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Hilton Garden Inn Freeport Downtown

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Traveller (132)
Room & Suite (28)
Storyboard
Overview
  • Excellent65%
  • Very good28%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“train tracks”(41 reviews)
“great location”(142 reviews)
“ll bean”(151 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Freeport Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Freeport Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,189)
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1,170 results
Traveller rating
749
330
66
19
6
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LanguageEnglish
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749
330
66
19
6
Show reviews that mention
All reviewstrain tracksgreat locationll beanwithin walking distancemain streetpark your carstores and restaurantsfire pittwo blocksflagship storefront desk staffvery nice hotelplenty of parkingdefinitely stay here againgreat place to stayindoor pooloutlet shopping
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1 - 5 of 1,170 reviews
Reviewed yesterday via mobile

This hotel is walking distance to the outlet mall and restaurants. Rooms are updated and nice, restaurant located on the first floor. Pool and jacuzzi was very clean and well kept. Only ate breakfast once, but it was good.

Thank SayyV
Hotel's Favourite
Reviewed 9 June 2018

I stay at many, many hotels in the Hilton chain, and this is among the best of the Hilton Garden Inns. The location is great - behind the Freeport factory outlet stores, including LL Bean. Quiet location, yet no more than a few blocks to...More

Thank CTManny
Response from HGIFreeport1, Manager at Hilton Garden Inn Freeport DowntownResponded 9 June 2018

Thank you for staying with us at the Hilton Garden Inn Freeport Downtown! We are so happy to hear you enjoyed your stay & look forward to seeing you again.

Reviewed 4 days ago

On arriving in our room we felt that the bedding had not been changed but subsequently found out that the bedding is not sent out for laundering hence the creased un-ironed look rather than the crisp laundered look which we had come to expect from...More

Thank Traveller_S-WalesUK
Response from HGIFreeport1, Manager at Hilton Garden Inn Freeport DowntownResponded 3 days ago

We are so sorry to hear about the issues you experienced during your stay & will be looking into these items further. We hope that we were able to make this right for you, and if there is anything further we can do for you...More

Reviewed 5 days ago

For the background, see my wife's review: Too Many Broken Promises! by Tina W. The General Manager did reach out to us to make this right. We appreciated their acknowledgement of the issues cited and we were assured they will work to improve their customer...More

Thank swatsp0p
Reviewed 1 week ago

This hotel has nice, large rooms, but doesn't include breakfast, it has thin walls so you can hear everything and the pillows are very bad (at least in the room we stayed in). But, Hilton members to get free bottles of water. It is in...More

Thank jackm0use
View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Wheelchair Access
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$200 - US$464 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Freeport
#2 Green Hotel in Freeport
#2 Family Hotel in Freeport
#2 Romantic Hotel in Freeport
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$200 - US$464 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Freeport
#2 Green Hotel in Freeport
#2 Family Hotel in Freeport
#2 Romantic Hotel in Freeport
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (132)
Room & Suite (28)
Dining (9)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
girlfrommass
10 July 2017|
AnswerShow all 6 answers
Response from Brad O | Reviewed this property |
Yes they have a towel bin in the pool area. As many as you need.
0
Votes
Lewis W
23 November 2016|
AnswerShow all 6 answers
Response from jgatsby | Reviewed this property |
I remember it being a short drive, maybe 15-20 minutes. This area was a good base for the Brunswick area
1
Vote
garybette
18 October 2016|
AnswerShow all 11 answers
Response from Dawn N | Reviewed this property |
Breakfast not included no , but very affordable. I believe 9.95 for a full buffet breakfast , always hot , and great service.
1
Vote
Room Tips
"i reccomend a room on the third floor near the front of the hotel (room 350 's)"
Read review
"Small kids ask for a train track side room on the first floor. We looked up the schedule so we knew when it..."
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"Choose the front of the building to avoid train noise"
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"A train 🚂 come by the back of the hotel"
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