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El Dorado Maroma, a Beachfront Resort, by Karisma

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El Dorado Maroma, a Beachfront Resort, by Karisma
El Dorado Maroma, a Beachfront Resort, by Karisma
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3,104 Reviews from our TripAdvisor Community

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There are newer reviews for El Dorado Maroma, a Beachfront Resort, by Karisma
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Showing 2,902: English reviews
Chicago
Reviewed 8 November 2015 via mobile

We chose El Dorado Maroma for a quick weekend getaway and it didn't disappoint. Upgraded to Presidential Suite 1217 upon arrival- a 2nd FL room with plenty of space and privacy. Room, bed linens, toiletries all great. Always a bonus when resort isn't stingy with the towels!!! No view of water but that wasn't missed because offset by peaceful pool...

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1Thank Chicago2034
Oklahoma City, Oklahoma
Reviewed 7 November 2015

This was our second stay at this resort. The first time was October 2014 when we traveled with a group of 8 friends. This year (2015) we returned the first week of Novemebr as as a couple. We ate excellent breakfast every morning but one at Papito's. The staff were always friendly, great service (particularly Eroin, Florentino, Cecilia, Andres, &...

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2Thank Mia P
Ashford, United Kingdom
Reviewed 7 November 2015

Had a great Honeymoon , we was treated like royalty and the concierge's Alan (isle of Man Legend) Martin (pretty Boy) there was nothing too much trouble , they made our experience so enjoyable , Thank you , The staff could not do enough to make it special , from the beach waiter to bar staff , and the entertainment...

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2Thank Trevor C
Gray, Tennessee
Reviewed 7 November 2015

We just got back from 8 days at this resort. The hotel and grounds were impeccable, They do a great job with the landscaping and lighting around the resort. The employees are all courteous and the food was good to great. We ate at Lima lemon and the portion size might be good if your a little kid, there like...

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4Thank shadowmanjb
KarismaHotelsResorts, General Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Dear Shadowmanjb Thank you very much for taking time to share your comments with us at Trip Advisor We appreciate your great comments about the well-kept hotel grounds and the beautiful landscaping and lighting and we want to thank you for the positive comments about our Staff and Food. We want to apologize for any disappointment due the beach as...

Reviewed 5 November 2015

The resort's staff are top notch. The food was remarkable. There are so many positive remarks to make about this resort, but I have to warn possible visitors to look elsewhere. There is an odor of sulfur that permeates the beach and much of the resort. This seems confined only to their beach area as it was never detectable once...

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5Thank ryanv17
KarismaHotelsResorts, General Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Dear tyanv17 Thank you for your review on Trip Advisor regarding your recent stay at El Dorado Maroma. We want to thank you also for the positive comments about the food and the our staff; however we are sorry for the experiences of odor due to the seaweed during your stay. We have contacted you by private message in order...

Pembroke, Massachusetts
Reviewed 5 November 2015

I recently stayed 8 days at the El Dorado Maroma Beach. My room was a swim out room right into the lazy river and direct into the mio pool and pool bar. Just fantastic. the room was extremely large and very comfortable. Guadelupe couldn't have been anymore accommodating. I wanted for nothing. The food was very good. My favorite restaurants...

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1Thank Jeanne S
Kingston, Canada
Reviewed 4 November 2015

When planning this trip I originally wanted to go back to Sandals Ocho Rios where we went for our honeymoon. Our travel agent recommended EDM instead and even though I was a little hesitant to spend what we did on this vacation I realized it was our 15th anniversary and we don't travel often so I took our travel agents...

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4Thank Shawna G
Sarnia, Canada
Reviewed 4 November 2015

I have stayed at El Dorado Maroma many times. The service is absolutely excellent and there are a few people that really go above and beyond. Swim up Bars......Rene, Antonio and Gabriella Beach service.............Diego Lima Limon............Arturo The resort was only 50% occupied the week we arrived and I was baffled as to why rooms were not ready prior to 3pm...

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2Thank LoveMexico2013
Centerport, New York, United States
Reviewed 4 November 2015

We are Emerald Members of this chain of resorts and were skeptical about going to this resort at first, since we were so sold on Eldorado Casitas. We figured the Casitas just couldn’t be beat. However we made a decision to try it out the last week of October 2015, and I have to say and everyone we met on...

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3Thank Debe K
Pembroke, Massachusetts
Reviewed 4 November 2015

I just returned from an 8 nt. vacation with three others. We had a wonderful vacation thanks to the staff! The people that work here are truly happy and it shows. We made a lot of great friendships while here with guests and staff. The people that really made it so fantastic are Sylvia, Camacho, Alex, Marco and Rene. We...

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1Thank PatPembroke

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. ... more   less 

Additional Information about El Dorado Maroma, a Beachfront Resort, by Karisma

Address: Carretera Cancun-Tulum Km 55.3 | Maroma beach, Playa Maroma, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: RM1,738 - RM7,272 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Maroma, a Beachfront Resort, by Karisma 4.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
El Dorado Maroma Hotel
El Dorado Maroma Resort
Hotel Style:
#2 Family Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
#3 Romantic Hotel in Playa Maroma
#3 Top resorts Hotel in Playa Maroma
#3 Spa Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Maroma, a Beachfront Resort, by Karisma staff and other travellers.
432 questions
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Lynn
6 months ago

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Questions? Get answers from El Dorado Maroma, a Beachfront Resort, by Karisma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in Bldg 11 ... first floor ... 5 minute walk to everything ... quite location”
 of 5 bubbles 48stevenw, 19 Feb 2017 | Read review
“Call and ask for Beach Access beach view”
 of 5 bubbles Drbing, 18 Feb 2017 | Read review
“Our view was obscured by the palm trees. Though the close location to the beach and the ability to hear the ocean worked!”
 of 5 bubbles kkf, 18 Feb 2017 | Read review
“Portfolios facing the Mexican Caribbean is our preference.”
 of 5 bubbles bonbongrb, 17 Feb 2017 | Read review
“Rooms in Villa #12 are very nice and very quiet.”
 of 5 bubbles northernspirit2017, 14 Feb 2017 | Read review
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