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Wyndham Garden Shreveport

Booking.comUS$87*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Wyndham Garden Shreveport
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167 Reviews from our TripAdvisor Community

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Showing 165: English reviews
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Baton Rouge, Louisiana
Reviewed 5 days ago NEW

Shabby. Not what I expected from a Wyndham property at all. We were visiting my son and his family and I told him not to put his in-laws in this hotel.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Hassan E
MarcusRedmonCHA, General Manager at Wyndham Garden Shreveport, responded to this review

Hassan: I read your complaint; however, I gained nothing from my reading. Care to share some details? Please give me a call. I am anxious to understand why you felt the need to describe the same hotel that many find very nice (including myself) as shabby. Hotel's Main Number: (318) 797-9900 My Extension: 167

Monroe, Louisiana
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

I've actually stayed at this hotel before. Quick check in. This time I was on the 1st floor and I absolutely loved being on the 1st floor close to everything. One thing that was unique about this particular room was the bar cabinet like area. It was something I've never seen in a Hotel. I now wish I would have...

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Helpful?
Thank Taaka W
About Hotel's Favourite Review
MarcusRedmonCHA, General Manager at Wyndham Garden Shreveport, responded to this review

Wow! You are a blessing to us, and we are gracious. Thank you for being a guest deserving of our hard work to woo you, wow you and create more positive energy in your vortex. (bowing)

Reviewed 1 week ago via mobile

I had an overnight stay at this hotel and was blown away. Very friendly and professional staff. One of the cleanest hotels ive ever stayed in. They have the best down home cooking ive had in a long time...and it was a buffet! If you are ever in Shreveport make sure you stay here!

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Helpful?
Thank Tremaile P
MarcusRedmonCHA, General Manager at Wyndham Garden Shreveport, responded to this review

Tremaile: You are amazing, and thank you very much for your kind words of encouragement. Serving others is not easy but there is no greater joy or sense of fulfillment than doing so for the gracious at heart. Please warm our hearts again. You are needed and appreciated.

colorado
Reviewed 1 week ago via mobile

I was traveling through Shreveport late on business and booked a king room based on the reputation of the hotel brand and info that it was recently remodeled. I got a double queen room (even though the clerk told me I was being checked into a king room) and the best thing I can say is that the sheets were...

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Helpful?
Thank jrterrier86
MarcusRedmonCHA, General Manager at Wyndham Garden Shreveport, responded to this review

I am certainly sorry to hear of this experience. This is not our way or intent. I have but one question: Why would you stay in such a room? I certainly would not! For the record, in the future, please let us know when something is wrong when you know. Nothing you mention here is beyond repair. We respect your...

Reviewed 1 week ago via mobile

Service was unprofessional. Patched up work. noisy toilet and leaking tub. Worst stay.dirty carpet. ice machine not working. Tv not picking up all channels and no movie channel. This hotel need be close down. STAFF UNPROFESSIONAL NO SMILE NO WELCOME ...............

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Helpful?
Thank Shamika S
Management response:

Shamika: I would like some details about your stay. Some things are just not adding up here, and I would like to 'connect the dots' and learn where the disconnect occurred. You are welcome to contact me at the hotel. I currently have no notes or work orders from Engineering or Housekeeping on any such mishaps in a guestroom. In...

Reviewed 2 weeks ago

First of all, the foyer had its own heater and air conditioner. The penthouse was as big as our home. 3 bathrooms, full kitchen, side-by-side refrigerator, separate dinning room that sat 8 people, living room with fireplace two couches, 2 overstuffed easy chairs, desk with chair, the living room had to be 50 ft. wide X 120 ft. long, and...

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Helpful?
1Thank Glenn M
Management response:

Glenn, It is truly heartwarming to know that we played a part in your anniversary! Thank you for sharing. The Penthouse is a very special space. It served your purpose splendidly. Thank you for helping others understand what it offers. It is not a room that gets much use. You will have to join us again.

Spartanburg, South Carolina
Reviewed 2 weeks ago

This hotel was very clean and the staff was exceptional. The staff was very professional and customer service was the best! The staff was quite friendly and made you feel like family. A true tradition in Louisiana. The staff was always cleaning and maintaining the hotel each time we saw them. We had breakfast and dinner at the hotel that...

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Helpful?
Thank jacquelynruthm
Management response:

It is always a pleasure to read such comments. Thank you for the heartfelt details. We will definitely use your review to understand what we are currently doing adds to the guest experience. It is our desire to be true servants of others. Please come again!

St Joseph, LA
Reviewed 2 weeks ago

Easy check-in. Room was nice and comfortable. Breakfast Buffet was very good. Front desk was very nice. Property was quite during sleep time.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank williamfJ9397OA
Management response:

Short, sweet and to the point! Bowing in your presence. Thank you very much for taking the time to show us appreciation. Your kindness is graciously received. Please come again!

Gonzales, Louisiana
Reviewed 3 weeks ago

Had a little trouble with my wait at signing in but overall it was a great hotel. Clean, roomy and an amazing breakfast. Safe environment

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Daisy T
GSManagement, Manager at Wyndham Garden Shreveport, responded to this review

Thank you so much, Daisy, for your kind remarks about Wyndham Garden Shreveport. We're so happy to hear that you enjoyed your overall stay with us. We understand how tiring traveling can be so can completely understand the wait time prior to check-in when you first arrive can be disappointing. But, we're happy to hear that despite this you enjoyed...

Reviewed 4 weeks ago via mobile

This was the dirtiest dump ever.. Service was totally unprofessional. Dirty sheets and towels thru out this dump. Patched up work on it. Noisy toilet and leaking tub. Worst stay ever. Management did little to make me or my family feel appreciated. Told me Corporate could do nothing for me. "HE WAS ALPHA AND OMEGA"!

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Helpful?
Thank Mark I
GSManagement, Manager at Wyndham Garden Shreveport, responded to this review

Thank you, Mark, for taking the time to share your experience with us. We sincerely apologize for any inconveniences during your stay and have shared your review with our management team so they can address your concerns with our team. Our goal is to provide the highest level of service and amenities to our guests and we take your feedback...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Shreveport's only Full Service Wyndham Property with upscale comfort, amenities and service to delight the very keen traveler. Perfectly and conveniently located straight off Interstate 49 on East 70th Street Exit, we're three short blocks to major shopping plazas and popular restaurant venues in every direction. We also offer an on-site restaurant with a great selection of breakfast, lunch and dinner items with a full bar ready to please your taste buds. We are also the only property in the area with an exclusive Executive Club Level - pay a little more to get a lot more in style and privacy! Key access only, your Executive Club level room comes a bit larger with larger HDTV Screens, bathrobes/slippers, great views and complimentary nightly receptions with hor'doeuvres, a selection of water, sodas, beer and spirits, plus lots of comfy space to stretch and relax. Executive Club level guests will also enjoy a complimentary continental breakfast each morning. We are conveniently located just 6 miles from the Airport (SHV) and 10 minutes to Bossier City's exciting casinos! You can also find us close to LSU, Century Link, Asian Gardens of Shreveport, Barksdale AFB, East Bank Theater, the Jazz and Blues Festivals, Shreveport Metropolitan Ballet and so much more! We also boast our extensive meeting and event facilities - one of of the largest in the area at 15,554-square-feet of flexible space, and ideal for conferences, social events and weddings, with contemporary space to accommodate up to 640 attendees. We are perfect for business, pleasure or just stopping over. We promise you a warm, genuine Southern Louisiana welcome, a comfortable and stress-free stay, and unparalleled service that will make you feel glad you came! ... more   less 

Additional Information about Wyndham Garden Shreveport

Address: 1419 E 70th St, Shreveport, LA 71105-4925 (Formerly Clarion Hotel Shreveport)
Region: United States > Louisiana > Shreveport
Price Range: RM392 - RM631 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Shreveport 3*
Number of rooms: 267
Reservation Options:
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Also Known As:
Clarion Shreveport
Shreveport Clarion
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden Shreveport staff and other travellers.
4 questions
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Saint Amant, Louisiana
9 months ago
over a year ago

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Questions? Get answers from Wyndham Garden Shreveport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the penthouse with a grin :-)”
T537JWglennm, 15 Apr 2017 | Read review
“Corner suites are quieter and larger, have a great view, Nice and bright! The lounge on the 6th floor was quite grand.”
jacquelynruthm, 15 Apr 2017 | Read review
“Room's on floor 6 (Concierge) have a special touch!”
kailands, 23 Mar 2017 | Read review
“Do not waste your money or Wyndham points here!!!!”
cherylk388, 7 Aug 2016 | Read review
“Ask for a room close to the lobby.”
msinco1, 1 Aug 2016 | Read review
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