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Hilton Garden Inn Portland Downtown Waterfront

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Hilton Garden Inn Portland Downtown Waterfront
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1,356 Reviews from our TripAdvisor Community

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Showing 1,335: English reviews
Start your review of Hilton Garden Inn Portland Downtown Waterfront
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Reviewed 2 days ago NEW

great location. staff was top notch. attentive and always with a smile. i arrived late for breakfast (about 10 minutes) they were cleaning up and putting things away. They cooked me a full breakfast and made me feel special. They didnt have to go out of their way, but hey did. slightly older feel to the rooms but clean. the...

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Thank michaeloU9363HL
Meriden, New Hampshire
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

On our first visit to Portland, we wanted a comfortable, friendly hotel right downtown, on the waterfront, convenient to everything, and Hilton Garden Inn delivered. Our water view room looked out over the Casco Bay Ferry terminal and we could watch the comings and goings of the ships. The room was spacious, comfortable, clean, and had all the amenities we...

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Helpful?
Thank RCFSRD
About Hotel's Favourite Review
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello! Thank you for taking the time to complete a review of our hotel on Trip Advisor! We are happy to see that you enjoyed our convenient location, the great view over the harbor, and our great staff! We look forward to welcoming you back to our hotel when travel returns you to Portland. Until then, best wishes for a...

Highland Mills, New York
Reviewed 4 days ago NEW

Rooms were immaculate and staff was amazing! Our floor had a party going on with lots of door slamming and noise, and it was quieted almost immediately after I contacted the front desk. The staff couldn't have been more gracious and accommodating for our whole stay. Highly recommend staying here!

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Thank nametaken75
Salem, New Hampshire
Reviewed 4 days ago NEW

My wife and I stayed at your Hotel on Sunday evening. We arrived around 1:30 pm. we were treated exceptionally well with a very nice greeting and smiles all around.The two ladies that checked us in were Taylor and Ashley. These two ladies should be used as the poster children for excellent service with personality. We have stayed in Hotels...

Review collected in partnership with Hilton Garden Inn
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Thank jimd1347
Houston
Reviewed 1 week ago NEW

Experience; Excellent Very clean and family atmosphere- the staff was incredible; Autumn; Ellen; Sloan; Ariana and the 4th floor housekeeping was outstanding!!!!!!!! Very clean and family atmosphere- the staff was incredible; Autumn; Ellen; Sloan; Ariana and the 4th floor housekeeping

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Thank stevear2017
Old Town, Maine
Reviewed 1 week ago

It was a very welcoming arrival. Along with a beautiful view from the room. Very convenient to a couple of great places to eat and grab a drink afterwards. It was a great location for just walking around and shopping and some of the local shops

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Thank 871francisc
Portland, Oregon
Reviewed 1 week ago

Ask for a room that faces the harbor. Watch the sunrise and cruise ships come in. Walk to good shopping and restaurants. Comfy beds, good pillows, clean. Stay there at least twice a year visiting family in Portland. Good value!

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Thank franma267
Reviewed 1 week ago via mobile

I love this hotel! We were on the top floor, which is usually a downside, but we were overlooking the harbor and it was beautiful, even for the winter time! The room was very nice inside and felt freshly renovated. There is also free breakfast which is made by a top-notch chef who makes delicious food.

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Thank Tyler B
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello! Thank you for taking the time to complete a review of our hotel on Trip Advisor! We're pleased to see that you had such a great stay with us and that you were able to enjoy a great view! Please keep us in mind for when travel returns you to Portland as we would love to welcome you back....

Albany, New York
Reviewed 2 weeks ago

This is a good HGI. Great location right in the thick of Old Port area. Walking around visiting the many boutiques & shops is very cool. Lots of local artisans products, pottery, jewelry & great food!

Review collected in partnership with Hilton Garden Inn
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Thank theresabC5928ON
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello! Thank you for taking the time to complete a review of our hotel on Trip Advisor! We're pleased that you enjoyed your overall stay and that you found our location convenient for all of your needs. Please keep us in mind for when travel returns you to Portland as we would love to welcome you back! Until then, best...

Reviewed 2 weeks ago via mobile

Had a great time at the Garden Inn, the hotel was nice but it was the staff that made all the difference. Autumn Greenleaf at the front desk was amazing!! She was so helpful and so kind. She helped me and my mom find things to do, gave us recommendations of must see places and restaurants to eat. She Had...

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Helpful?
Thank Ariana G
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello! Thank you for taking the time to complete a review of our hotel on Trip Advisor! We're so pleased to see that you enjoyed several aspects of your stay, and that you found Autumn to be so helpful! She's indeed wonderful. We appreciate your overall feedback as it allows us to ensure an enhanced guest experience for all our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Downtown Waterfront Portland hotel in Portalnd, Maine is perfectly situated in the city's Historic Old Port District and offers fantastic views of Casco Bay and Portland's working waterfront. Everything is within walking distance and you will enjoy the convenience of boutique shopping, gourmet restaurants, and fabulous art galleries being nearby. Steps from our Portland, ME hotel's front door you will find the Portland Trails jogging path, fishing and sailing tours, as well as great family attractions. We're also conveniently located near area attractions such as Hadlock Field, home of the Red Sox affiliate Portland Seadogs, Portland Museum of Art, Merrill Auditorium and Cumberland County Civic Center. Beautiful Maine rocky coast and sand beaches are within a short drive!Hilton Garden Inn Portland, Maine Hotel Features...• 120 hotel guestrooms, many with ocean views• Great American Grill® serving a full service, made to order breakfast buffet• Evening hotel room service• Lobby bar serving dinner nightly• 2 state-of-the-art meeting rooms for groups from 2 to 50• On-site catering for meetings, receptions, breakfasts, lunches and dinners for small groups• 24-hour Pavilion Pantry convenience mart• Complimentary shuttle service (airport and local businesses)• Valet Parking• Complimentary 24-hour business center• Complimentary high-speed, wireless internet service throughout hotel• Indoor heated pool and whirlpool• Complimentary fitness facilityThe 120 oversized guestrooms at the Hilton Garden Inn hotel in Portland feature...• Waterfront or Portland, Maine city views!• Complimentary secure printing to the 24-hour business center• Oversized work desk, ergonomic chair and desk level outlets• Two dual-line speakerphones with voicemail• Refrigerator, microwave and coffeemaker• Iron, ironing board and hairdryer• USA Today each weekday morning• Non smoking and accessible rooms availableAttractions near the Hilton Garden Inn hotel in Portland, ME include...• 5 miles from Portland International Airport• Within walking distance from the waterfront• 1/2 mile from I-295 and I-95• 1 mile from the Cumberland County Civic Center• 12 miles from Freeport, home of L.L. Bean• 10 miles from the famous lighthouses of Portland, MaineCome enjoy the hospitality at our Hilton Garden Inn hotel in Portland, Maine.***** Everything. Right where you need it. ***** ... more   less 

Additional Information about Hilton Garden Inn Portland Downtown Waterfront

Address: 65 Commercial Street, Portland, ME 04101-4703
Region: United States > Maine > Portland
Price Range: RM651 - RM2,105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Portland Downtown Waterfront 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Portland Hilton Garden Inn
Hilton Portland
Hilton Garden Inn Portland Downtown Waterfront Maine
Hotel Style:
#1 Green Hotel in Portland
#1 Family Hotel in Portland
#2 Business Hotel in Portland
#3 Romantic Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Portland Downtown Waterfront staff and other travellers.
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Bangor, Maine
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Questions? Get answers from Hilton Garden Inn Portland Downtown Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a waterfront view are the best”
 of 5 bubbles emmarkjack, 7 Mar 2017 | Read review
“Be sure to pick a room with ocean view.”
  • Ocean view from the room.
 of 5 bubbles vladimirv612, 27 Feb 2017 | Read review
“Pay a little extra for a water view room...amazing to wake up to the sun on the Casco Bay Ferry...”
 of 5 bubbles RCFSRD, 22 Feb 2017 | Read review
“Be sure to ask for a room facing the waterfront”
 of 5 bubbles jomama1947, 13 Feb 2017 | Read review
“We used the handy washer and dryer near the gym and pool! For swim suits and clothes that got wet around pool.”
 of 5 bubbles BostonRich617, 30 Jan 2017 | Read review
5 of 5