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As a Platinum Elite member I stay at many Marriott Hotel’s so I experience a lot. At the this particular hotel, I would like to recognize Orie. He is outstanding at his job and is very professional. He ALWAYS goes out of his way to...More
Response from John P, General Manager at Courtyard Monroe AirportResponded 13 December 2016
Thank you so much for the great comments. I printed your review and posted it for our team to see. Orie is a great team member and I know he will appreciate your kind words. Thank you for your business !
After a fiasco at another area hotel... The desk clerk checked us in with a welcoming smile and a promise to make our stay comfortable.
Room was nice and cool. Beds amazingly comfy.
So pleased except for the flat affect female worker at the coffee...More
Response from John P, General Manager at Courtyard Monroe AirportResponded 2 December 2016
Thank you for your review, I appreciate you letting me know about our performance. Thank you so much for your business!
The good news is, they have a nice coffee bar, staff was pleasant, there's an Applebee's right there if that's your thing, and it's at the mall if you need to get some stuff. The sheet/comforter hybrid is an interesting concept.
The bad news is,...More
1 Thank Arel11
Response from John P, General Manager at Courtyard Monroe AirportResponded 7 October 2016
Thank you for letting us know how we are doing. We appreciate your feedback, and thank you for your business !
Great service. The lobby has been remodeled and very nice. However, my room had a musty smell and the pad on the bed seemed to be an afterthought and actually made it uncomfortable. With the limited selection in the city, this still is probably one...More
Thank david s
Response from John P, General Manager at Courtyard Monroe AirportResponded 26 September 2016
Thank you for taking the time to let us know how we are doing, we love hearing from our guests . Thank you for your business !
So glad I have waited two months to write this review. My complaints were not handled efficiently or satisfactorily by Marriott.
The check-in was bungled by the inexperienced clerk, who voided our friends credit card. As a surprise he had paid for our room for...More
1 Thank A TripAdvisor Member
Response from John P, General Manager at Courtyard Monroe AirportResponded 9 September 2016
Thank you for taking the time to write a review letting us know of our shortcomings, I have shared your feedback with my team as a training guide. Thank you for your business.
US$123 - US$180 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
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Smoking rooms available ,
Number of rooms
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Also Known As
Courtyard By Marriott Monroe Airport Hotel Monroe ,