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Embassy Suites by Hilton Portland Maine

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Embassy Suites by Hilton Portland Maine
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1,280 Reviews from our TripAdvisor Community

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Showing 1,274: English reviews
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Thomaston, United States
Reviewed 2 days ago NEW

Great breakfast! We were disappointed that both the pool and hot tub were unavailable at the hotel ~ when asked they had a solution where we could use another nearby hotel's pool which would have worked but then the other hotel's pool was unavailable as well. Overall a nice stay- clean with spacious rooms.

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Thank Amy B
MA
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

My girlfriend and I took our daughter for a quick getaway. The desk clerk was very pleasant and check in was easy. We had a suite with 2 queen beds. Nice and clean. The girls quickly changed and went to the pool. I guess a lot of families thought the same thing, the pool was crowded but the girls still...

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Thank MaSam
About Hotel's Favourite Review
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear MaSam, WOW! I could not have said it any better. Thank you for taking so much time to review us. Our guests feedback is so important. Did you know that at 10 pm we allow only adults til midnight? We understand that our pool and hot tub can get very busy in the evening, and try to accommodate each...

A TripAdvisor Member
Level Contributor
7 reviews
4 hotel reviews
9 helpful votes
Reviewed 5 days ago NEWvia mobile

We recently stayed here for a short family getaway while our daughter had a casting call for LL Bean. We originally booked for one night but upon our arrival we were amazed at the room we were given as it was an upgrade from what we originally booked. Being a family of 4 we were very happy with our 2...

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EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Thank you for taking time to review us. It is great to read that your stay with us was "special." Hope your daughter had a great visit with LL Bean. Hope to have you and your family back again! Graciously, Jennifer LeClair Asst. General Manager

Reviewed 6 days ago NEWvia mobile

Once again stayed at my go to hotel in Portland while I visit family in the area. Location is perfect not directly in city but certainly close enough. Going out of hotel and jet port grounds turn on to Congress st and it's a straight shot into downtown. They are in the process of a much needed face lift, so...

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Thank Susancara
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear Susancara, Thank you for taking time to review us. We appreciate feedback in order to serve our guests better. Our "face lift" is coming soon! I am disappointed and do apologize that your snacks were not in your room at arrival time. I realize how long a day can be traveling. Please let me know when you are back,...

Brewer, Maine
Reviewed 1 week ago

I'm usually pretty happy with embassy suites. They offer enough space for us to travel with our teenage son without needing to get an extra room for him. I've been a member of their loyalty program for a lot of years, so they are usually my go-to hotel when we travel. We were flying out from the jetport in the...

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Thank momoftwoteenboys
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear Momoftwoteenboysr, Thank you for taking the time to give us feedback on Tripadvisor. I am disappointed to read your stay with us was not what you expected. I would like to welcome you back. Please contact me at 207-775-2200. Graciously, Jennifer LeClair Asst. General Manager

Livermore, Maine
Reviewed 1 week ago

The night we stayed the hotel was taken over by loud teenagers. They finally stopped running the halls at 12:13am...the staff didn't seem to do much about it. Very disappointing night away...time to do a little upgrading and deep cleaning. 3rd floor smelt like wet dog. No door on the bedroom seemed a little unusual. I was definitely expecting a...

Review collected in partnership with Embassy Suites Hotels
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1Thank 714katherineq
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear 714katherineq, Thank you for taking the time to review us. We apologize for any excessive noise created by our hotels' guests. We will address this with our team. We are currently at the beginning phases of refreshing our hotel. It is very exciting. Hope you come back and give us another chance. When you do, please feel free to...

Waterville, Maine
Reviewed 2 weeks ago

Very comfortable. Great staff. Well taken care of. One of our party was not feeling well and service personal went out of their way to make sure a special soup was prepared. The soup seventh your stomach and tasted great.

Review collected in partnership with Embassy Suites Hotels
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1Thank mrwalsh48
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear Mrwalsh48, Thank you for a great review! I am thrilled to read that we took good care of you when one of your party members were not feeling well. Our chef can "whip up" any soup that is good for your health and soul. Hope to have you back again soon! Graciously, Jennifer LeClair Asst. General Manager

Bangor, Maine
Reviewed 2 weeks ago

Had a good experience and enjoy staying at this hotel. It's close to everything, the rooms are nice and the breakfast is an excellent value. We have stayed there 3 times in the last month and will stay there again.

Review collected in partnership with Embassy Suites Hotels
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Thank N6657QKrobertb
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear N6657QKrobertb, Thank you for taking the time to review us on Tripadvisor. I am happy to read that you had a positive stay and enjoyed our Made to Order Breakfast. Hopefully, you had a chance to try our famous omelets from our amazing Omelet Chef. Looking forward to having you back on your 4th stay! Graciously, Jennifer LeClair Asst....

pelham, United States
Reviewed 2 weeks ago

This place is on a this list of hotels for Portland hockey tournaments . They should remove themselves. The staff and security treated the adults and kids poorly. Grumpy bartenders, overzealous security, poorly managed.

Review collected in partnership with Embassy Suites Hotels
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Thank carlogY406VQ
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear CarlogY406VQ, Thank you for taking the time to review us on Tripadvisor. I am disappointed to read that your stay was less than perfect. We strive to provide a fun, but also a safe environment when we have numerous hockey groups at the hotel at one time. We work hard in balancing the needs of each and every one...

Lincoln, United States
Reviewed 2 weeks ago

I stayed at this Embassy Suites hotel the evening before an early morning flight from Portland, ME. It was nice to be in an affordable room within walking distance to the airport terminal (no drive in the morning) with more living space than typical at an airport hotel. As an Embassy Suites property I thought the room was a bit...

Review collected in partnership with Embassy Suites Hotels
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Thank Ralph L
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this review

Dear Ralph L, Thank you for taking time to review us on Tripadvisor. I am happy to read you enjoyed the Evening Reception and Made To Order Breakfast. Looking forward to having you back soon! Graciously, Jennifer LeClair Asst. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Embassy Suites by Hilton Portland Maine

Address: 1050 Westbrook Street, Portland, ME 04102-1915
Region: United States > Maine > Portland
Price Range: RM572 - RM1,777 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Portland Maine 3.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Embassy Suites Portland
Portland Embassy Suites
Embassy Suites By Hilton Portland Maine
Hotel Style:
#1 Business Hotel in Portland
#2 Green Hotel in Portland
#2 Family Hotel in Portland
#4 Romantic Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Portland Maine staff and other travellers.
15 questions
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New York City, New York
Rogers City, Michigan
over a year ago
Wurtsboro
over a year ago
3 months ago

See all questions (15)

Questions? Get answers from Embassy Suites by Hilton Portland Maine staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the double queen suite was perfect for our family of 5”
 of 5 bubbles kerrycoak, 5 Mar 2017 | Read review
“Every room is a two room suite, but I like the airport side.”
 of 5 bubbles MAUREENM881, 21 Feb 2017 | Read review
“Ask for a room facing the airport!!”
  • vanity
  • 2 queen bed room
  • 2 queen beds
 of 5 bubbles guybarter, 15 Feb 2017 | Read review
“Don't worry about it being close to the airport. I never heard any airport traffic.”
 of 5 bubbles mrsbboudreau, 25 Jan 2017 | Read review
“It's at the airport so be careful of which side you end up on.”
 of 5 bubbles 542shawnk, 9 Nov 2016 | Read review
5 of 5