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After a grueling day of driving, this hotel was a refuge. Walter, front desk, was professional, competent and very nice. He made arrangements by phone in a couple of minutes and when we arrived, our room was ready to go. We were offered late check...More
Although this was an older hotel, it was nice and the staff was wonderful. I had booked a wrong night and they still took us in and made it right. It had a lovely pool as well. I would stay here again.
Response from Karen J, General Manager at Fairfield Inn & Suites by Marriott Lake Charles SulphurResponded 1 June 2017
Thank you so much for your comments. We really appreciate your kind words and can't wait to see ya'll again!!!!
Stayed here one night. Desk staff was friendly but this place was SO gross. The third floor smelled like mildew and the rooms were humid despite having humidifiers (which I used).
Here are my issues:
--Shower curtain smelled sour and the tub had hairs in...More
1 Thank Stephanie F
Response from Karen J, General Manager at Fairfield Inn & Suites by Marriott Lake Charles SulphurResponded 29 March 2017
I am sorry for you stay being less than satisfactory, We here at Fairfield strive for excellence in every aspect. So to here these issues causes some concern for us. Please know we will take all of your complaints serious and check into...More
This hotel is located immediately off the freeway, which is a plus for out of town guest. The hotel was clean and the front desk staff were very nice. We weren't there very long to see much of the staff. The hotel is older but...More
Location is convenient, just of the I-10 exchange. We need a place to stop between the New Orleans area and San Antonio. Truthfully, we were using points and this was considerably fewer points than anything in Lake Charles proper.
If you are coming from the...More
Thank Jeffrey S
Response from Karen J, Manager at Fairfield Inn & Suites by Marriott Lake Charles SulphurResponded 16 February 2017
Dear Mr. Jeffrey S,
Thank you for taking the time to let us know how your stay was. We pride ourselves on our one of a kind customer service; we are so thrilled you had the chance to experience it! We are due for renovations...More
US$99 - US$171 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Fairfield Inn Lake Charles Sulphur Hotel Sulphur ,