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Courtyard Portland Airport

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Courtyard Portland Airport
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264 Reviews from our TripAdvisor Community

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Showing 260: English reviews
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wa
Reviewed 3 days ago NEW

This is 4th time we have stayed at this hotel. Maybe the attitude of the people who work here are typical of the people who are from Maine. Customer service is not much. This time when checking in I was offered 250 points a night to not get room service. Sounded great but here is the reason. They don't want...

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Helpful?
Thank Tayalmp
Dayna R, General Manager at Courtyard Portland Airport, responded to this review

I am so sorry that we have not met your expectations after doing everything in our power to answer each of your requests throughout your stay. We pride ourselves on our high standards but make mistakes along the way. When we fall short, we work even harder to maintain the high level of satisfaction we have from our guests.

Topsham, Maine
Reviewed 2 weeks ago

I've stayed here before early morning flights from PWM. The shuttle bus is very convenient. The hotel is very comfortable -- a standard Courtyard property. The staff friendly and helpful. It is easy to find from the Maine Mall or off I-295.

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Helpful?
Thank amasland
Kristie M, Front Desk at Courtyard Portland Airport, responded to this review

Hello! I'm so glad to hear you had a positive experience with us, and I sure hope you got to enjoy your time in our Maine Mall! - Kristie

Bangor, Maine
Reviewed 2 weeks ago

Spent one night here with the family. Paid the additional money to stay at a place with an indoor (and supposedly heated) pool. Two of us found the water way too chilly to get in and other 2 toughed it out. It wasn't just us, the other patrons there were having the same miserable experience. The pool was smallish. Jacuzzi...

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Helpful?
Thank RegRgr
Dayna R, General Manager at Courtyard Portland Airport, responded to this review

We check our pool daily to insure it is maintaining a safe environment for our guests, and maintaining a temperature of 80 degrees. We will certainly look into whether there is an issue with the pool heating system, thank you for notifying us.

Reviewed 3 weeks ago

I stayed here while visiting Portland, and staff were welcoming, and friendly, explained where I could find the gym and other amenities. The room was spacious and very comfortable, and the shower was hot, much needed after a long drive. Staff throughout the building were always friendly. I couldn’t get the heat working in my room and reception were super...

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Helpful?
Thank Tamara H
Seamus P, Manager at Courtyard Portland Airport, responded to this review

Dear Tamara H, Thank you so much for leaving us feedback on TripAdvisor! Guest Service is paramount to our success as a whole. It's very pleasing to see our staff going above and beyond. We appreciate your kind words and business. We're looking forward to seeing you again soon! Safe Travels, Seamus Perry Manager

Fort Lauderdale, Florida
Reviewed 15 March 2017 via mobile

Incredibly nice hotel, very modern. The rooms are huge and comfortable with two queens and a pullout single. Amazing amenities including a lobby bistro serving Starbucks products and a heated pool and spa. Very close to pretty much every restaurant chain and a mall. Downtown is about a ten minute uber ride. We will definitely be back.

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Helpful?
Thank DamienComedy
Dayna R, General Manager at Courtyard Portland Airport, responded to this review

Looking forward to seeing you again on your next visit!

Clearwater, Florida
Reviewed 6 March 2017

The room was a little smaller than expected, with a desk, sofa, ottoman, bed, tv (with internet tv), good sized bathroom. It was set up in a way that it was crowded but roomy at the same time. The staff at the desk were good for dinner recommendations, and the Starbucks bar hit the spot. It was close to a...

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Helpful?
Thank Michael D
Kristie M, Front Desk at Courtyard Portland Airport, responded to this review

Hello Michael! Thank you so much for the kind review! We enjoy making sure each of our guests feels welcomed and appreciated, as well as introducing them to some of the interesting eateries around South Portland and Portland's Downtown! I am sorry to hear, however, that you had some noises keeping you up. We want to be sure everyone gets...

Newmarket, NH
Reviewed 6 March 2017

This is a very modern hotel, near enough to downtown Portland but without the traffic. Indoor pool was a little on the smaller side. Friendly staff, accommodating. A couple of cons - prefer a place with a free breakfast, rather than pricey Starbucks in the lobby. Also, no free coffee in the lobby like many places offer...as they want you...

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2Thank NHTravelingFamily
Kristie M, Front Desk at Courtyard Portland Airport, responded to this review

Hello! While I'm sorry to hear that our Bistro did not meet your needs, I am glad to hear that our staff were friendly and welcoming and that our location suited your needs and allowed you to explore all that Downtown Portland has to offer! - Kristie

Rochelle Park, New Jersey
Reviewed 19 February 2017

was nice and close to everything room was excellent very clean and they have free shuttle to the nearest mall they have a coffee bar in the lobby amazing great customer service answer all my question and recommended place to go

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Helpful?
Thank Yanil G
Kristie M, Front Desk at Courtyard Portland Airport, responded to this review

Hello Yanil! I'm glad you were able to get recommendations on where to eat and shop, and even more glad you enjoyed them! We hope to see you sometime soon! - Kristie

Reviewed 16 February 2017

we decided to spend the evening of Feb. 7th at the Courtyard instead of risking traveling the early the next morning. We were met at the door by a smiling luggage helping front desk person. She was warm friendly and very helpful. We enjoyed the evening safe, warm and dry. Thanks for a very enjoyable stay.

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Helpful?
Thank Dana B
Kristie M, Front Desk at Courtyard Portland Airport, responded to this review

Hello Dana, We're glad to hear you had a fantastic stay! Unexpected weather delays can sometimes make things a little turbulent, so I'm glad to hear we actually made your trip smoother. I hope we'll see you here again soon! - Kristie

Reviewed 21 January 2017 via mobile

Hotel was super clean. Pool, sauna work out room. Great room set up. Breakfast was bomb.. super good food, place has a bar if your into that kind of stuff. Kids enjoyed watching airplanes land and take off. Definetly recommended.

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Helpful?
Thank benpaul21
Kristie M, Front Desk at Courtyard Portland Airport, responded to this review

Hello! I'm glad to hear you enjoyed your stay with us! We hope to see you stay with us again! - Kristie

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Only 3 miles from the Portland Jetport, minutes from the Maine Mall, and less than 1 mile from I-95 and 295, Courtyard by Marriott Portland Airport is the perfect location for shopping, site-seeing, or visiting a corporate client. Sebago Brewing Company Restaurant, a local favorite, is just a short walk across the street. Fairpoint, Fairchild, Unum, and Hannaford are among the businesses within minutes of our door. Visit nearby beaches, dine on Lobster, and experience the friendly service that keeps people returning. Free Shuttle available on request to Airport, area offices, and restaurants within a 5 mile radius. ... more   less 

Additional Information about Courtyard Portland Airport

Address: 100 Southborough Dr, South Portland, ME 04106-6906
Region: United States > Maine > South Portland
Price Range: RM473 - RM1,269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Portland Airport 3*
Number of rooms: 92
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Also Known As:
Courtyard By Marriott Portland Airport Hotel South Portland
Courtyard South Portland
South Portland Courtyard
South Portland Marriott
Courtyard Hotel South Portland
Hotel Style:
#3 Family Hotel in South Portland
#3 Romantic Hotel in South Portland
#6 Business Hotel in South Portland
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Portland Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I said that the hotel was "quiet" above, because the walls seemed well insulated-probably quiet normally.”
RegRgr, 9 Apr 2017 | Read review
“Corner suite on 3rd floor was very comfortable!!”
danabC9700ID, 16 Feb 2017 | Read review
“I would recommend a room, non-street side”
JodiR207, 4 Oct 2016 | Read review
“Away from Elevator”
Rock_Chicago28, 1 Oct 2016 | Read review
“Ask to stay away from the corner situated against the road”
worktotravel14, 11 Aug 2016 | Read review
5 of 5