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Residence Inn Shreveport Airport

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Residence Inn Shreveport Airport
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108 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Tulsa, OK
Reviewed 15 July 2015 via mobile

We stayed here recently for our daughter's surgery at Shriner's Hospital. She had pre-op at 1 pm and we wanted to drop our other children, including our adult son, off so that the doctor visit would be simpler. When we got to the hotel it was long before check-in time but Keisha at the front desk was incredibly accommodating. She...

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Helpful?
Thank LovesHawaii
Stephanie P, General Manager at Residence Inn Shreveport Airport, responded to this review

LovesHawaii, Thank you for your wonderful review. We are glad you enjoyed your stay and we were able to accommodate your early check in. I know Keisha will be happy to hear your thoughts on her service. We hope everything went well with your daughters surgery, and hope you don't have to visit the area again for that reason, but...

Cleveland, Ohio
Reviewed 11 July 2015

Staff very helpful. The hotel room was very comfortable. Staff was knowledgeable about grocery markets nearby for our last minute needs. Managers reception made us feel welcome. Some construction going on across the street but it did not interfere with our ability to get a good nights rest.

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Thank 229pamelab
Stephanie P, General Manager at Residence Inn Shreveport Airport, responded to this review

229pamelab, Thank you for your kind review of the Residence Inn Shreveport. We strive every day to make our guest feel comfortable and welcome. We hope we have an opportunity to serve you next time you are in Shreveport.

Reviewed 10 July 2015

We stayed two nights at the Residence Inn near Shreveport Airport. We were in town for a family visit. The facility is pretty nice. Our suite had one bedroom, a living room and a small kitchenette. It was more than enough for our purposes. The bag of popcorn they provided was used as soon as we got there. Everything was...

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Helpful?
Thank Jpmcdonough
Stephanie P, General Manager at Residence Inn Shreveport Airport, responded to this review

Jpmcdonough, Thank your review of the Residence Inn Shreveport. We are happy you enjoyed your stay. Residence Inn is working on updating our breakfast options in 2016, which we hope will give more a variety for all of our guests. We hope you choose to stay with us during your next visit to Shreveport.

Saint Augustine Beach, Florida
Reviewed 16 June 2015

Very accommodating staff. I thought I lost my iPad and the staff went out of their way to help. I found it, fortunately. But the idea that they were truly concerned meant so much. Our two bedroom suite was comfortable and perfect for four people. We are happy👌🏿

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Thank 77suz10
Stephanie P, General Manager at Residence Inn Shreveport Airport, responded to this review

77suz10, Thank you for your kind review. We take any missing item very seriously and are happy you didn't truly lose your iPad. We look forward to seeing you during your next visit to Shreveport.

Saint Augustine, Florida
Reviewed 14 June 2015

I stayed at this Residence Inn for three nights and was wonderfully taken care of. The staff was so friendly and went out of their way to take care of my needs (including a clogged toilet when I first arrived). The evening socials and breakfast meals were great both the food and the company.

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Thank Chris C
Stephanie P, General Manager at Residence Inn Shreveport Airport, responded to this review

Chris C, Thank you for your kind review. We strive everyday to ensure our guests have a comfortable and memorable experience. We look forward to seeing you during your next visit to Shreveport.

tucson
Reviewed 5 June 2015

There was a mix up with my reservation, probably not Marriott's fault, so I ended up in a 2 bedroom suite. It was pretty standard Res Inn but a few things were badly in need of replacement. The main one was the couch in the common area, it was something college students would have gotten rid of, photos to follow....

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Thank michael n
Stephanie P, General Manager at Residence Inn Shreveport Airport, responded to this review

Michael N. Thank you for taking the time to fill out a review on trip advisor. We pride ourselves in making our guest stays as memorable as possible. Unfortunately, we fell a little short on your stay. Our Gold and Platinum members do receive free premium internet. There was a glitch in the system that caused it to be charged...

Bryan, Texas
Reviewed 4 June 2015

i was quite pleasantly surprised with the cleanliness of this hotel, being that it is a Marriotts rewards level one (which is how I paid for it) they have a nice, clean outdoor pool and it's only minutes from the city. The rooms are nicely decorated. And the people at the front desk made the whole package an enjoyable experience....

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Thank Suszanne M
Stephanie P, General Manager at Residence Inn Shreveport Airport, responded to this review

Suszanne M: Thank you for taking the time to complete a review on Trip Advisor. I am so happy to hear you enjoyed your stay. We want every guest to feel special whether or not they are using points. You earned your points so you are paying for your stay. Marriott determines how many points they will charge for a...

Reviewed 29 May 2015 via mobile

Stayed 3 weeks on business. I had a generally good stay. This place is usually quiet and room is pretty comfortable. The refrig ice maker did not work-a small but needless inconvenience. Housekeeping did not replace soap/shampoo frequently. They have replaced the evening meal with a "social hour" with weird snacks like s'mores and waffles. I was disappointed with this...

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Thank A6908YZwilliamd
Stephanie P, General Manager at Residence Inn Shreveport Airport, responded to this review

A6908YZwilliamd: Thank you for taking the time to post a review on Trip Advisor. We review all comments and ensure the ones that can make the changes are aware. Residence Inn as a brand has changed our social our to a Residence Inn Mix. There are 2 nights a month that are dessert night, this quarter is S'mores and Waffle...

Los Angeles, California
Reviewed 27 May 2015 via mobile

Very nice room. The staff was very helpful and nice especially front desk clerk Shaun gave good recommendation on where the best southern food restaurant was located I felt so at home. The beds were very comfortable. The room smells very fresh and clean. Great tasting coffee for the coffee maker in the room.

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Thank Marilyn E
Stephanie P, General Manager at Residence Inn Shreveport Airport, responded to this review

Marilyn E, Thank you for taking the time to review the Residence Inn by Marriott in Shreveport Louisiana. We love getting good comment on our staff. We will make sure Shon is aware of the comment and it will be added to her personal file. If there is anything else we can assist you with in the future please do...

Valparaiso, Indiana
Reviewed 26 May 2015

I had a decent stay, food was good a nice facility. Although I did experience theft from my room. The Manager has failed to attempt to contact me once! Police report is filed and I am still waiting. This was a chain that has increased a value that I had for 15 years, it seems very weird that they are...

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Helpful?
Thank Anthony O
Stephanie P, General Manager at Residence Inn Shreveport Airport, responded to this review

Anthony O, Thank you for taking the time to write a review. We take any report of theft very seriously, unfortunately it does take time to full investigate the complaint. I apologize if the communication wasn't as good as you would have liked. I have attempted to call you regarding the issue. However, if you would like to speak further...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Shreveport Airport

Address: 4910 West Monkhouse Drive, Shreveport, LA 71109
Region: United States > Louisiana > Shreveport
Price Range: RM454 - RM561 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Shreveport Airport 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Shreveport Airport Hotel Shreveport
Shreveport Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Shreveport Airport staff and other travellers.
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Questions? Get answers from Residence Inn Shreveport Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are suites, so not any bad rooms at Residence Inn”
 of 5 bubbles Leeayn, 11 Jul 2016 | Read review
“Even numbered rooms overlook the pool area.”
 of 5 bubbles mallafri, 15 Apr 2016 | Read review
“Water Pressure Was a Little Low on Third Floor - Lower-Floor Rooms May Be Better”
 of 5 bubbles 299PaulK, 17 Aug 2015 | Read review
“Ask for a corner suite if there are any available. We got the room right next to a corner and were still satisfied.”
 of 5 bubbles 229pamelab, 10 Jul 2015 | Read review
“We were on first floor....very quiet”
 of 5 bubbles 77suz10, 15 Jun 2015 | Read review
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