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Holiday Inn Express Hotel & Suites Shreveport West

HIExpress.comUS$85*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$85*
US$85*
US$85*
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Holiday Inn Express Hotel & Suites Shreveport West
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122 Reviews from our TripAdvisor Community

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Showing 122: English reviews
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A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

Bad experience, they put me on the 4 the floor. A big mess from being remodeled. Had a awful smell on the whole floor and in the room. Pics are from outside elevator in hall. Would not stay here again.

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Helpful?
Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Hi Valued Guest, Thanks for leaving feedback about your recent overnight at the Holiday Inn Express Shreveport - West, LA. It's disconcerting to learn that your stay was a dismay on several aspects especially in terms of the hotel's overall upkeep. I appreciate you sharing your thoughts and the photos and be assured that this will be communicated to the...

HOTEL’S FAVOURITE REVIEW
Reviewed 1 April 2017 via mobile

I've stayed here on many occasions for multiple reasons. Anytime you're in Shreveport, if you're not staying at a casino, STAY HERE. In all honesty, rooms here are typically better than a $200 + a night stay at a casino. Situated just a couple miles from the river, getting to main attractions here is really easy. Always clean, staff (especially...

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Helpful?
Thank Jeremy T
About Hotel's Favourite Review
Mississippi, United States
Reviewed 2 weeks ago

This was, at one time, the only hotel at which I would stay when in Shreveport. However, after this last visit, I will stay elsewhere. After a late, 1AM, arrival on Monday morning, I was issued a room, 420. Immediately upon opening the room, it was apparent there was a problem, as the bedding was in a pile in the...

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Helpful?
Thank duncanw688
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Dear duncanw688, Thank you for your recent stay with us and reviewing our property. I am glad to have you as our valued guest. Please accept my deepest apology for the experience you had with the room assigned to you and the service you received. I am also sorry for the inconvenience you had due to our Internet services. The...

Burnet, Texas, United States
Reviewed 4 weeks ago via mobile

We brought our Mother back to Shreveport to bury her next to our Daddy. None of our family lives in Shreveport anymore so we had to find a place to stay. My brother in law made reservations for all of us at the Hampton Inn Airport by mistake. But we could not have been more pleased with the place. The...

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Helpful?
Thank Pat K
Reviewed 25 March 2017 via mobile

Biggest drawback is lack of an airport shuttle or at least an arrangement with a local cab company. The front desk person gave me the name of a local cab company. I called but gave up after more than 25 minute after the cab failed to show and had to walk. Don't stay here if you don't have a ride...

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Helpful?
Thank Laserman12
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Hello Laserman12, Thank you so much for staying with us and taking the time to leave us your feedback. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies for the inconvenience the non availability of hotel airport shuttle may have caused you. I appreciate you bringing...

Longview Texas
Reviewed 13 March 2017

First, the location is not ideal. It is next to a vey busy, very noisy highway. The room was clean and the bed was comfortable. The staff were friendly and helpful. I was not impressed with the breakfast options. I probably will not choose this location again.

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Helpful?
Thank Ms_C_2112
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Dear Ms_C_2112, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the the cleanliness of the room and the comfort of the bed. However, we apologize your stay was negatively affected by the noise level...

Tulsa, Oklahoma
Reviewed 8 February 2017 via mobile

Check in was slow. Used bandaid on shower curtain ...uggg and carpets badly stained. Asked for more than one coffee for room...was given a 2nd cup and was told that was all they had. Will not stay at a Holiday Inn again if this is the quality of the rooms.

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Helpful?
Thank Brenda P
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Hi Brenda P, Thank you for staying with us recently and for taking the time to review our hotel. Allow me to apologize for any inconvenience you may have experienced due to the check-in process, our housekeeping, and some of our room amenities. Rest assured that it is in our continued efforts to maintain and improve our amenities and services...

Minnesota
Reviewed 8 January 2017 via mobile

I have stayed in Holiday Inn Express hotels all over the country. I prefer the brand for several reasons, one of the main ones being the consistency in room cleanliness. The reason why I selected this hotel is it's close proximity to the airport and the IHG rewards program, which, in my opinion is the best among all hotel rewards...

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Helpful?
Thank FrequTvlr
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Hi FrequTvlr, Thank you for being an IHG Rewards Club member and for leaving a review. Your feedback is important as it will help us monitor the things we need to improve on and the things we are good at. It is good to know that our location was convenient for your needs. Thank you for noting our staff and...

Tahlequah, OK
Reviewed 19 December 2016

Can you fault a hotel purely on location? I think so. This hotel is built next to a very active freeway. The highway noise is ridiculously loud. I always carry a couple of white noise apps just for this reason, but the highway was still louder than my white noise on full blast.. I was in Room 426, but I...

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Helpful?
Thank Aquariuz
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Dear Aquariuz, Greetings from the Holiday Inn Express & Suites Shreveport West, LA! I hope all is well. Thank you for contacting us about your experience at our hotel. I am sorry to learn that you encountered inconveniences because of the soundproofing in your room. IHG sincerely cares about your experience, and I appreciate you taking the time to let...

Reviewed 23 November 2016 via mobile

I came at the hotel around 11 PM. I wasn't expecting it to be quiet because it was a Saturday night. I didn't stay that long in the hotel, because the majority of the night I was at the casinos. The customer service was good. The smell of weed lingered from the elevator to the 4th floor( which I was...

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Helpful?
Thank M'sha J
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you for staying and providing some feedback. Please come back next time your in the area.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Shreveport - Airport, conveniently located close to Shreveport Municipal Airport Louisiana's third largest city, Shreveport, sits near the borders of Texas and Arkansas. With the Shreveport Municipal Airport (SHV) located a mile from our door, you will find that getting to and from our Shreveport hotel is easy. Many of Shreveport's major businesses and tourist attractions are just a few miles away. Within six miles of our Shreveport accommodations are General Motors and the Frymaster Corporation. Locally owned and operated out of Shreveport, Frymaster has become a nationwide supplier of deep fryers. Cellxion's corporate headquarters are just 15 minutes away.Shreveport features a wealth of nightlife and entertainment. Our Shreveport hotel is within 10 miles of several casinos, including Boomtown Casino and Sam's Town Casino. Harrah's Louisiana Downs and Racetrack Casino are a little farther away from the hotel. Shreveport also features attractions for the entire family, including the Louisiana Boardwalk. Just seven miles from our hotel in Shreveport, this outdoor area features music, dining and shopping. Independence Stadium, home of the Independence Bowl, is also only minutes away.Our Shreveport hotel offers a variety of amenities including an outdoor pool, fitness and business centers, free high-speed Internet access and a free hot breakfast bar. Stay Smart with us and see what our hotel in beautiful Shreveport, Louisiana has to offer you. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Shreveport West

Address: 5420 Interstate Dr, Shreveport, LA 71109-6506
Region: United States > Louisiana > Shreveport
Price Range: RM415 - RM588 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Shreveport West 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Shreveport West
Holiday Inn Shreveport
Shreveport Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Shreveport West staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Shreveport West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 426 amplifies hwy noise”
Aquariuz, 19 Dec 2016 | Read review
“This hotel was less expensive than a similar one in Monroe and was only an hour and half difference. I'd stay here again.”
tinytank32_42, 7 Sep 2016 | Read review
“very quiet over the HI Awning on second floor”
traveljunkieArkansas, 18 Jul 2016 | Read review
“West side rooms are by the airport runway. Good wifi signal.”
TerryFinley95, 2 Jul 2016 | Read review
“bring Lysol”
MissRRM23, 10 Jun 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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