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Sheraton Metairie - New Orleans Hotel

Traveller (58)
Room & Suite (32)
Pool & Beach (5)
Overview
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4 Galleria Blvd, Metairie, LA 70001-2081 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star accommodation
Additional information
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Offers from Sheraton Metairie - New Orleans Hotel
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (370)
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82
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All reviews club level free parking french quarter new orleans breakfast buffet city park nice room fitness center easy access beds were comfortable short drive downtown garage uber cruise freeway mall
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1 - 5 of 355 reviews
Reviewed 1 week ago via mobile

We went to the Sugar Bowl and stayed at the Sheraton. The staff was super nice and the actual room was clean! Plenty of free parking in their garage and they provide a free shuttle to our dinner spot. Will definitely stay there again if...More

Date of stay: January 2019
Thank lila862018
Response from Chris B, General Manager at Sheraton Metairie - New Orleans HotelResponded 1 week ago

Dear lila862018, We are all so glad to hear that you enjoyed your time with us. We hope the Sugar Bowl went in your favor, and we can't wait to welcome you back to the New Orleans area soon! All the best, Chris Bonfanti General...More

Reviewed 1 week ago via mobile

This is a nice hotel, it is close to the interstate as well close to the mall and restaurants. The location is good as well because you would be about 8 mins away from Central district, French quarters and Superdome. Only complaint was the room...More

Date of stay: December 2018
Thank Maynemanmom
Response from Chris B, General Manager at Sheraton Metairie - New Orleans HotelResponded 1 week ago

Dear Maynemanmom, Thank you so much for your wonderful review. We truly appreciate your positive feedback. We apologize for the concern with the room thermostat and will address this matter accordingly. Thank you again for taking the time to let us know how we are...More

Reviewed 2 weeks ago via mobile

I would have given this place 2 stars but the very nice lady at the front desk and polite staff. We booked through Expedia for a club level room...no availability but she gave us access to club level which we were fine with. She graciously...More

Date of stay: December 2018
Thank AP_Phoenix_2005
Response from Chris B, Manager at Sheraton Metairie - New Orleans HotelResponded 2 weeks ago

Dear AP_Phoenix_2005, We apologize for any inconvenience you experienced during your recent stay. We appreciate your feedback though and will address these concerns accordingly. We are so glad to hear our team members were able to assist and hopefully made your experience a good one....More

Reviewed 2 weeks ago via mobile

Family stayed here on trip to see the Pelicans play. Staff at check in was super nice (allowed us to check in early and switched us to rooms better suited to our party size). The room was spacious, but it was a little dark at...More

Date of stay: December 2018
Thank davidcD8562JV
Response from Chris B, Manager at Sheraton Metairie - New Orleans HotelResponded 2 weeks ago

Dear davidcD8562JV, Thank you so much for your wonderful feedback. We truly appreciate your comments and also apologize for the inconvenience during check out. We hope to welcome you back to the New Orleans area soon. All the best, Chris B

Reviewed 10 December 2018 via mobile

A nice place in a pretty location. Can use a bit of sprucing up. Hallway carpets are worn and stained. Pillows are foam rubber and smelled. Front desk had an extremely rude and unhelpful person checking us in. Acted like we were bothering her and...More

Date of stay: December 2018
1  Thank 943lynnem
Response from Chris B, Manager at Sheraton Metairie - New Orleans HotelResponded 2 weeks ago

Dear 943lynnem, We truly apologize for any inconvenience you may have experienced during your recent stay. We assure you these matters will be addressed accordingly and we hope you would be willing to give us another chance the next time you return to the New...More

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About
Description
The Sheraton Metairie New Orleans Hotel offers luxurious accommodations with friendly guest service. From an upscale design to a staff who is focused on you, our hotel has everything you desire. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
181
Price range
US$116 - US$218 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Metairie New Orleans Hotel Metairie
,
Metairie Sheraton
Location
United States > Louisiana > Metairie
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
181
Price range
US$116 - US$218 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Metairie New Orleans Hotel Metairie
,
Metairie Sheraton
Location
United States > Louisiana > Metairie
Photos
Traveller (58)
Room & Suite (32)
Pool & Beach (5)
Dining (2)
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Questions & Answers
Ask a question
xjfiles77
12 November 2018|
AnswerShow all 5 answers
Response from ScottC140 | Reviewed this property |
No idea. Best would be to call them
0
Votes
Swags14
8 June 2017|
Answer
Response from rfross | Reviewed this property |
I stayed there back in January or February and they did have a complimentary airport shuttle then. (Tip the driver of course!). Pickup is in the airport parking garage by Uber and Lyft pickup areas. We used Uber the rest of... More
0
Votes
Casey K
16 October 2016|
AnswerShow all 4 answers
Response from priscilact | Reviewed this property |
Yes, you can. We I went there it was free parking, but you can park at the street too.
1
Vote
Room Tips
"Club floor room right next to fire escape."
seasonedtraveller169
30 Oct 2018
Read review
"Pool is on the 5th Floor. Parking garage is only 3 levels."
CharlesaH1
1 Jul 2018
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"Ask for a corner room. Jacuzzi rooms was very spacious."
tonyf308
18 Jun 2018
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"This is not a hotel where there is a view. You are there to sleep."
acoswano
9 May 2018
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