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Mercure Bolton Georgian House Hotel

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Mercure Bolton Georgian House Hotel
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582 Reviews from our TripAdvisor Community

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Showing 571: English reviews
Reviewed 26 December 2015

Visited Mercure on Christmas day, and wasn't what I expected for the price. On first impressions the room looked very smart. Although the room was visually pleasing, the table was cluttered with all the coffee cups, mince pies, and things that should have been brought out at the end of the meal. Leaving no room for the vegetables to be...

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Helpful?
Thank Samantha_K_1992
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review

Dear Samantha, Thank you for taking the time to review Christmas Day at the Mercure Bolton Georgian House Hotel, but I was very disappointed to hear that your experience did not meet your expectations more so on the food element as this is something we are normally very good at. Please allow us again to express our sincerest apologies. Once...

Enkoping, Sweden
Reviewed 23 December 2015

Booked 7 days for a single from my phone as I was in a place with no internet connection and have now found out that I could have had a double for 2 people for over £100 less and have had an evening meal included. Hotels explanation "You didn't book on the net" Stayed here several times before will not...

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Helpful?
Thank sturob47
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review

Dear Sturob47 Many thanks for taking the time to review us on Tripadvisor Over time it is becoming more widely known that when booking hotel rooms you are always going to get the best rates when booking directly with a hotel or on its company web site rather than a third party. Always look for the mercure.com in the web...

Northallerton, United Kingdom
Reviewed 22 December 2015 via mobile

Have just returned from a two day travel club mystery with Gardiners N M C Coach Holidays. The hospitality shown both on the coach and at the hotel was first class. The excursion stops on both days was superb. The hotel was first class, evening dinner (Christmas dinner) was excellent, reception, staff, rooms, brilliant. Hats off to Adrian and his...

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1Thank Gordon R
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review

Dear Gordon Thank you for taking the time to review us on Tripadvisor It is always a pleasure to receive feedback and I will share your nice comments with the team. Once again many thanks for the review and we do hope to welcome you back in the not too distant future. Yours Eric Spencer-Smith General Manager

Hartlepool, United Kingdom
Reviewed 13 December 2015 via mobile

Stayed on a Saturday night just before Christmas. The hotel was booked for us by a third party. The cost was £150 and whilst one can understand market forces, the quality of accommodation did not reflect the high price. As a regular hotel user around the country, I was surprised at the high tariff given the location. The staff were...

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Helpful?
Thank John D
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review

Dear John Thank you for taking the time to review us on Tripadvisor It is always a pleasure to receive feedback and I will share your nice comments with the team. You are correct when you say "one can understand market forces" as bedrooms across the whole area were at a premium during the time of your booking, we do...

Blackpool
Reviewed 6 December 2015

Just returned from a one night stay as part of a tour group. Can't really fault this hotel ,comfortable clean room,very good evening meal and choice of menu and good breakfast. And most of all very good hotel staff.

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Helpful?
Thank Darren S
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review

Dear Darren Thank you for taking the time to review us on Tripadvisor It is always a pleasure to receive feedback and I will share your comments with the chef and the team. Once again many thanks for the review and we do hope to welcome you back. Yours Eric Spencer-Smith General Manager

Northampton, United Kingdom
Reviewed 28 November 2015 via mobile

Stayed for two nights, rooms very comfortable, beds nice and spacious for doubles. Bathroom a little dated with shower over bath, lots of wasted room in bathroom that would suit walkin shower. Food is very good with great choice. Beer very expensive, even staff said that's the biggest complaint from everyone who stays. But will stay again soon.

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Helpful?
Thank Glenn197
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review

Dear Glenn Thank you for taking the time to review us on Tripadvisor It is always a pleasure to receive feedback and I will share your comments with the chef and the team. I did note your comments on our bar pricing and I will pass that back to the food and beverage director who sets this for the company....

Ipswich, United Kingdom
Reviewed 23 November 2015

The Hotel was mostly fine but was not so good on small items. the resturant needs to be beter organised. It is pointless gettng guests to complete a menu without subsequently being able to dentfy them and seven pece of aple with a couple of other fruits does not make a fruit salad also a wider selection on he menu...

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Helpful?
Thank KenF1946
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review

Dear Ken Thank you for taking the time to review us on Tripadvisor It is always a pleasure to receive feedback and I will share your comments with the chef and the team. Once again many thanks for the review and we do hope to welcome you back. Yours Eric Spencer-Smith General Manager

Reviewed 18 November 2015 via mobile

Attended a friends wedding here last weekend and had a fabulous time. The staff were fantastic at looking after all the guests and were made to feel like no request was too big or too small - the lady who seemed to be running things was really on the ball!! Bar prices were a tad pricey but similar to that...

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Helpful?
Thank Gary B
gm_mercureboltonwest, Manager at Mercure Bolton Georgian House Hotel, responded to this review

Dear Gary B Thank you for taking the time to review us on Tripadvisor It is always a pleasure to receive nice feedback and I will share your nice comments with the team. Once again many thanks for the nice review and we do hope to welcome you back soon. Yours Eric Spencer-Smith General Manager

Leicester, England, United Kingdom
Reviewed 14 November 2015 via mobile

I stayed for a night on business and the hotel was just the job. The room was comfortable, well appointed and clean. The staff were friendly and the car park was a good size (too many hotels have car parks that are too small and are full if you arrive too late!)

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Helpful?
Thank Pete M
gm_mercureboltonwest, Manager at Mercure Bolton Georgian House Hotel, responded to this review

Dear Pete M Thank you for taking the time to review us on TripAdvisor It is always a pleasure to recieve positive feedback and I will share your comments with the team Once again many thanks for the review and we look forward to welcoming you back. Yours Eric Spencer-Smith General Manager

Leven, United Kingdom
Reviewed 12 November 2015

Stayed here during business trip. Room only. No advice given from staff on anything other than directions to room. No offer of adding breakfast option during stay. Basic room, although very clean and warm. Scolding shower which you have to muck about with to get steady control. Wardrobe doors un-closeable, drawers a struggle to open and wifi is poor.

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Helpful?
Thank Tiamo1988
gm_mercureboltonwest, Manager at Mercure Bolton Georgian House Hotel, responded to this review

Dear Tiamo 1988 Thank you for taking the time to review us on Tripadvisor as we embody all feedback with a view it aids us to constantly move forward. I was very disappointed to read you recieved a poor level of service, as your experience is not usual for us and I know the team will be disappointed to read...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Former Georgian Country House with spa & leisure facilities, set in a beautiful part of Lancashire; gateway to the Lake District. ... more   less 

Additional Information about Mercure Bolton Georgian House Hotel

Address: Manchester Road, Blackrod, Bolton BL6 5RU, England (Formerly Mercure Bolton West Hotel)
Region: United Kingdom > England > Greater Manchester > Bolton > Blackrod
Price Range: RM276 - RM412 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Bolton Georgian House Hotel 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Ramada Bolton
Oldham Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Bolton Georgian House Hotel staff and other travellers.
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Questions? Get answers from Mercure Bolton Georgian House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is ok. The ones on the top floor may be a little bit cosier.”
WolfJosef, 13 Apr 2017 | Read review
“We had quiet room overlooking parking near entrance, other guests said noisy overlooking road.”
NicolaABaxter, 2 Mar 2017 | Read review
“Maybe ask whether there are rooms with a new shower!”
Relaxationseeker_10, 26 Jan 2017 | Read review
“The first floor x”
F6828MLkated, 29 Nov 2016 | Read review
“All are fine”
david_littlewood1, 12 Oct 2016 | Read review
5 of 5