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Residence Inn New Orleans Metairie

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Residence Inn New Orleans Metairie
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199 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn New Orleans Metairie
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Showing 195: English reviews
Kenner, Louisiana
Reviewed 16 April 2016

The hotel is fine, but the management staff is rude and condescending. I would not stay here, nor advise anyone to stay here. There are much better hotels for less money as this place is overpriced. La Quinta is a great place.

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Helpful?
Thank rrieder7
Stephen B, General Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for taking the time to provide feedback for one of my hotels. As the Area GM this is very disturbing to read the comments that you provided and would like to get in contact with you for further details so we may quickly correct our actions. Please contact our hotel and ask for Stephen so that I can...

Jacksonville, Florida
Reviewed 13 April 2016 via mobile

My first time being in New Orelans for quite sometime and it was a memorable trip. My first ever Laker game was great and I got to see one of the greatest players play for the last time. My hotel experience was great. The staff was super nice and friendly. Very helpful. The rooms can be updated a bit. It...

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Helpful?
Thank santos_1029
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Louisiana
Reviewed 11 April 2016 via mobile

Loved our stay! Breakfast was wonderful. Plenty of choices and they made sure it was well stocked. Staff was super nice, and gave us a magazine with map of New Orleans and coupons. Room was clean and spacious and had a stove, refrigerator, microwave, and dishwasher. Would stay again.

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Helpful?
Thank Lori C
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for staying at the Residence Inn New Orleans Metairie With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations.

Missouri City, Texas
Reviewed 9 April 2016

My experience was excellent the staff was great. And i enjoyed the food would recommend to friends and family. Thanks for the excellent service. Jewel Washington, Braylon Johnson Management was excellent they let us check-in little early due to rain. Thanks Again

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Helpful?
Thank cynjohnson46
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you for your time and come visit us again soon!

New Orleans, Louisiana
Reviewed 4 April 2016

I travel for my job and when I am in New Orleans I reside at Residence in Metairie. Ms. Pat, Ms. Camille, Ms Deborah are very helpful and courteous. They know what type of room I like and the location of the room I like. They make me feel like homey. Even Miguel assists with anything and everything. I enjoy...

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Helpful?
Thank sheliafphillips
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for sharing your experience at the Residence Inn New Orleans Metairie. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Lima, Peru
Reviewed 2 April 2016 via mobile

Nice rooms, great attention, personalized Service, ALL WHAT WE NEED IN A TRIP 100% recommended Located near two shopping malls Quiet area Distance to downtown 15 minutes Good breakfast Fast internet Comfortable rooms Pool Gym Room Service!!!!!!!!!

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Helpful?
Thank jcrivero
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Texas
Reviewed 31 March 2016

We booked this hotel because when we were transferred to New Orleans area in 2007 we stayed here for almost 5 months. Even more strange we had the room next to our room this time. Nicely decorated and clean. We enjoyed the breakfast the next morning. We have never been disappointed booking this Residence Inn. Staff are friendly and accommodating....

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Helpful?
Thank Marie H
Miguel M, Operations Supervisor at Residence Inn New Orleans Metairie, responded to this review

Thank you for your kind and enthusiastic comments about our staff. We strive here at the Residence Inn Metairie to give our guest the best customer service. Thank you again for your comments and come visit us again soon!

Houston, Texas
Reviewed 29 March 2016

We had a spring break family vacation there. It was a reasonable drive to the city, but felt very safe and convenient with good breakfast choices and a little kitchen for making some light food after all that delicous and rich New Orleans restaurant food. The staff was very nice, and our beds were very comfortable. We would definitely stay...

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Helpful?
Thank DiDiMM
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for taking the time out of your busy schedule to let us know how you enjoyed your stay at the Metairie Residence Inn. Thank you for staying with us and hope to see you in the near future.

Killeen, Texas, United States
Reviewed 24 March 2016 via mobile

We were using one of our reward nights for our reward card and decided to stay here our first night in NOLA. It was a great stay at this hotel and we stayed at the Pere the next night and wished we would of stayed here. The staff was helpful and attentive. We even left our laundry on accident and...

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Helpful?
Thank lovestotravellotts
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you so much for choosing to stay at the Metairie Residence Inn New Orleans. We are glad that you enjoyed your stay and would love to have you back with us to see what a great product we will have after the renovation. The renovation will be completed in September 2016. I am happy to know that my staff...

Mobile, United States
Reviewed 23 March 2016

This hotel and staff is very nice. I highly recommend it if you are in the area. The beds are soft and the breakfast was good. I would stay at this ocation again as it is centerally located to what I was involved in.

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Helpful?
Thank Brenda R
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for your recent review on your stay at Metairie Residence Inn New Orleans! It's our pleasure to have met your expectations and we hope you'll remember to stay Metairie Residence Inn on your future travels!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn New Orleans Metairie

Address: 3 Galleria Blvd, Metairie, LA 70001-2081
Region: United States > Louisiana > Metairie
Price Range: RM640 - RM1,147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn New Orleans Metairie 3*
Number of rooms: 120
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Also Known As:
Residence Inn New Orleans Metairie Hotel Metairie
Residence Inn Metairie
Metairie Residence Inn
Hotel Style:
#3 Family Hotel in Metairie
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn New Orleans Metairie staff and other travellers.
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Questions? Get answers from Residence Inn New Orleans Metairie staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room works well.”
 of 5 bubbles Lovetogo55, 30 Nov 2016 | Read review
“Try to get the first floor...easy access.”
 of 5 bubbles gigistro, 2 Nov 2016 | Read review
“Ask Camille”
 of 5 bubbles ready314, 16 Oct 2016 | Read review
“They all looked good to me.”
 of 5 bubbles Ka6otm, 1 Oct 2016 | Read review
“All the rooms I'm sure were comfortable”
 of 5 bubbles 422sherriw, 27 Jul 2016 | Read review
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