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04/02/2018 05/02/2018
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    El Dorado Maroma, by Karisma

    Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710, Mexico
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    04/02/2018 05/02/2018
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     9 people have started booking this hotel
    US$1,197
    US$1,161
    SAVE US$36
    US$1,197
    US$1,161
    Traveller (5509)
    Room & Suite (1375)
    Pool & Beach (1307)
    Overview
    • Excellent80%
    • Very good14%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lima limon” (240 reviews)
    “caribbean grill” (143 reviews)
    “rick's bar” (141 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (4,113)
    There are newer reviews for El Dorado Maroma, by Karisma
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    921 - 925 of 3,833 reviews

    Reviewed 28 February 2017

    We've been to El Dorado Royale twice and stayed at the Casitas both times which was really nice. So, my expectations for El Dorado Maroma were lower. I wasn't very excited because we weren't staying at the Casitas. Sure, the photos look nice and reviews...More

    2  Thank NClouse
    Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by KarismaResponded 28 February 2017

    Hola dear NClouse, We are thrilled that your expectations were exceeded. Not only El Dorado Maroma team but also all our sister hotels are passionate with your satisfaction. We do our best all the time so that all of you enjoy and have a memorable...More

    A TripAdvisor Member
    2
    Reviewed 27 February 2017 via mobile

    Everything about this resort is great. From the beach, to the unreal food, to the overall service. The real standout, however, is the Activities Team of Alex, Omar, Jesus, Gabriel and DJ Chriss. They are engaging and hilarious, making sure everyone is having fun and...More

    Thank A TripAdvisor Member
    Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by KarismaResponded 28 February 2017

    Hola, We would like to thank you for your kind words about our great team. They are the stars and are very happy that you had a great time during your holidays. We love that all our guests have the best experience at El Dorado...More

    Reviewed 26 February 2017

    This was my second time visiting El Dorado Maroma, and some how my experience was even better than it had been 5 years ago. The resort has expanded considerably and the staff was even friendlier and more attentive. I traveled with my family and we...More

    Thank Pamela H
    Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by KarismaResponded 28 February 2017

    Hola dear Pamela H, We are very pleased because your stay was successful since we are passionate with our job and everything we do is to make you feel comfortable and pampered. Our team has read your nice comments and we are happy because you...More

    Reviewed 26 February 2017

    Once you been here you won't want to go anywhere else. The grounds are beautiful, maintained by staff who always greet you with a smile and "hola". The room is beautiful and perfectly cleaned during our stay. I'm so sorry I can't recal the staff...More

    Thank sgruetzmacher
    Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by KarismaResponded 28 February 2017

    Hola dear sgruetzmacher, It is a pleasure to greet you and to read your nice comments. Our team sends you warm regards, too. Our best satisfaction is when our guests enjoy every moment and we can feel proud because we did it. We would like...More

    Reviewed 26 February 2017

    This is our third visit to El Dorado Royale, and just when we think we know everything, we discover something new. This time, one of the highlights for my husband was the whole fish special at JoJo's Caribbean restaurant. The property is always clean and...More

    Thank SunnyCK
    Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by KarismaResponded 27 February 2017

    Hola again dear SunnyCK, We want to let you know how happy your comments make us feel. We feel proud that we have exceeded your expectations during each visit and you had an amazing vacation. It will be an honor to see one more time...More

    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Internet
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$390 - US$1,171 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Luxury Hotel in Playa Maroma
    • #3 Green Hotel in Playa Maroma
    • #3 Spa Hotel in Playa Maroma
    • #3 Top resorts Hotel in Playa Maroma
    • #3 Romantic Hotel in Playa Maroma
    • #3 On the Beach Hotel in Playa Maroma
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 99
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Prestigia, Expedia, Orbitz, Evoline ltd, Travelocity, Cancelon and TripOnline SA so you can book your El Dorado Maroma, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Maroma
    • Also Known As
    • El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen ,
    • El Dorado Maroma Hotel ,
    • El Dorado Maroma Resort
    Add Photo Photos
    Traveller (5509)
    Room & Suite (1375)
    Pool & Beach (1307)
    Dining (560)
    Hotel & Grounds (2533)
    Bathroom (104)
    Family and Play Areas (19)
    Business Centre & Event Rooms (7)
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    Ask a question
    Questions & Answers
    Rose K
    14 January 2018|
    AnswerShow all 2 answers
    Response from Clem H | Reviewed this property |
    If you look up El Dorado Maroma menus and look at images you will find the menus there. All the restaurants food are excellent but everyone has their favorites, our were the Asian ,Lima Limon and Palafitos . This resort... More
    0
    Votes
    LiveLifeLoud26
    11 January 2018|
    AnswerShow all 4 answers
    Response from Scott C | Reviewed this property |
    Elites are on the very front of the Bungalows complex... nothing in front of you but the Carribean looking toward Cozumel.
    1
    Vote
    BeachBass123
    10 January 2018|
    Answer
    Response from JelenaKarisma | Property representative |
    Hi BeachBass123, please be so kind as to email resort directly at: sales@eldoradomaroma . com Very best regards!
    1
    Vote
    Room Tips
    "We had the infinity pool suite, I loved it, but the beachfront villas offer a better view of the ocean."
    Read review
    "We had great views from 541 & sunny balcony (3 flights stairs and no lift)"
    Read review
    "It is worth the extra money to upgrade to the honeymooners suite."
    Read review
    "Obviously central rooms with beach or pool aspect are preferable and most convenient for all of the..."
    Read review
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