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DoubleTree by Hilton Hotel Portland

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DoubleTree by Hilton Hotel Portland
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896 Reviews from our TripAdvisor Community

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Showing 881: English reviews
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Great Barrington, MA
Reviewed yesterday NEW

We stayed at this hotel for a conference. Easy on and off Maine Turnpike. Across from the Maine Mall. Lots of choices for restaurants close by. Food was excellent as was the service. Room service very good. Would definitely stay here again. Conference rooms were very comfortable; temperature and lighting. Video equipment could be updated.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Denise F
San Antonio, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

The hotel is conveniently located. Plenty of restaurants and shopping in walking distance. There is also a restaurant in the hotel and room service is available. Parking is ample, free, close and easy. Check-in is fast and easy. Our room was clean and comfortable as well as quiet. Can't wait to go back again

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Helpful?
Thank Kathy O
About Hotel's Favourite Review
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you Kathy for letting us know how much you enjoyed your stay with us. We are delighted to hear that you found our location convenient and that our hotel was clean and comfortable for you. We agree that we are perfectly located for all that Portland has to offer and we hope to see you again soon ! We'll...

Quechee, Vermont
Reviewed yesterday NEW

Excellent all around. Would suggest a choice of a light blanket as the duvet was too warm. Parking was convenient, food was delicious and the staff was especially helpful. The artwork was well chosen and we appreciated being able to bring our little dog in at no additional cost.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Polly F
Washington DC, District of Columbia
Reviewed 3 days ago NEW

The Bottom Line - new doubletree property with nice rooms, good service, great value Room stayed: executive floor King The Great - the rooms are brand new and nice. Good power outlet coverage for gadget happy travelers. Nice bathrooms. Rooms are good sized, good sound insulation. The Good - free drink vouchers for status members at the bar. A nice...

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Helpful?
Thank TheJewgernaut
Southwest Connecticut
Reviewed 4 days ago NEW

Stayed at this hotel for one night for business. The location is great. Close to the airport, so there is a free shuttle from and to the airport. There is a Starbucks literally about 100 feet from the hotel; which makes it very convenient for a quick cup of coffee or a snack. Plus, there is a fairly large Mall...

Review collected in partnership with DoubleTree by Hilton
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1Thank tonypct
Conway, New Hampshire
Reviewed 5 days ago NEW

Digital key doesn't work, app check in doesn't send info to hotel, elevators don't both work in East tower. Hotel staff don't do anything to resolve issues. Horrible waste of time and money. So many more options to stay in Portland area.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
2Thank hnknsn11
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Dear Mr. Noyes, Please accept our apologies for any challenges you may have experienced with our Digital Key. In reviewing your reservation, it is clearly indicated that you opted to utilize this convenient and savvy way to check in - thank you! Our Hilton Honors guests at the Member level, blue, are required to come by the front desk first...

Akron, Ohio
Reviewed 2 weeks ago

Full services facility, modern, first class, Hilton Honors recognized well, park and stay convenient, mall shopping nearby, close to airport, courteous staff. Restaurant and bar good quality, wifi internet standard

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank L1768XVsteveb
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for sharing your experience with us and the Trip Advisor community. We are delighted that you found our park and fly package convenient and that we provided you a quality 5- Star stay. Please come back again soon and we hope you enjoyed your trip ! Warm Regards, Brenda Goodwin Assistant General Manager

Burlington, Vermont, United States
Reviewed 3 weeks ago

Great service from all staff at this hotel.very clean. Good value- would definitely stay here again.Gold /diamond member perks are so nice.(complimentary evening reception and breakfast)- I am looking forward to a return trip.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Susan L
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

As a Hilton Honors guest, your feedback is very valuable and we appreciate that you have taken the time to share your stay experience with us and the Trip Advisor community. We look forward to your return as well ! We'll keep the cookies warm. Brenda Goodwin Assistant General Manager

South portland Maine, United States
Reviewed 4 weeks ago

Sound proofing was not to good I could hear doors closing as people entered or left there rooms it would wake me up threw the night door banging ,they should have a damper system on the door so they don't slam

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank paulmA3508RB
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

We appreciate that you have let us know about your experience. Please know that we take our guests feedback to heart and are sorry that you were disturbed during your stay. We do hope that you will give us another chance to provide you an excellent stay ! We'll keep the cookies warm ! Brenda Goodwin Assistant General Manager

Franklin, Massachusetts
Reviewed 5 weeks ago via mobile

Absolutely everyone on staff was so accommodating & pleasant, from the front desk check in to the gentleman who had to replace a toilet seat ( our fault)! Rooms were clean, breakfast buffet excellent & especially an employee named Todd at front desk who was so polite and went above & beyond to make sure we were taken care of....

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Helpful?
Thank cjkmaguire
Brenda G, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for sharing your wonderful feedback with us and the Trip Advisor community. It is wonderful to hear that or staff took such great care of you and that you found your room very clean and our buffet breakfast excellent ! We are sorry if the construction was problematic in any way. We are thrilled to be adding another...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newly renovated DoubleTree by Hilton® Portland Maine is ideally located just minutes from Portland's International Jetport, historic downtown Portland, and situated right next door to Maine's largest mall, The Maine Mall. Make yourself comfortable in our newly renovated guestrooms with thoughtful amenities including Sweet Dreams Beds, complimentary high-speed internet, and ergonomic workstations. Enjoy a dip in our refreshing indoor heated pool or get a great work out in our Fitness Room featuring Precor® exercise equipment. Stop by the Blue Wave Grille to enjoy a savory meal for breakfast, lunch, or dinner. Unwind after a long day at our bar and lounge. Also, offering 10 versatile meeting spaces, on site catering, AV rental, and a devoted team, the DoubleTree by Hilton Portland Maine is the ideal space for your business meeting or event. We look forward to welcoming you to our property with our signature warm chocolate chip cookie upon arrival. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Portland

Address: 363 Maine Mall Rd, South Portland, ME 04106-3214
Region: United States > Maine > South Portland
Price Range: RM453 - RM1,118 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland 3.5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Hotwire, Priceline, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Hotel Portland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham South Portland
South Portland Wyndham
Hotel Style:
#4 Business Hotel in South Portland
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Portland staff and other travellers.
3 questions
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North Monmouth, Maine
2 months ago
Maryville, Tennessee
1 month ago

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Questions? Get answers from DoubleTree by Hilton Hotel Portland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing east and higher than second floor”
815robynr, 26 Feb 2017 | Read review
“Book through Hotwire.com to save money”
vickis846, 5 Feb 2017 | Read review
“Higher floor better views.”
DavidT1953, 13 Jan 2017 | Read review
“Suites for families are amazing. If you have any concerns, they'll handle them immediately.”
juliey180, 11 Jan 2017 | Read review
“Location is good for shopping and the airport”
CountyGirl81, 7 Nov 2016 | Read review
5 of 5