24 July 2017

We appreciate your feedback and wanted to let you know we will be starting a complete property renovation shortly. We hope, once complete, you'll return to see our wonderful new product. Thank you again for your comments and we'd like to wish you safe travels....More

Reviewed 15 July 2017

My wife and I were very pleased with the level of service received from Charlene Nelson at the front desk and the shuttle driver Shaq. They were so very helpful and friendly. Can't say how wonderful it was to be treated so well. All of...More

Review collected in partnership with Hampton
Thank brettm239
Response from Chris B, General Manager at Hampton Inn MetairieResponded 18 July 2017

Thank you so much for your kind words. Your comments will be shared with our entire team and I'm sure they'll be please to here the positive feedback. We'd like to wish you safe travels in hopes of your return to the New Orleans area....More

Reviewed 14 July 2017

I travel frequently for work and I stay at Hilton and Holiday Inn and Residence Inn Hotels. I can say honestly that I have NEVER experience a more welcoming, accommodating and friendly staff. Thank you, it was a real pleasure staying at your location. Greg

Review collected in partnership with Hampton
Thank gregory0903
Response from Chris B, General Manager at Hampton Inn MetairieResponded 18 July 2017

We truly appreciate your kind words and feedback. We'd like to wish you safe travels in hopes of your return to the New Orleans area. All the best, Chris Bonfanti General Manager

Reviewed 14 July 2017

I needed a room that was close to the airport so I booked at the Hampton, the staff was great, the location was perfect and we got a good night's rest before our long flight to Jamaica, this was a good way to start our...More

Review collected in partnership with Hampton
Thank Darren R
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Meeting Rooms
Airport Transportation
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$137 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Metairie
#3 Romantic Hotel in Metairie
#5 Business Hotel in Metairie
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$137 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Metairie
#3 Romantic Hotel in Metairie
#5 Business Hotel in Metairie
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (31)
Room & Suite (23)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Coach_Dizzy
15 September 2016|
Answer
Response from chrisdeann | Reviewed this property |
I'm not sure about the Monday reception but as for getting to the hotel from the port.. they did not offer the service when I was there in April... but I have taken the NCL cruise out of New Orleans twice (loved it!) My... More
0
Votes
Missy C
23 August 2016|
Answer
Response from chrisdeann | Reviewed this property |
We stayed there the night before our cruise as well. The hotel shuttle picked us up at the airport and the front desk arranged for taxi to take us to the port the next day. The hotel has a parking ramp but I didn't know if... More
0
Votes
shirley44
17 August 2015|
AnswerShow all 4 answers
Response from Thomas L | Property representative |
Our shuttle picks up on demand from the airport, and from the hotel to the airport every hour at the top of the hour. We also drop off and pick up as available to sites within a 3 mile radius of the hotel. clarification... More
1
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12
Room Tips
"Free Airport Shuttle"
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"do not accept a room on the highway side"
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"Get a room away from the interstate"
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"Odd number rooms up high - 511 otherwise you face a wall and the highway"
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