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We stopped overnight on our way across the country. We arrived around 7 pm and checked in quickly. Our room was ready and had all of the special amenities I had requested online. The staff was very friendly and helpful. The room was a queen...More
For the price, this place is a dump. The carpet is torn, the ceiling is stained from where it was leaking, the phones in our room didn't work, the bathroom sink was clogged, the tub drain was broken, the tv remote was missing and the...More
Response from Trey L, General Manager at Residence Inn MonroeResponded 3 weeks ago
When you have a moment, could you email me or call me so I can get a little more info about your stay. I would like to address your concerns but I need to know when you were here and the room number...More
We stayed here because my son had a baseball tournament at ULM and Louisiana Tech. This hotel was a great choice for our family because of all the on grounds amenities. There is a small basketball court where my boys spent lots of time playing....More
Wish I could remember all names of staff members whom I encountered here - they have all been consistently friendly and helpful. We try to stay here whenever we work in Monroe, the rooms are clean well appointed kitchenette suites. They offer frequent evening mixers...More
I was left with some "gifts" upon my return to my room after a work day...
Black painted fake nail on the floor.
Under serviced room...debris on the floor, a hair that's not mine, in my bed, sink was not cleaned, nor was the tub....More
Thank DM M
Response from Trey L, General Manager at Residence Inn MonroeResponded 23 March 2017
Thank you for your feedback. I have shared your comments with my staff and will continue to focus on the concerns you have brought to our attention.
Trey Leoty GM
US$136 - US$239 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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