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Choose this hotel only if you cannot find another location in town to stay. It is a roof over your head but that is the best thing I can say for it. It is way over priced for what you get. The next time I...More
This place is disgusting... nothing but a crack hotel. The staff is beyond rude, almost to a point that seems threatening. They lost our reservation and got aggressive when we asked to speak to the manager. This place needs to be shut down.
It was affordable,the room was clean, the beds were comfortable and the staff members were helpful. Got an extra set of clean towels cause only two sets were provided before. Hot water was available. There was free wifi. The front desk accepted my packages also...More
Choose this hotel as my preferred hotel after several visits to New Orleans. Just 10 minutes away from the city. Very convenient and not too bad for the price and amenities provided. There are good restaurants close buy and most importantly, the Highway is a...More
No service from the hotel staff! No amenities-even the basic amenities you would expect from other hotels and/or extended stay places such as toilet paper and towels and clean sheets! Housekeeping staff reuse old bed sheets from previous customers; you can clearly see that the...More
1 Thank pamvaj
Response from nancydougherty, General Manager at InTown Suites Metairie Extended StayResponded 27 March 2017
We try very hard to address any issues you may have. We are an extended stay hotel, so we do not replace your towels, but they are yours to keep. We do tell all guest that we do not replenish any toiletries. I have an...More
No pool, no coffee, no telephone, no iron, no ironing board, no free wifi, rude staff, incompetent manager, no housekeeping, no toilet paper plus they will unlock your door without warning and leave it open and unguarded... More
No pool, no coffee, no telephone, no iron, no ironing board, no free wifi, rude staff, incompetent manager, no housekeeping, no toilet paper plus they will unlock your door without warning and leave it open and unguarded then deny they did that. If you complain they will kick you out then bill you a week's rate even if you only stay there for one day. If you complain to the corporate offices of Intown Suites they will block your calls and your email address and keep your money. If you fill out a BBB case against then they will lie to the BBB....Do NOT stay at ANY hotel owned by Intown Suites!!!!!!!!!!!
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"I do not believe that there are any "good" rooms."