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This place absolutely sucks! Please do not waste your money. I paid over $700 for three nights at this good for nothing place! They tried to charge me extra for A continental breakfast that I’ve gotten way better at the super eight for free. The...More
From the time we arrived and checked in to the time we left after 5 days, the staff was excellent. Everyone ALWAYS had a smile on their face and if we had any concerns, the staff addressed them immediately. Cannot give enough praise and appreciation...More
Thank Patrick D
Management response:Responded 28 June 2017
Thank you very much for taking the time to share you nice review of our hotel. I is always wondering to hear when our guests have an excellent stay. Our staff is our biggest source of pride here at the Sheraton Metairie, and I am...More
We had six nights to vacation in New Orleans. We didn't want to spend the points or money to stay in the Quarter or downtown let alone the nightly parking costs. So we returned for our 3rd visit to Sheraton Metairie.
As in previous stays...More
When we arrived, we were greeted by a surly desk clerk. Despite our gold SPG status, we were not offered any upgrade or the promised complimentary gift. The next day, we arrived back to our room late after a day in New Orleans to discover...More
I stayed at this hotel during a recent business trip to New Orleans. I rented two rooms, one for me and one for an employee. The hotel is decent, however the service was not good. The staff just didn't seem to care.
There were many...More
Response from Kristy F, Director of Housekeeping at Sheraton Metairie New OrleansResponded 22 November 2017
Thank you so much for your feedback about your recent stay with us. I am so sorry you did not receive the service that we at Sheraton are known for and that all of our guests deserve! We will use your feedback to train our...More
US$122 - US$220 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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I stayed there back in January or February and they did have a complimentary airport shuttle then. (Tip the driver of course!). Pickup is in the airport parking garage by Uber and Lyft pickup areas. We used Uber the rest of... More
I stayed there back in January or February and they did have a complimentary airport shuttle then. (Tip the driver of course!). Pickup is in the airport parking garage by Uber and Lyft pickup areas. We used Uber the rest of the time so I can't comment on whether or not they will do side trips.