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Extended Stay America - Portland - Scarborough

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Traveller (16)
Room & Suite (20)
Dining (1)
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Overview
  • Excellent45%
  • Very good23%
  • Average18%
  • Poor4%
  • Terrible10%
Travellers talk about
“grab and go”(4 reviews)
“hotel offers”(2 reviews)
“front desk”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Offers from Extended Stay America - Portland - Scarborough
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Offers from Extended Stay America - Portland - Scarborough
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (65)
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Traveller rating
28
13
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3
7
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LanguageEnglish
28
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11
3
7
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All reviewsgrab and gohotel offersfront deskhotel staffroom was cleankitchen areaparking lotgreat place to staywould stay againshort drivefull kitchengarycupboardportlandamenitieskitchenettemall
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1 - 5 of 62 reviews
Reviewed 2 weeks ago

I stayed at the E.S.A. in Scarborough, ME for over 2 months. Funny thing is that Maine was not on my list of places to go but God knew. I thoroughly enjoyed my experience and stay. I wanted for nothing, directions, (got it), extra towels...More

Thank Jeannette R
Response from 00esa, Manager at Extended Stay America - Portland - ScarboroughResponded 2 weeks ago

Jeannette, it was a pleasure having you as a guest at Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Reviews such as yours mean a lot! Thank you once...More

Hotel's Favourite
Reviewed 23 August 2017

This was our 7th hotel in our cross-country trek from Los Angeles to Portland, Maine, and Extended Stay America was our favorite hotel. The staff was meticulous. They were cheerful and helpful. The hotel itself in located off of Payne Road i a nice and...More

Thank vicavale
Response from 00esa, General Manager at Extended Stay America - Portland - ScarboroughResponded 24 August 2017

Thank you for your loyalty towards our brand and for including us in your travel plans. We are thrilled to read our location was convenient for your needs and that our hospitality exceeded your expectations. Our staff will be delighted to hear your compliments. We...More

Reviewed 2 weeks ago

Dirty, smelly room. The fridge was dirty. No supplies in the kitchen. Was told upon check in that they would call to see what we would like/need. That call never came. The room smelled disgusting from previous guests cooking. Had to open windows and purchase...More

Thank Erin C
Response from 00esa, Manager at Extended Stay America - Portland - ScarboroughResponded 2 weeks ago

Erin, we strive to provide wonderful hospitality to all of our guests, and we sorry to let you down. Please accept our sincere apologies for the difficulties you encountered during your stay. Your feedback is important to us, and so it has been discussed with...More

Reviewed 4 weeks ago

Our room was very dirty. Stains on sheets, filth on refrigerator, dirty bathroom. What was advertised as a fully stocked kitchen, was very limited and items needed were by request to the front desk. Busy weekend in the area so the hotel was fully booked...More

Thank L R
Response from 00esa, Manager at Extended Stay America - Portland - ScarboroughResponded 4 weeks ago

Please accept our sincere apologies that we failed to provide you with the clean and comfortable room that you deserved and regret the inconvenience caused. We take the cleanliness of our rooms very seriously and steps are already underway with our housekeeping team to ensure...More

Reviewed 15 April 2018

Melyssa was helpful, genuine and thoughtful. Give her a raise. You cant teach that. We will be back. We asked a few questions and each time she explained throughly. The room was clean. Wish they had keurigs coffee machine though. We actually travel with ours....More

Thank Tammy R
Response from 00esa, Manager at Extended Stay America - Portland - ScarboroughResponded 15 April 2018

Tammy, thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Everyone from our team has appreciated you for highlighting their efforts. Thanks once more...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$97 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$97 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (16)
Room & Suite (20)
Dining (1)
Questions & Answers
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Jan S
19 April 2017|
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Response from Marvin N | Reviewed this property |
There is a bus line that goes around Portland, As for shopping you can go to the Shaws its a 10 of a mile. A fast 10 min walk. Down from that is a walmart, reataurants...taxi service..lyft,uber,taxi 207
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Room Tips
"Ask for additional nights at the hotel. The rate can be lowered if you ask."
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"cloeness to supermarket and the mall"
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"Avoid room 229"
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"Any room is really great!"
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