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All reviewstrain tracksgreat locationll beanwithin walking distancemain streetpark your carstores and restaurantsfire pittwo blocksflagship storefront desk staffvery nice hotelplenty of parkingdefinitely stay here againgreat place to stayindoor pooloutlet shopping
This hotel is walking distance to the outlet mall and restaurants. Rooms are updated and nice, restaurant located on the first floor. Pool and jacuzzi was very clean and well kept. Only ate breakfast once, but it was good.
I stay at many, many hotels in the Hilton chain, and this is among the best of the Hilton Garden Inns. The location is great - behind the Freeport factory outlet stores, including LL Bean. Quiet location, yet no more than a few blocks to...More
Response from HGIFreeport1, Manager at Hilton Garden Inn Freeport DowntownResponded 9 June 2018
Thank you for staying with us at the Hilton Garden Inn Freeport Downtown! We are so happy to hear you enjoyed your stay & look forward to seeing you again.
On arriving in our room we felt that the bedding had not been changed but subsequently found out that the bedding is not sent out for laundering hence the creased un-ironed look rather than the crisp laundered look which we had come to expect from...More
Response from HGIFreeport1, Manager at Hilton Garden Inn Freeport DowntownResponded 3 days ago
We are so sorry to hear about the issues you experienced during your stay & will be looking into these items further. We hope that we were able to make this right for you, and if there is anything further we can do for you...More
For the background, see my wife's review: Too Many Broken Promises! by Tina W.
The General Manager did reach out to us to make this right. We appreciated their acknowledgement of the issues cited and we were assured they will work to improve their customer...More
This hotel has nice, large rooms, but doesn't include breakfast, it has thin walls so you can hear everything and the pillows are very bad (at least in the room we stayed in). But, Hilton members to get free bottles of water. It is in...More