We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

The Charles Inn

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
The Charles Inn
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

152 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 148: English reviews
Eddystone, Pennsylvania
Reviewed 4 weeks ago

My husband and I spent 4 nights at the Charles Inn in Bangor in October 2016. The lobby was quiet, quaint, and inviting. The reception desk was beautiful and the receptionist, Dana was remarkable. She made our trip just amazing. Our room was on the second floor, a double. It was clean and bright and comfortable. Nothing too much or...

 Report
Helpful?
1Thank Sara L
Danna B, Assistant Manager at The Charles Inn, responded to this review

I am so happy to hear how pleased you were with your stay! Your feedback is very important to us and we value your opinion. I hope to see you guys again in the future!:)

Reviewed 4 weeks ago via mobile

The Charles Inn is a beautiful little hotel right in the heart of Bangor Maine. Kristen, who helped us many times, at the front desk, was flexible with our budget and made our stay there enjoyable. The staff there is available around the clock. The room, beds, area was charming. I hope to visit again.

 Report
Helpful?
Thank Katie M
Danna B, Assistant Manager at The Charles Inn, responded to this review

Thank you for your feedback, Katie! I am happy to hear you enjoyed your stay with us, we look forward to seeing you in the future.

Miami Beach, Florida
Reviewed 4 weeks ago

On the positive side, The Charles Inn is ideally located right at the center of town, yet it is still quiet. Nearby are numerous restaurants, curio shops, a theater, etc. Everything is within easy walking distance, including the lovely Ponobscot River Trail. The place has its charm, and the lobby is inviting and attractive, with antique (of course) and two...

 Report
Helpful?
1Thank Nathan K
Greenville
Reviewed 23 October 2016 via mobile

On a sudden trip to Bangor for a family funeral, The Charles Inn was just perfect! Available, accommodating, friendly, clean, quiet and welcoming. The building is delightfully older, worn, and fits perfectly in downtown Bangor. It is walking distance to pretty much everything. The attached coffee shop was perfect for a quiet cup of coffee and pastry before the long...

 Report
Helpful?
Thank Kait58
Danna B, Assistant Manager at The Charles Inn, responded to this review

Thank you for your feedback, we value your opinion! I am so happy to hear that you enjoyed your stay at our hotel, we look forward to seeing you again in the future. :)

Lowell, MA
Reviewed 18 October 2016

We were in town for UMaines Parents weekend. We were a little late to the game and all the Orono options were booked so I decided to go with the Charles. So glad we did. The Charles is in a great location, downtown in close proximity to restaurants, bars and little shops and about 10 minutes from Orono. There’s a...

 Report
Helpful?
1Thank DMG272
Danna B, Assistant Manager at The Charles Inn, responded to this review

Thank you so much for your feedback, your opinion is important to us! I am so happy to hear that you enjoyed your stay with us at the Charles, we definitely put the needs of our guests as top priority here. We look forward to seeing you again in the future! :)

Reviewed 18 September 2016

We decided to stay at the Charles Inn during our Maine trip after realizing it was on Hotel Impossible. First, Danna at the front desk is wonderful. She was so helpful with all of our needs, going above by printing us a list of places to eat. We stayed on the Paul Revere room. There were a few issues with...

 Report
Helpful?
2Thank Dawn M
Danna B, Assistant Manager at The Charles Inn, responded to this review

Thank you so much for your feedback, we value your opinion. I am so glad that you enjoyed your stay here. The issues that you brought to my attention are in the process of being fixed, we really appreciate you bringing those matters to our attention. I am so glad that I was able to assist you in giving you...

Sarasota, Florida
Reviewed 15 September 2016

Our two night stay at the Charles Inn was a delight. The ladies at the front desk were very welcoming and helpful as they gave tips about restaurants, parking, nightlife, museums, etc. Parking can be a problem but overnight parking is allowed in downtown until 9:30 each morning or the option to park in a nearby garage. The lobby is...

 Report
Helpful?
1Thank Bobbie7
Danna B, Assistant Manager at The Charles Inn, responded to this review

I am happy to hear that you enjoyed your stay at The Charles. Your feedback is important and we value your opinion. We hope to see you again in the future!

Newport News, Virginia
Reviewed 14 September 2016

Owners need to work on it. Location is great. Staff is great. Facility needs upgrading. We were disappointed in our room & there were no other rooms available in the hotel. So, maybe we just got the leftovers. But it was worth it because the location is absolutely perfect. They have a diamond in the rough!

 Report
Helpful?
Thank Loretta R
Danna B, Assistant Manager at The Charles Inn, responded to this review

Thank your for your feedback, we do value your opinion. We definitely agree that we are in need of some upgrades. We are in the process of renovating the rooms, as well as the common areas of the hotel. I hope that you will give us another chance sometime in the future the next time you visit Bangor.

Enfield, Connecticut
Reviewed 14 September 2016 via mobile

We just left The Charles and are already looking forward to returning for a stay the next time we're in the area. We stayed Sunday-Tuesday in the King's Suite and loved it. The staff were very welcoming, friendly and helpful. They even helped us with a late check in when we arrived after 10pm. The King's Suite is on the...

 Report
Helpful?
1Thank JessicaPulse
Danna B, Assistant Manager at The Charles Inn, responded to this review

I am so happy to hear that you enjoyed your stay with us! We look forward to you staying with us in the future!

Reviewed 5 September 2016

We travel to the Bangor area frequently and decided to break our routine and stay some place new to us.....huge mistake! Photos online are very misleading. Decor is not museum like, it's more shabby mixed with cheap. We had to brush our teeth in the bathtub, the sink didn't work. The lighting and tv had to be fixed by us....

 Report
Helpful?
1Thank Cyndi M

61 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (54)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (10)
Viewed
Bathroom (1)
Viewed
View from Room (1)
Viewed
Dining (1)
Viewed
Other (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (7)
Viewed
Dining (1)
Viewed
Room/Suite (2)
Viewed
Hotel & Grounds (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Bangor hotels
1.7 km away
Residence Inn Bangor
Residence Inn Bangor
#7 of 26 in Bangor
115 reviews
1.5 km away
Hollywood Casino Bangor Hotel
4.6 km away
Hilton Garden Inn Bangor
Show Prices
Show Prices
Show Prices
4.8 km away
Hampton Inn Bangor
Hampton Inn Bangor
#1 of 26 in Bangor
917 reviews
4.9 km away
The Country Inn at the Mall
1.6 km away
Fireside Inn & Suites, Bangor
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Come grow with us! Under new management! Enjoy a unique lodging experience in the heart of downtown Bangor. Walk to area restaurants, pubs, museums, and shopping. Large attractive rooms with cable TV, clock radios, irons, hairdryers, and free deluxe continental breakfast. View the historic city from our fourth floor conference room. Just 15 minutes to airport and major shopping malls. Less than an one hour drive to Bar Harbor and Acadia National Park. Improving daily to serve our guests and the local community even better. ... more   less 

Additional Information about The Charles Inn

Address: 20 Broad St, Bangor, ME 04401-6302 (Formerly The Phenix Inn)
Region: United States > Maine > Bangor
Price Range: RM295 - RM531 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Charles Inn 2.5*
Number of rooms: 33
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Priceline, Travelocity and Odigeo so you can book your The Charles Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Charles Hotel Bangor
Charles Hotel Bangor
The Charles Inn Bangor, Maine
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Charles Inn staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from The Charles Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own hair dyer!”
 of 5 bubbles O1863RFsaral, 7 Nov 2016 | Read review
“Rooms in the back of the inn are away from the busy sidewalk pubs.”
 of 5 bubbles janiced181, 10 Aug 2016 | Read review
“The businesses (bars) to the front of the hotel are loud, so if not a night owl pick a room to the rear of the hotel.”
 of 5 bubbles U5718APmc, 10 Jul 2016 | Read review
“Rooms in the front of the hotel have a nice view, but bars have bands at night. The back rooms might be quieter.”
 of 5 bubbles jerb2014, 5 Jan 2016 | Read review
“This is not the Marriot and don't expect anything more.”
 of 5 bubbles 808randyb, 21 Dec 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay