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Courtyard New Orleans Metairie

CourtyardUS$89*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$124*
US$89*
US$124*
US$89*
US$124*
US$89*
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Courtyard New Orleans Metairie
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230 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard New Orleans Metairie
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Showing 228: English reviews
Ohio City, Ohio
Reviewed 27 April 2016

Very clean hotel. Staff was helpful and had suggested a scooter for my disabled spouse. This helped make our trip flow smoother. My only other suggestion would be that breakfast be included in the price of the hotel which was a bit steep. It also would have helped save time throughout our stay there.

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Helpful?
Thank Yvette A
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to let us know about your experience while choosing to stay with us here at the Courtyard New Orleans Metairie. I am happy to hear the service you received during your stay exceeded your expectations. We strive to be the best as we know there are a lot of options for travelers in the...

Reviewed 24 April 2016

We had a very good experience at the Metairie Courtyard. Demetrice went above and beyond duty to accommodate us after our travel agent accidentally cancelled our reservation. The hotel was clean and comfortable. We used a cab to get around but it was nice to have a room that was away from the hustle and bustle. This also gave us...

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Helpful?
Thank Sherri O
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for letting us know about your recent stay. We are glad to hear that you enjoyed our location and the proximity to food stores and shopping centers. I am also pleased to know that our team was able to help you and made you feel welcomed. I will make sure that Demetrice is recognized for all of her...

New Orleans, Louisiana
Reviewed 18 April 2016

I had an outstanding experience at the Metairie Courtyard. I was checked by Demetrice who went above and beyond to find us a room although we were early and the hotel was booked. I would certainly return. Thanks Gus

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Helpful?
Thank azzumba
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Gus, Thank you for taking time out of your day to let us know about your recent stay with us while you were in town. I am so happy that Demetrice was able to take care of you and make you feel appreciated as a guest of ours. The people we have working at the hotel is what sets us...

Chicago, Illinois
Reviewed 5 April 2016

I liked this hotel. There was ample parking (I was there early in the week, so I can't vouch for weekends) and the property seems newer. I needed an extra set of towels and received them within ten minutes of calling the front desk. The walls are super-thin, though. I heard conversations in the hallway, the phone call of the...

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Helpful?
Thank frequenttraveler806
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to let everyone know how much you enjoyed staying with us when you traveled to the area. I am so happy that we were able to make your stay an enjoyable one. That is always what we strive for when our guests are here. I will make sure the staff knows that...

Reviewed 5 April 2016 via mobile

The lady at the front desk was rude. I asked if I could have a late checkout because I was coming back from an early morning triathlon race to sleep in a little bit. Well... They slided the receipt under the door at 2am in the morning which interrupted my sleep and it was "freaky" (I shouldn't feel scared at...

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Helpful?
Thank Rod G
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard New Orleans Metairie with us. I am very sorry that your stay fell short of your, as well as our, expectations. Please rest assured that your comments have been shared with the entire team in an effort to improve our service. I again want to apologize...

Brunswick, Georgia
Reviewed 29 March 2016

I would give this place a 1 for safety and a 5 for comfort and accommodations. That falls squarely at a 3. The hotel itself was clean, and very nice. The beds were comfy, the pillows were large and fluffy. The regular staff were friendly and accommodating. The problem was that the tub was very slippery, and when I was...

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Helpful?
Thank GA-Beach-Bum-1966
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to let us know about your most recent stay. I am sorry that you had to encounter some issues while you were staying with us, as it appears you did enjoy your stay if not for those problems. I want to take this opportunity to apologize for these issues on behalf of the entire...

Atlanta, Georgia
Reviewed 27 March 2016

This place was fine -- typical chain motel, room was clean and quiet and not terribly expensive. We were a little confused on the breakfast, however. At check-in we were told breakfast began at 7 a.m. We were headed out to run a 10K so got right down there at 7:00 and it didn't look like the normal breakfast set-up...

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Helpful?
Thank swhchurch
Edison C, Manager at Courtyard New Orleans Metairie, responded to this review

While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am very sorry to learn that the quality of food you grabbed from our Bistro did not quite meet your expectations. I do want to point out that as a way to show our guests what we...

Vicksburg, Mississippi
Reviewed 10 March 2016

It was particularly windy and my glasses got knocked off when I was fumbling with luggage, Well it turns out that a screw holding my glasses lenses which happen to pop off when I was checking in. The greeter who checked me in, Crystal, spent 45 minutes helping me replace the screw, which was lost. She took apart several glasses,...

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Helpful?
Thank jonchaneagle
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking time out of your day to let us know how Crystal helped you. I will make sure that she gets the recognition that she deserves. Crystal is truly an asset to hotel and leadership team. It is great to see that she was able to make an impact during your time with us in...

Falls Church, Virginia
Reviewed 6 March 2016

The hotel is so convenient: free and easy parking, a 10 minute drive to downtown New Orleans, and very friendly staff. The hotel seems to cater to business people, which means there is access to great technology, easy flight check in on a couple of computers in the lobby, fun TVs in the bathroom mirror, fine gym and nice pool....

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Helpful?
Thank Yolande M
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

We really enjoyed reading your thoughts and cannot thank you enough for sharing such a pleasant review. We are graciously happy to hear about our guest's great experiences and hear about areas that we can improve. Most of our guests love the fact that we have free parking and not too far from the French Quarter. We hope that whether...

Winter Park, Florida
Reviewed 21 February 2016 via mobile

I am not a fan of New Orleans so this hotel was a bright spot. Hotel was clean and nice Friendly staff. Just wish courtyards had free breakfast. Gym needed wipes for equipment. They were empty. Rooms and hotel were very clean. Hotel was easy access to highway and airport. Short drive to lake area restaurants. Also very close to...

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Helpful?
Thank FloridaTourist_12
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking time out of your day to let us know how your stay was during your time in our beautiful city. I am glad to hear that you enjoyed your stay while traveling to the city. I am sorry that we cannot offer free breakfast to our guests. Please always remember that we do offer room rates...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard New Orleans Metairie

Address: 2 Galleria Blvd., Metairie, LA 70001
Region: United States > Louisiana > Metairie
Price Range: RM488 - RM989 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard New Orleans Metairie 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Courtyard New Orleans Metairie Hotel Metairie
Courtyard Metairie
Metairie Marriott
Metairie Courtyard
Hotel Style:
#4 Family Hotel in Metairie
#7 Business Hotel in Metairie
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard New Orleans Metairie staff and other travellers.
3 questions
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New York
Birmingham, Alabama

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Questions? Get answers from Courtyard New Orleans Metairie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a balcony room for a good view.”
insurancebiller2, 10 Apr 2017 | Read review
“Avoid adjoining rooms.”
TomD366, 26 Mar 2017 | Read review
“quiet and convenient”
LisaJ787, 13 Feb 2017 | Read review
“Get the mini suite, We liked the sofa and room decor.”
Steambotwilly, 2 Dec 2016 | Read review
“If one or more smoke I would request a room with a balcony...My husband had to go down and outside to smoke..”
garathcindyh, 12 Nov 2016 | Read review
5 of 5
Courtyard
US$89* /night
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Expedia.comUS$89
Booking.comUS$89
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Prices are for 1 room, 2 adults
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