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All reviewsrailroad tracksthe sofa bedfeel like familybent over backwards to makerental carchecked in quicklyspacious roomsnext morningextended stayoatmealrestaurants and shoppingevery staff membernight stayother gueststhe hotel is cleanroad tripstaff was very friendly and helpful
Booked a one night stay through a third party. Didn't get the option of choosing two beds. Had never stayed in a Residence Inn. They are one bedroom suites. They upgraded us to two rooms so we could have two beds. Very appreciative of their...More
This is a very typical Residence Inn, the breakfast was good, and the rooms were spacious and clean. There is nothing amazing about the hotel, but this is more of a family location with a pool, not a downtown or resort location. It was an...More
This is a nice property with clean, well appointed rooms. I had a one bedroom suite and it had plenty of space. It also had a full size refrigerator. There are different buildings and you must have a room key in order to enter the...More
Surely the Residence Inn license calls for some level of modernization through the years as owners and investors reap profits. This hotel has worn out furniture, carpet and facilities. They did have a new lobby...but, no one sleeps or showers in the lobby. The lobby...More
Response from Trey L, General Manager at Residence Inn MonroeResponded 5 August 2016
Thank you for letting us know about your stay. The insight you have provided will help us focus our efforts to some areas we may be overlooking. Some of the issues you brought up have been addressed or will be addressed very soon. I am...More
We recently stayed at this hotel and the management seems committed to making guest visits very positive.
We especially noticed this in quick responses to requests for fresh coffee, help carrying things to the room, and an additional roll-away bed. I am not familiar with...More
Thank J S
Response from Trey L, General Manager at Residence Inn MonroeResponded 28 July 2016
Thank you for the positive feedback. My staff and I appreciate that you took the time to let us know what we are doing right.