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Sam's Town Hotel & Casino, Shreveport

928 reviews
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Traveller (186)
Room & Suite (54)
Dining (10)
Overview
  • Excellent34%
  • Very good31%
  • Average19%
  • Poor10%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Sam's Town Hotel & Casino, Shreveport
Special Offer: Book Direct For Low Rates
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (928)Write a Review
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301
291
176
97
58
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All reviewsseparate vanitygreat view of the riverred riveracross the riverslot machinesroom servicegreat roomroom was largevalet parkingnon smokingnice staybed was very comfortablecasinojoesdeligamblingwilliam
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1 - 5 of 923 reviews
Reviewed yesterday via mobile

Upon checkin my room smelled musty and had dirty upholstery and dust bunnies in the tub. Phones don't work properly tried to get room service & no answer. Left room service card outside and it was never picked up. Called and was spoken to quite...More

Thank MWAinBTR
Hotel's Favourite
Reviewed 13 November 2017 via mobile

Stayed 2 nights at Sams Town on a business trip from Texarkana. This was my first time staying at this particular hotel casino. I was very impressed with how nice our room was. I would recommend this hotel to everyone. I’m definitely going to stay...More

Thank KSLENEWS33
Reviewed 6 days ago

My husband and I have stayed here probably close to 20 times over the years and we just got back from a 3 night stay. The people have always been friendly and helpful with any request or needs you might have. Through the years there...More

Thank Vikki R
Response from Sarah S, Boyd Customer Service at Sam's Town Hotel & Casino, ShreveportResponded yesterday

Thank you for the great feedback Vikki. I will certainly pass your comments regarding the Bloody Mary's on to our Beverage Department. Hurry back!

Reviewed 1 week ago

This hotel was nice to stay in. But please do not be fooled. I had a great time until my spouse and i woke up the next day covered in Bumps. Went to the doctor and was informed we had been bitten by Bed Bugs....More

2  Thank jaybrown2505
Response from Sarah S, Boyd Customer Service at Sam's Town Hotel & Casino, ShreveportResponded yesterday

Thank you for reaching out. Rest assured that we do not take this type of issue lightly, and that we have aggressive and comprehensive measures in place for dealing with these types of reports. We will follow up with our team about your experience to...More

Reviewed 1 week ago via mobile

Just stopped in on my way traveling to Florida and I was very impressed with the layout of the casino, the shops and places to eat. The only downside I saw is that the cleanliness in the casino area looked to be a little off....More

Thank ROwens26
Response from Sarah S, Manager at Sam's Town Hotel & Casino, ShreveportResponded 1 week ago

Thank you for your feedback. I will ensure that our Marine Operations department reviews your feedback and responds to any issues accordingly. We hope to see you again soon.

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Outdoor pool
Details
Price range
US$71 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Shreveport
#9 Romantic Hotel in Shreveport
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$71 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Shreveport
#9 Romantic Hotel in Shreveport
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (186)
Room & Suite (54)
Dining (10)
Pool & Beach (5)
Questions & Answers
Ask a question
Julia F
23 January 2018|
Answer
Response from Amanda H | Reviewed this property |
I don’t think they do. The El Dorado next I remember seeing pets there
0
Votes
SantaC4
6 July 2017|
AnswerShow all 8 answers
Response from texastraveler072572 | Reviewed this property |
There is a sci port within walking distance on the riverfront. They would definitely enjoy that.
0
Votes
TexanVixen
13 March 2017|
Answer
Response from TexanVixen |
*if
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123456
Room Tips
"We like the Riverview, but the city view at night is pretty also."
Read review
"Magolia Suite is worth the upgrade cost if your traveling with more then 2 people"
Read review
"Go high and face the river."
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"Our luxury King room on the seventh floor was awesome with a great view."
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