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The Westin Portland Harborview

Booking.comUS$165*
View Deal
#10 of 19 Hotels in Portland
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$175*
US$165*
US$175*
US$165*
US$175*
US$165*
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The Westin Portland Harborview
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881 Reviews from our TripAdvisor Community

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Showing 867: English reviews
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Reviewed 3 days ago NEW

As an Gold SPG member, the Harborview is an absolute gem. The staff is exceptional and they cater to your every need, always very accommodating to make sure your stay is delightful. The hotel is located right near Old Port, walkable to the harbor and all the great restaurants along Commercial (don't miss Street & Company and Scales). With lots...

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Helpful?
Thank Michael D
New Hampshire
HOTEL’S FAVOURITE REVIEW
Reviewed 28 January 2017

Traveled to Portland on Amtrak's Downeaster and was promptly picked up by shuttle driver Marty. By the time we got to the hotel, he had given us lots of tips for our stay. Although we arrived before check-in, Jamie, at the desk, told us he had a room for us and not to worry. The room was a corner room,...

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Helpful?
Thank dontforget2
About Hotel's Favourite Review
Jeffery B, General Manager at The Westin Portland Harborview, responded to this review

Dear dontforget2, Thank you very much for the great review and most especially for recognizing both Jamie and Marty for their service. We work very hard to help our guests make the most out of their stay - I'm very happy that you enjoyed your visit and we look forward to welcoming you back very soon. Warm regards, Jeffery Burrell

Reviewed 6 days ago NEW

The last time my family and I decided to take a vacation in Portland, Maine, we booked a room at this hotel. When we arrived at night, everything was fine until we saw our room. Not only was the location of the hotel room deserted from civilization, the view from the window was completely unsatisfactory, especially when we purposely booked...

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Helpful?
1Thank Laurel C
Jeffery B, General Manager at The Westin Portland Harborview, responded to this review

Dear Laurel C, I was very disappointed to read your review regarding your recent stay. Please accept my sincere apology for your dissatisfaction with a variety of aspects which impacted your visit. Of utmost concern is my team's response. We take great pride in helping our guests make the most of their stay and how my team responded is contradictory...

Reviewed 1 week ago

The stay was to be expected and everyone was friendly and helpful. Unfortunately they only require room numbers and signatures to charge meals/drinks to rooms at their restaurants, so anyone can charge their meals to random rooms in the hotel. It took me 5 tries to get a fraudulent charge reversed on my credit card. While the people I spoke...

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Helpful?
2Thank Stephen T
Jeffery B, General Manager at The Westin Portland Harborview, responded to this review

Dear Stephen T, Thank you for the feedback - I appreciate your taking the time to alert us to a potential issue. We do offer the convenience of charging onsite bills to your guestroom - our systems verify name and room number to help us assure the correct rooms are charged. In your instance, it appears we missed that safeguard...

Boston, Massachusetts
Reviewed 1 week ago via mobile

Stayed in a Jr Suite so that our college age daughter could stay with us. Very nice room with an okay view on the 4th floor. The hotel has a free shuttle that will take you anywhere within three miles for free, but we were able to walk everywhere easily. We got back ready to go to sleep the first...

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Helpful?
Thank heather02359
Jeffery B, General Manager at The Westin Portland Harborview, responded to this review

Dear heather02359, Thank you for the great review! I was sorry to read that it too awhile to get your pull-out sofa made up. We are making changes to our processes to assure sofa beds are made up with each check-out so this should not an issue moving forward. We look forward to welcoming you back soon. Warm regards, Jeffery...

Brookline, Massachusetts
Reviewed 1 week ago

I used to travel a lot for business but not really so much for the last few years. Took a weekend trip to Portland and when I saw a great rate at the Westin figured to give it a try. Really another awesome Starwood experience. Staff was highly professional and very friendly. While I haven't travelled a lot the last...

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Helpful?
Thank BklineTraveller
Jeffery B, General Manager at The Westin Portland Harborview, responded to this review

Dear Bkline Traveller, Thank you for the great review! We thank you again for your loyalty to Starwood and look forward to having you back many times again in the future. Portland is a great city to explore so please visit us again soon. Warm regards, Jeffery Burrell

Winthrop, Massachusetts
Reviewed 1 week ago via mobile

We traveled from Boston to hear Bernie speak and stayed at the Westin which is a block away from the hall We only stayed for one night but the room was clean and spacious, very comfortable bed, and modern clean bathroom. Centrally located, helpful and friendly staff. The only drawback was parking. It costs an extra $25 so add that...

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Helpful?
Thank karladrach
Jeffery B, General Manager at The Westin Portland Harborview, responded to this review

Dear karladrach, Thank you for the review - we appreciate your comments about out hotel - our team works very hard to assure each guest gets a great night's rest. Our Arts District location make us a great option when attending events at the State Theater - as you did. I appreciate your comment about parking - unfortunately our hotel...

Columbia, South Carolina
Reviewed 1 week ago

The hotel overall is looking dated and needs some renovations. Lobby/Check In - nice staff, sundry shop in the lobby was basically empty the entire time I visited with no drinks or snacks. Very strange. Rooms - Westin bed was wonderful, rooms were starting to look dated. Shower needed some renovations. Restaurants - well there is no real dinner or...

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Helpful?
1Thank pineappleguy
Jeffery B, General Manager at The Westin Portland Harborview, responded to this review

Dear pineappleguy, Thank you for taking the time to provide feedback about your recent stay. I'm sorry that you did not receive the experience desired and that it appears we've fallen short on our goals of delivering a great guest experience. We are in the middle of revising our restaurant menus and are excited to continue to evolve our offerings...

Reviewed 3 weeks ago

Nice hotel, beautiful interior, spacious rooms, available amenities near by, 24 hrs room services, rooms with all essential things, Restaurant is good but with less food option, comparatively costly in room dining, but lots of good food restaurants near to hotel. Free shuttle services.

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Helpful?
Thank DrBiswajit B
Jeffery B, General Manager at The Westin Portland Harborview, responded to this review

Dear DrBiswajit B, Thank you for your comments and your feedback. We are always seeking opportunities to improve our level of services and appreciate your comments about our restaurants. We recently refreshed our food menus in all of our venues and continue to modify as new ingredients become available - our culinary team is committed to delivering the freshest food...

Berlin, Connecticut
Reviewed 3 weeks ago

The overarching element that I took away from the Westin Portland was how friendly the staff were, from Tracy (reservations), Edith and Tonya (front desk), the Concierge staff, and the food/beverage/catering staff. They seemed genuinely committed to guest services. Spent a few days, while at a professional conference, here. Every staff member with whom I had contact was professional, courteous,...

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Helpful?
Thank Roberta R
Jeffery B, General Manager at The Westin Portland Harborview, responded to this review

Dear Roberta R, Thank you for your great review! Thank you especially for recognizing so many of the great folks who work here - our entire team is committed to delivering an exceptional experience to each and every guest and I'm so happy so many of the team made such favorable impressions. We look forward to having you back again...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Top of the East
Top of the East
Cuisines: American, Bar
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Westin Portland Harborview is centrally located in the heart of downtown's vibrant Arts District. Formerly the Eastland Park Hotel, our historic hotel's 289 room hotel offer the uplifting, revitalizing amenities you have come to expect from Westin. Other property features include our full service Akari Spa, 24-hour WestinWORKOUT(R) Fitness Studio, and Congress Squared restaurant. Treat yourself to panoramic views of Portland and Casco Bay from our iconic rooftop lounge, Top of the East offering delicious and healthful local fare & signature cocktails. ... more   less 

Additional Information about The Westin Portland Harborview

Address: 157 High St, Portland, ME 04101-4563
Region: United States > Maine > Portland
Price Range: RM679 - RM1,523 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Portland Harborview 4*
Number of rooms: 289
Reservation Options:
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Also Known As:
The Westin Portland Harborview Maine
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Portland Harborview staff and other travellers.
12 questions
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Gorham, Maine
New York City, New York
Bangor ME
2 months ago
Eaton, New Hampshire
over a year ago
West Park, New York
over a year ago

See all questions (12)

Questions? Get answers from The Westin Portland Harborview staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good to stay”
, 8 Apr 2017 | Read review
“Join their member rewards program for free and you get free wifi!”
srwpnh, 6 Apr 2017 | Read review
“Corner room, 910 etc..”
2havnfun, 28 Mar 2017 | Read review
“Definitely chhose the waterview, 10th floor or above.”
73nathaniels, 21 Mar 2017 | Read review
“Ask for higher floor with a view of the water front.”
106eiada, 16 Mar 2017 | Read review
5 of 5
Booking.com
US$165* /night
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Expedia.comUS$165
Orbitz.comUS$165
AMOMAUS$175
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Prices are for 1 room, 2 adults
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