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Wyndham Garden New Orleans Airport

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290 Reviews from our TripAdvisor Community

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Showing 286: English reviews
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Reviewed yesterday NEW

I booked through a travel site and was charged. Then I see an additional charge of 80 on my card billed directly from the hotel. I have tried contacting the hotel 4 times and the person in charge of this will not return my calls. I started a credit dispute with my credit card company. Hoy tub was broken and...

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Helpful?
Thank Carl A
Antioch, Illinois, United States
Reviewed 2 days ago NEW

I went up to my room after checking in and my key did not work in the door. I went to the lobby and they tried a second time and it still did not work, back down to the lobby At this point they changed me to a different room and I was finally able to get in. On my...

Review collected in partnership with Wyndham Hotel and Resorts
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Thank Tiki_Bar_Dave
Conroe, Texas
Reviewed 2 days ago NEWvia mobile

I'd have given this location a 3 amongst all standards, but being it is a Wyndham I expected better. I have to stay here because my company books us here, and it's not bad at all, but easily could be better. The bar is quaint, nice. The staff is friendly, but not managed well, fairly unprofessional when it comes to...

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Thank Pineywoodstraveler
Orange Beach, United States
Reviewed 5 days ago NEWvia mobile

ADD $50.00 to the cost quote. This hotel charges 50.00 extra to your card for "incidentals" As a very frequent Diamond level Wyndham loyalist, this is the WORST hotel! They charged my card 50.00 more, WITHOUT MY PERMISSION, stating it would be credited back when I checked out. Not true! It took 4-5 days, multiple complaints to get this cleared...

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Thank Therese B
Blue Springs, Missouri
Reviewed 6 days ago NEW

You can put lipstick on a pig but its still a pig! Beautiful lobby and nice bar reataurant area but it goes downhill from there! Complaints to numerous to mention and the "lassiez faire" attitude of the "customer service" people was an insult to real customer service! Know one not even the Wyndham Rewards desk showed any concern to help....

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Thank Lisa P
ND
Reviewed 1 week ago NEW

We spent three nights at this hotel as it was close to where some friends of ours were staying. The place is currently being remodeled. The toilet did not have a back cover on the water tank, only a piece of place shelving was placed on the tank. The hot water in the shower did not work. The deadbolt did...

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Thank roostershooter
Castro Valley, California
Reviewed 1 week ago

When I made the reservation for two nights, I thought it was on the level with other Wyndham Hotels and resorts that I have stayed in the past. Unfortunately, I was wrong! From the very beginning I was mislead. My credit card was charged for one night, the room at the day of making the reservation. I didn't learn the...

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Thank Sunshine M
Baton Rouge, Louisiana
Reviewed 1 week ago

I've had to resort to writing this review here because the Wyndham deleted the comments that I posted on their Facebook page regarding my experience. I was scheduled to stay at this hotel on March 18, 2017 following a wedding. We made the reservation online and our card was charged for the room prior to our arrival. After driving 5+...

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Thank Ashley G
Bartlett, TN
Reviewed 1 week ago via mobile

Let me start by saying that I'm pretty laid back and easygoing in regards to hotels. I've stayed at quite a few over the years but this is one of the worst ones I've visited. We asked for a rollaway, but couldn't be accommodated due to their "fire safety" protocol. While I understand and appreciate protocols designed to keep guests...

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Thank Luv2TravelTMAK
New Orleans, Louisiana
Reviewed 1 week ago

Our association had the yearly meeting and luncheon at the Wyndham Garden New Orleans Airport. Some of us stayed over night. We were all pleased with the helpful staff,the cleanliness of our rooms and meeting rooms. It was a very pleasant experience. We would stay & recommend this hotel again.

Review collected in partnership with Wyndham Hotel and Resorts
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1Thank S4834ZCdeborahd

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Located just 4 miles from the New Orleans airport and only 9 miles from the French Quarter and Downtown New Orleans, our hotel provides a relaxing and quiet environment for business and leisure travelers alike. This recently renovated and newly flagged hotel with free Wi-Fi throughout the hotel on a recently increased 50Mbps fiber backbone, should cater to all of your internet needs. Our full service restaurant is open for all 3 meals or enjoy the solitude you want through Room Service. Join us in our lounge after a long day for nightly drink specials and happy-hour. We offer complimentary shuttle service to and from the airport, just contact the front desk to reserve your time. Our staff is here to meet your every need and make you feel welcome in your home-away-from-home. Welcome to the new Wyndham Garden New Orleans Airport! ... more   less 

Additional Information about Wyndham Garden New Orleans Airport

Address: 6401 Veterans Memorial Blvd, Metairie, LA 70003 (Formerly Four Points by Sheraton New Orleans Airport)
Region: United States > Louisiana > Metairie
Price Range: RM474 - RM846 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden New Orleans Airport 3*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Travelocity and Booking.com so you can book your Wyndham Garden New Orleans Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Points By Sheraton New Orleans Airport
Four Points By Sheraton New Orleans Airport Hotel Metairie
Sheraton New Orleans Airport
Four Points Metairie
Metairie Sheraton
Metairie Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden New Orleans Airport staff and other travellers.
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Questions? Get answers from Wyndham Garden New Orleans Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Look else were for a room”
 of 5 bubbles carlaX3523YJ, 27 Mar 2017 | Read review
“go down the street!”
 of 5 bubbles LisaP99, 22 Mar 2017 | Read review
“I was designated a room that I was perfectly fine with.”
 of 5 bubbles ShawndaRN, 8 Mar 2017 | Read review
“Floor 3 was great!”
 of 5 bubbles jblythe12016, 21 Nov 2016 | Read review
“Bed was awful lumpy not clean they were remodeling noise was loud using lift to put tile through window above my room . You could hear road noise ,like it was coming thru the room . Didn't get much rest left early and tried ”
 of 5 bubbles 77lesterc, 13 Nov 2016 | Read review
5 of 5