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El Dorado Maroma, by Karisma

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El Dorado Maroma, by Karisma
El Dorado Maroma, by Karisma
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3,224 Reviews from our TripAdvisor Community

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There are newer reviews for El Dorado Maroma, by Karisma
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Showing 3,016: English reviews
Calgary, Canada
Reviewed 29 December 2015

We just returned from spending 9 days at Maroma. Having spent the last 2 years at El Dorado Royale it had a lot to live up to! This resort is much much smaller which has its pros and cons. The beach is far superior but the pools are limited especially if you are a sun seeker. So we spent nearly...

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5Thank acruise76
Wichita Falls, Texas
Reviewed 29 December 2015 via mobile

Staff were the crown jewel of this resort--friendly, helpful, warm and available at all hours. In spite of slow service by cooks in most restaurants, the staff made the time there a continual pleasure. They all deserve a raise!!!

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4Thank Karen D
Springfield, Missouri
Reviewed 29 December 2015

My husband and I chose this resort for our 20th anniversary and were not disappointed. The only negative was the seaweed, and the resort can't control the oceans. We booked a Honeymoon room, which was fantastic. It had a gorgeous view of the ocean. It had an outdoor shower, which is my favorite new thing to have in a room....

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3Thank Jen S
Wantagh, New York
Reviewed 28 December 2015

My husband and I visited El Dorado Maroma Nov. 27 - Dec 4 2015 for our honeymoon. Everything from the accommodations, the staff, the service and the food was truly wonderful and top of the line. We had a top floor infinity pool jacuzzi suite overlooking the beautiful ocean. The balcony/infinity pool were amazing and such a relaxing oasis. The...

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3Thank christinemT1291LP
San Jose, California
Reviewed 26 December 2015

Karisma does it again! Beautiful grounds, excellent food, and a staff that is attentive and eager to please, professional and super-friendly. Multiple recognitions go out to the Papito staff: Eroin, Eddie, Fulgencio, Florentino, Agustin, Cecilia; the butlers Martin and Ricardo; Cynthia from the Spa; and the bar staff running back and forth in the unforgiving heat and humidity. The algae...

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5Thank KatsieC
Reviewed 24 December 2015

My wife and I visited second week of December for our 25th anniversary. This was our first trip to this area of Mexico and I have to say it was truly amazing. From the moment we arrived we were treated to an amazing experience. We had booked an anniversary special package and we're guaranteed at least one level of upgrade....

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20Thank Craig T
Vancouver, Canada
Reviewed 22 December 2015

Not a good start when the airport transfer that you have booked and paid for through Exotic Travellers is not there when you arrive. We were about an hour late getting out of the airport because of a missing bag and a customs search - Lomas Travel's claim that they are "waiting for you 24 hours guaranteed" is patently untrue....

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5Thank Marianne1030
Williamsburg, Virginia
Reviewed 21 December 2015

This was not our first trip to EDM, but once again the staff really hit it out of the park! We have seen the resort pre-seaweed issue and know the phenomenal beauty. We did not experience all the "bad" smells or issues. We stayed in building 10 and the end of the beach near the marina had a far less...

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4Thank Heather M
Cambuslang, United Kingdom
Reviewed 19 December 2015

Quiet, beautiful and romantic. The staff are fabulous, nothing is a problem for them. There was some building work being carried out, but it didn't impact on our visit. Looking forward to visiting again to see the finished result of the beach huts over the water.

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6Thank LDHKAY
Greeley, Colorado
Reviewed 19 December 2015

This was our first trip to Mexico and El Dorado. My husband and I very much enjoyed our stay there. The rooms and resort are clean and inviting. The staff members go out of their way to support any need. For example, Fernado at Pepitos took extra care to make sure our meals and drinks were outstanding. Esmeralda went out...

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3Thank Karen M

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. ... more   less 

Additional Information about El Dorado Maroma, by Karisma

Address: Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710, Mexico (Formerly El Dorado Spa Resorts, by Karisma)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: RM1,439 - RM4,854 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Maroma, by Karisma 4.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
El Dorado Maroma Hotel
El Dorado Maroma Resort
Hotel Style:
#2 Family Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
#3 Romantic Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
#3 Spa Hotel in Playa Maroma
#3 Top resorts Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Maroma, by Karisma staff and other travellers.
485 questions
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Lynn
7 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the first floor offer great accessibility, but rooms on the upper floors have excellent views and a bit more privacy.”
  • Room with a view!
  • Morning Sunrise
  • A bit of private paradise
 of 5 bubbles MilwaukeeSnowbirds, 22 Mar 2017 | Read review
“In Palofito the rooms on the southside have more private views as those on the north face back to the main beach and the resort.”
 of 5 bubbles Verowanderer, 22 Mar 2017 | Read review
“We asked for a quiet room and were given one in Building 12. It was terrific.”
 of 5 bubbles Gardenmoose, 20 Mar 2017 | Read review
“Small resort- believe all rooms have good location”
 of 5 bubbles 743hermang, 19 Mar 2017 | Read review
“honeymoon suite”
 of 5 bubbles bobbyhayducka2, 16 Mar 2017 | Read review
5 of 5