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Beacon Resort

PT 4049, Mukim Sungai Gumut Kampung Gumut Tambahan, Kerling 44100 Malaysia
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Room & Suite (19)

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About

#1 of 1 resort in Kerling
Location
Service
Value
Beacon Resort is the right place for you to learn more about healthy eating and take care of your health. We emphasize on the ineffable joy of family gatherings and the fun of togetherness, be it improving parent-child relationships or strengthening extended family ties. We hope that families get together and spend real quality time with each other, leaving you with unforgettable memories following your stay.
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Property amenities
Free private parking nearby
Lazy river
Sauna
Coffee shop
Archery
Badminton
Children's playground
Indoor play area for children
Car park
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Outdoor dining area
Wine / champagne
Vending machine
Hiking
Darts
Karaoke
Board games / puzzles
Highchairs available
Conference facilities
Meeting rooms
Spa
Hand massage
Hot spring bath
Massage
24-hour security
Mosquito net
Picnic area
Shared bathroom
Umbrella
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Room features
Blackout curtains
Air conditioning
Housekeeping
Seating area
Bottled water
Refrigerator
Electric kettle
Walk-in shower
Iron
Private bathrooms
Bath / shower
Hair dryer
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Room types
Mountain view
Landmark view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Chinese, Malay

Location

PT 4049, Mukim Sungai Gumut Kampung Gumut Tambahan, Kerling 44100 Malaysia
Beacon Resort
19Reviews4Q+A10Room tips
Traveller rating
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yancheelaw wrote a review Dec 2023
Kuala Lumpur, Malaysia44 contributions33 helpful votes
+1
A great sanctuary not too far ie an hour plus from busy city of Kuala Lumpur. Hidden gem with good development by the operator. One can experience the staying in a jungle experience, enjoying real SPA river/ stream with cold water, underground hot spring, juggle tracking, ... and other activities. We rented 2 units of its 4 beds unit, and wnjoyed the good view, good amenities, and cozy rooms. All meals are covered within the package. It can be different experince depending on individual, but I had enjoyed mybstay very much. Wish to be back again someday. Adios ...
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: Check in time is 3pm, but try to arrive early, say 1pm post lunch, so that you can check in and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ania wrote a review Dec 2023
Petaling Jaya, Malaysia1 contribution
The first impression i received from this resort was a bad one. I had contacted the resort to enquire about a day trip with my family. I had asked for someone to call me back, but no one had the decency to do so. Worse, the staff i was communicating with on whats app refused to reveal his or her name when i asked by whats app. I found this rather perplexing. There was also much confusion as to the payment terms. Earlier, a kind soft spoken lady called Joya had informed me that we need not make any payment until we arrived at the resort as it was a day trip and hence no room bookings required. However, the later staff who refused to reveal his or her name insisted i had to pay in full! I explained that we were merely making a day trip with no hotel overnight stay and I also asked her to explain why the hotel was inconsistent with their policy as the earlier staff had told me that we could pay on the day of arrival as it was only a day trip. I even suggested that i could place a deposit but the staff's reply was that they do not collect deposits for a day trip. She then informed me that there was still availability for a day trip and told me to walk in. This response was again absurd as to reach this resort, one has to travel quite a distance on a bumpy potholed road! The staff's reply was that the earlier staff did not know the SOP and policy of the hotel. I found this explanation rather absurd. Judging by the unprofessionalism of how this resort had handled my intended stay, i decided to give this place a miss. I did not see any hospitality and spared my family an unpleasant trip and opted for another resort instead.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Eng Whye N wrote a review Dec 2023
2 contributions
Beacon Resort near to Ulu Yam set within a tropical jungle, complete with clean hot springs pools , beautiful river with gentle rapids flowing within the resort and a east to moderate jungle trail is definitely worth more than a 2 Star rating . The food is excellent, wholesome without any hint of Ajinomoto , much like home cooked tasty food Customer service is first class . Went all way out to help my wheel chair bound 90years old mother which made her holiday so memorable for her . Owner was seen serving her guest with her staff at breakfast when we were there .
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Take a slow drive along the 4 km gravel road leading to the resort and you will not feel the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Adventure11126176592 wrote a review Oct 2023
1 contribution
Had an amazing weekend with them as I stayed in their jasmine A! We get to experience their natural hot spring, hydrogen spa, and also get to chill by the river. • This close to nature experience was definitely something much needed to relax my mind and body. • If you’re looking for somewhere to relax your mind and soul ( that is close to the nature but 100 percent clean) this is the place to be!
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Beacon Resort, Owner at Beacon Resort
Responded 18 Oct 2023
Hi dear, thank you for taking the time to leave us your valuable review! 🌟 We greatly appreciate your kind feedback and comments. ❤️❤️🙌 We look forward to welcoming you again in the future! 🌈
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eliza D wrote a review Oct 2023
2 contributions
Overly rated and priced resort with skeleton facilities. Hot spring was the only charm. The road leading to the resort is laterite with potholes. Rainy season, the potholes are filled with muddy water. The stretch from main riad is 4 km. The massage treatment were damn expensive despite 50% discount ie 1.5 hours massage is almost RM 300. Unfriendly resort staff who do not smile nor greet guests at all. The only smiling and courteous staff was the check-in personnel. We stayed at the peppermint and overall was average. There was an electric kettle and a pair of tea cups and saucers. No coffee nor tea bags and sugar at all. What is the point for having such an incomplete beverage facilities. Food was lousy and basic with no hot drinks during dinner. One kind soul by the name Joyah made a pot of coffee for us. Dessert was fruits only and nowhere seen organic meal as claimed. Breakfast was a big dissappointment, just like dinner. Salty fried mee, pre-plated cut fruits, hard and soft boiled eggs, white bread served with planta & kaya and hot drinks. Those who keen, think thrice and do not be fooled!!!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Tips for future travellers not to be FOOLED
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Response from Beacon Resort, Owner at Beacon Resort
Responded 18 Oct 2023
Hi dear, I hope this message finds you well, and I would like to express my sincere appreciation for bringing your recent concerns to my attention. We’re committed in ensuring our guests have a remarkable and comfortable stay is of utmost importance, and I want to personally address each of the points you raised. Access Road: I understand the challenges you faced with the access road to the resort, especially during the rainy season. While the road is not on our land, we have been diligently working to flatten it with stones and sands to improve its condition. Your feedback motivates us to explore further solutions to enhance accessibility and minimize any inconvenience.
 Staff Friendliness: I am disheartened to hear that our staff did not meet your expectations in terms of friendliness. Please accept my apologies for any lapses in service. We are committed to providing exceptional hospitality, and I assure you that additional customer service training will be implemented promptly to address this issue and ensure our team members always greet guests with a warm and welcoming demeanor.
 Ozmosis Spa: Thank you for clarifying the nature of our spa services. We appreciate your understanding that at Ozmosis Spa, we specialize in aroma therapy with organic aroma oils. Your feedback encourages us to continue delivering unique and high-quality spa experiences.
 In-Room Amenities: I regret any inconvenience caused by the absence of coffee and tea sachet packs in your room. We are currently reviewing our amenities with the management to ensure that our guests have the comforts they need readily available.
 Meal Variety: Your observation about the limited variety of meals is duly noted. We are committed to consistently improving our culinary offerings, ensuring a wider selection and enhanced deliciousness. Your feedback serves as a valuable guide in this ongoing effort.
 Your satisfaction is of utmost importance to us, and we appreciate your openness in sharing your thoughts. Please allow us the opportunity to make amends and demonstrate our commitment to providing a superior experience. Thank you for choosing Beacon Resort, Kalumpang. We look forward to the opportunity to welcome you back for a truly exceptional stay. Warm regards, The Management, Beacon Resort, Kalumpang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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spidergirl_KL wrote a review Oct 2023
Petaling Jaya, Malaysia114 contributions32 helpful votes
After reading so many good reviews of this place, decided to stay with a few friends. Some spots are Instagram-able or tiktok worthwhile. Other than hot spring n river, basically nothing much to do there. Unless you opt for paid massages. We were unlucky as it rained the evening and next day during our 1 night stay. Room with kettle but no tea/coffee provided. You can't buy snacks other than cup noodles maggi n chips from the counter. Food was not good. Such a waste as they claimed its organic. Tea time was fried beehoon with a bit of vegetables n chicken nuggets. 'Tong sui' green mung beans n tea n coffee. Dinner was just at bad... bland n tasteless. Breakfast was soggy yellow noodles, porridge, plated fruits, white bread, tea n coffee. After seeing the breakfast served and previous meals, we didn't have much hope for a good lunch n decided to checkout immediately after breakfast.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Bring your own tea/coffee n snacks especially if you are travelling with children or need...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Beacon Resort, Owner at Beacon Resort
Responded 18 Oct 2023
Hi dear, I trust this message finds you well, and I appreciate the time you took to share your recent experience at Beacon Resort. Your feedback is invaluable to us, and I want to extend my sincere apologies for any inconveniences you encountered during your stay. Firstly, I want to express my regret that your visit coincided with inclement weather. While we strive to make every guest's stay enjoyable regardless of external factors, unfortunately, the weather is beyond our control. I hope it did not significantly impact your overall experience. Now, turning to your specific concerns: *In-Room Amenities:* I want to personally apologize for the absence of coffee and tea sachet packs in your room. Your comfort is our priority, and we are actively reviewing our amenities with the management to ensure that our guests find the comforts they expect readily available. Your feedback is instrumental in helping us refine and enhance our in-room offerings. *Meal Variety:* Thank you for bringing to our attention the limited variety of meals during your stay. We are dedicated to consistently improving our culinary offerings, and your observations are crucial in guiding our efforts. Our culinary team is actively working to broaden the selection and enhance the deliciousness of our meals, providing a more satisfying dining experience for our guests. Your feedback is a valuable tool for us to continuously refine our services, and I want to assure you that we take your comments seriously. If there's anything specific you would like to share or discuss further, please feel free to reach out. Once again, I appreciate your feedback, and we look forward to the chance to demonstrate the improvements we are making. Warm regards, The Management Beacon Resort, Kalumpang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sunbeam wrote a review Oct 2023
Kuala Lumpur, Malaysia10 contributions2 helpful votes
We spent the weekend at Beacon Resort. We arrived late for the check-in as our journey there was met with the torrential rain. Our check-in was around 7:30pm. The resort’s staff made 2 phone calls to us before that time, and that was highly appreciated. We soon realised that our booking had a mistake, but the problem was quickly resolved via some communications with the booking personnel, and we were able to check-in 🙏. Unfortunately, on this getaway weekend of ours, the resort was very busy—-the crowds there were boisterous and highly energetic. Meal times were met with noisy and not-very-gracious diners. At the thermal springs, the scene was the same— loud laughters, loud chatters, inappropriately dressed guests (not wearing the prescribed attire at the thermal springs although the signages and rules were displayed), was a devastating turn-off. 🥺 Hence, We did not manage to experience the thermal springs. ### This atmosphere did not meet our expectation of a relaxing and serene weekend. Perhaps we will have the privilege to visit this beautiful resort again some day, when the “busy-ness” calms.### *Otherwise, please congratulate the Management on the helpful staff, clean & tidy environment, and the aesthetically superior Resort.*
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Date of stay: October 2023Trip type: Travelled with friends
Room Tip: Ask if there are “organised groups” visiting during your planned trips. Unless you “tolerate...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kenkeh wrote a review Sept 2023
Subang Jaya, Malaysia2876 contributions998 helpful votes
+1
Invited by God sister , she booked 2 tatami rooms (wild bamboo ) thanks so much to sweet Joya (Staff) who organized our check in , brought us touring the resort in the electric buggy , helpful lady , we had a wonderful time staying 2 days 1 night here , I enjoyed the healthy buffet tea ,mookata dinner , buffet breakfast and buffet lunch here . We had a great time feeding the fish at pond (fish feed rm5 can be bought from dining area ) staff was friendly here , surrounding nature at its best with hot spring pool , river side walk , fish pond , a spa for massage
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Happiness44693436823 wrote a review Jul 2023
1 contribution
Overall is very relax retreat 2 days 1 nights that we enjoyed the hiking in the forest n hot spring and the Ozmosis Spa n the organic healthy meal and the people who served us are very friendly n helpful.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Odyssey12564408585 wrote a review Jun 2023
1 contribution
Accommodation was clean and nice. The cafeteria operator was very helpful and accommodating. I enjoyed the hydrogen therapy and massage. We got to enjoy durians too! Will recommend my friends to come.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Tastier food!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LOCATION
MalaysiaSelangorKerling
NUMBER OF ROOMS
53
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BEACON RESORT: UPDATED 2023 Reviews and 107 Photos (Kerling) - Tripadvisor

Frequently Asked Questions about Beacon Resort
Which popular attractions are close to Beacon Resort?
Nearby attractions include Kolam Air Panas Kerling (3.6 km).
What are some of the property amenities at Beacon Resort?
Some of the more popular amenities offered include a spa, breakfast buffet, and meeting rooms.
Which room amenities are available at Beacon Resort?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at Beacon Resort?
Guests can enjoy breakfast, a free welcome drink, and an outdoor dining area during their stay.
Is parking available at Beacon Resort?
Yes, free private parking nearby and a parking garage are available to guests.
Are there opportunities to exercise at Beacon Resort?
Yes, guests have access to a sauna during their stay.
Does Beacon Resort offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Beacon Resort?
The staff speaks multiple languages, including English, Chinese, and Malay.