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Front desk person was absolutely the rudest I have ever come across. I
work in this industry..
Customer service is key..her name is Aura and she talked over me when
I spoke ..To ask a couple in thier 60's to one pay a $100.00 dollar...More
Response from mepats, Manager at Relax InnResponded 2 weeks ago
Thank you Mariaaburgess9 for the feedback, we appreciate it. Sorry that you felt that our customer service was bad but it is our policy to charge $100 deposit for any incidentals or damages to the room, it does not have any age discrimination. Furthermore since...More
The check in was fast and easy, over night and morning staffs were nice and friendly, and breakfast was o.k. The room, however, seems a bit gloomy and dated and has a kind of muggy smell. The bathroom was clean and nicely lit though. Oh...More
The current owners have spent a lot of money to upgrade an old motel into an attractive no-frills place to stay. However, the rooms are very small, almost claustrophobic, although very clean and otherwise comfortable. The staff was very friendly and accommodating. We had to...More
Response from mepats, Manager at Relax InnResponded 6 November 2017
Thank you martnlivy for the feedback, we appreciate it. Glad to hear that your stay was enjoyable and it was a pleasure having you stay with us. Hope to see you again.
Rolled in here at 2:30 on a very busy Saturday and after a horrible treatment from across the street. Kiran Patel was gracious and welcoming. Upon learning their establishment had rooms ($25.00 cheaper too and breakfast) the whole check in was under 8 minutes and...More
We had to book at the last minute due to a change in plans. We were concerned about some of the reviews, but hardly any rooms were left in the area and this was the least expensive left, at over $100 a night. The place...More
Response from mepats, Manager at Relax InnResponded 3 August 2017
Thank you Thekansaspyet for the feedback, our entire staff appreciates it. Glad to hear that you had enjoyed your stay with us although the backed up tub was not pleasant, we apologize for the inconvenience. We have since resolved the issue and hope to see...More