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Secrets Maroma Beach Riviera Cancun

Travellers' Choice award winner
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Secrets Maroma Beach Riviera Cancun
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11,559 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets Maroma Beach Riviera Cancun
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Showing 10,337: English reviews
Reviewed 2 days ago NEW

This place is amazing! We traveled here to celebrate my wife's birthday and from the moment we arrived in we knew we had made the right choice. Everything from the beautiful grounds, the wonderful staff, and incredible food made this resort stand out from others. We have stayed in multiple all-inclusive resorts before and this one definitely falls in our...

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Helpful?
3Thank hansojm2017
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear hansojm2017, It was our honor that you chose our resort Secrets Maroma Beach as the place for you to celebrate your wife's birthday. I enjoy sharing the recognition from our valued guests to all our team members who continue to strive for excellence and work hard in delivering personalized and memorable experiences. Rest assured that your comments about our...

Chicago, Illinois
Reviewed 2 days ago NEW

Couples vacation- 27M & 27F. This resort was the absolute best I've stayed in. The service left us wanting for nothing and everything was of the highest quality. The cleanliness, food, staff(Francisco at El Patio was the greatest for all of our dinners. He was kind, attentive, knowledgable, and just an overall good guy), experience- all of it was perfect....

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2Thank jfrancoeur2011
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear jfrancoeur2011, On behalf on the entire team and myself I want to thank you taking the time to post your comments on the TripAdvisor website. I have shared your kind comments with all staff, this certainly motivate them to keep up the good work. Once again thank you for your patronage and we all look forward to welcoming you...

Reviewed 2 days ago NEW

From the moment in walk into the resort, you are treated like VIP. We were swiped away by how friendly everyone was, and the speed of service we received. Anything your heart could desire was there for your enjoyment. They had activates daily, but was not over whelmed by noise if you just wanted to sit by the pool and...

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4Thank vanesagw
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear vanesagw, We are pleased to see that you enjoyed your stay Secrets Maroma Beach! We are delighted to read that you had the most amazing time and that you made everlasting memories. Thank you very much because this is very motivating and makes us know that we are on the right track. We really hope to have the opportunity...

Reviewed 3 days ago NEW

Lots of reasons the resort was perfect for our quick getaway: Close to the airport, friendly and fast check-in, incredible dining (at any time it seemed), incredible spa (we had 3 treatments), beautiful view of the Caribbean Sea, Preferred Club and concierge at our service. Truly the perfect getaway .... came home relaxed and refreshed!

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Helpful?
2Thank Bonnie L
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Bonnie L, We are very pleased to read that you had an overall excellent stay with us and particularly value our beautiful resort Secrets Maroma Beach. I have shared your comments with the entire team as all feedback helps us strive a little bit further in continuing to provide excellent service to our valued guests. Sincerely Alfredo Montaño Social...

Kernersville, North Carolina
Reviewed 3 days ago NEW

Incredible resort. Something to do everyday or just lay by the pool. Great spacious rooms. Top notch maid service. All inclusive food at different restaurants on premise. Great late night shows. Will go back again.

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1Thank tgunner0791
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear tgunner0791, We sincerely appreciate you taking the time to inform us of your recent experience at our hotel Secrets Maroma Beach. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. I have shared your kind comments with Sergio and the entertainment staff, this...

Saint Louis, Missouri
Reviewed 3 days ago NEW

This resort is a dream. The room is incredibly nice. I had some of the best food. The beach has white power sand with a turquoise ocean. The pool feels like natural water over looking the ocean. If you are a couple who is looking for a quieter resort and enjoy each other's company this is the place for you....

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1Thank cyoung91686
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear cyoung91686, Thank you for choosing the hospitality of Secrets Maroma Beach as the place to celebrate your Honeymoon. It is always encouraging for us to learn that our guest are satisfied with our services as it is what we strive to every day. Please accept our apologies if you were inconvenienced by the Unlimited Vacation Club. Rest assured I...

Hemstead
Reviewed 3 days ago NEW

For relaxation, great food, and professional VIP service-Secrets Maroma Riviera is the place for you. We enjoyed every minute of every day. The tours were great; returning to the resort was refreshing every time.

Review collected in partnership with this hotel
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1Thank Steve H
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Steve H, We sincerely appreciate you taking the time to inform us of your recent experience at our hotel. It is an honor to know that Secrets Maroma Beach has exceeded your expectations as it is what we strive every day. Once again, I thank you for your patronage and we all look forward to welcoming you back in...

Schenectady, New York
Reviewed 3 days ago NEWvia mobile

We were guests at Secrets Maroma Beach May 6 -11, 2017. I had joined a Facebook vacationers page, which was extremely informative and assisted in preparing for our stay. The accommodations and grounds are lovely. We stayed in a basic room. We didn't feel the need to upgrade because we knew we wouldn't spend much time in the room. We...

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Helpful?
1Thank MariaTeresa1950
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear MariaTeresa1950, Thank you for taking the time to share your detailed review about your stay at our resort. We are delighted to know you had an overall pleasant stay and that you enjoyed your time with us. Rest assured your remarks will be shared with our team as it is always our goal to improve our services in order...

Columbus, Ohio
Reviewed 3 days ago NEWvia mobile

This was my second time to this resort and again I was completely impressed. For an adult all-inclusive in the Riviera Maya area, you won't find much better than this. There was some seaweed issues on the beach and for this beach, that is unheard of! It has won many awards so I was very surprised but last year there...

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2Thank Yvonne D
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Yvonne D, Thank you for your loyalty to Secrets Maroma and for trusting in our hospitality once again. We are delighted to know how high you valued your stay with us and that we exceeded your expectations once again as it is what we strive for every day. The team looks forward to welcoming you back again in a...

Reviewed 3 days ago NEW

Just returned from an amazing 10 night stay in this beautiful resort! Was worth the 10 hour flight from the UK. Staff just can't do enough for you to make your stay wonderful. Food is fantastic, rooms lovely, pools and beach are great, great service wherever you go. Just perfect.

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Helpful?
1Thank Kath G
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Kath G, Thank you for choosing Secrets Maroma as your hosts during your visit to our beautiful destination. We are delighted to know you consider your time spent with us to be worth it and that you had nothing but a perfect stay. Your comments are very motivating for us and rest assured they will be shared with our...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: RM1,732 - RM4,567 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, BookIt.com, Hotwire, Orbitz, Cancelon, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 Romantic Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
#3 Top resorts Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
#3 Spa Hotel in Playa Maroma
#4 Green Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Maroma Beach Riviera Cancun staff and other travellers.
1,223 questions
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Questions? Get answers from Secrets Maroma Beach Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor!”
caseym710, 24 May 2017 | Read review
“Preferred club; swim out if you want to chill by pool but all rooms nice. Building 25 was great.”
KBB_10, 24 May 2017 | Read review
“If you are trying to decide on purchasing the Preferred Club package, we would recommend it!”
RKtravel1, 24 May 2017 | Read review
“If you can, opt for a partial/full ocean view room.”
dave_cwiklinski, 24 May 2017 | Read review
“Building 17 is ocean front and if you stay on the first floor, you have your own private swim up suite.”
SKBRIGGS1, 23 May 2017 | Read review
5 of 5
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US$442* /night
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Prices are for 1 room, 2 adults
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