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El Dorado Maroma, by Karisma

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Traveller (6206)
Room & Suite (1541)
Pool & Beach (1374)
Overview
  • Excellent81%
  • Very good13%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“lima limon”(282 reviews)
“pedro luis”(181 reviews)
“caribbean grill”(178 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,666)
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4,344 results
Traveller rating
3,462
595
184
65
38
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LanguageEnglish
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3,462
595
184
65
38
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All reviewslima limonpedro luiscaribbean grillrick's baroutdoor showerinfinity pool suitemi hotelitobeach butlerperuvian restaurantexotic membersman made islandhoneymoon suitebeach bedssmall resortsky massageruebenbreakfast and lunch
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1 - 5 of 4,344 reviews
Reviewed today via mobile

Well so sorry folks I’ve forgot to write my review about one of the most amazing places in the world and trust me I’m very well traveled. Could not believe me and the wife saved and booked this for our wedding around 10 months of...More

Thank rustypegs
Reviewed today via mobile

We loved our trip to el dorado maroma. The customer service has been amazing. Our concierges were Jose and Arturo and they were fantastic and helped us with everything we needed for our rooms. The food was truly gourmet and top notch at every meal....More

1  Thank Jason T
Reviewed today

What a lovely hotel - the staff are amazing and cannot do enough for you - nothing is too much for them - our butlers Ele and Liz were amazing and sorted absolutely anything we needed and we often came back in the evening to...More

1  Thank Trevor B
Reviewed yesterday

My husband and I have been to other El Dorado properties and love Mexico. I want to start my review by saying that for my husband and I this holiday was absolutely perfect and that this is my personal opinion. The staff could not have...More

Review collected in partnership with this hotel
2  Thank michalae2018
Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded today

Hola Dear michalae2018, Thank you for your wonderful review of your experiences at El Dorado Maroma Riviera Maya, a SPA Resort by Karisma , it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience....More

Reviewed yesterday

My man and I booked our honeymoon here per recommendation of our travel agent. I wanted an over water but (like in bora bora) but my husband didn’t want to travel 17 hours. My agent found El dorado maroma palafitos and we could not have...More

Review collected in partnership with this hotel
1  Thank 759courtneyk
Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded today

Hola Dear 759courtneyk, Thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received. It is great to know very detail that has exceeded...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Breakfast included
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Adult pool
Outdoor pool
Details
Price range
US$316 - US$950 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
#3 Top resorts Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
#3 Romantic Hotel in Playa Maroma
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$316 - US$950 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
#3 Top resorts Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
#3 Romantic Hotel in Playa Maroma
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (6206)
Room & Suite (1541)
Pool & Beach (1374)
Dining (594)
Amenities (66)
Family and Play Areas (18)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
gillian h
20 July 2018|
AnswerShow all 2 answers
Response from gillian h |
Thank you for the reply , it look amazing . The holiday is a surprise for my husbands 50th so I just want something extra special while we are there . may see you there .
0
Votes
adfletch
18 July 2018|
AnswerShow all 4 answers
Response from Chancy24 | Reviewed this property |
This resort is very high-end! You can eat all the fresh fruit & vegetables you want and they're actually very good! They will give you bottled water to drink and the water used in the restaurants is filtered. You're fine to... More
1
Vote
adfletch
18 July 2018|
AnswerShow all 4 answers
Response from dawnlkmartinez | Reviewed this property |
You will not enjoy the walk along the beach in this location, especially considering some of the places you have visited. You can certainly walk quite a long way, but you will not see the endless powdery white sand... More
1
Vote
Room Tips
"Stay in the bungalows!! Beautiful and amazing service... plus the fancy restaurant is included!"
Read review
"If you are looking for quiet, get a room away from the main pool or Ricks Bar pool."
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"Humidity is a problem. It will take forever for your swimsuits to dry. Pack accordingly."
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"Don’t go to top floor, no elevator n lots of steps"
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