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Not very impressed. Room was large but very dated. It was'nt overly clean either, We had two double beds but one had lots of hairs on the sheets, In all honesty it looked like sheets hadn't been changed. The other bed was perfectly clean and...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites South PortlandResponded 29 October 2017
Thank you for your visit and the time you have devoted to provide feedback. I appreciate you acknowledging our hospitality by providing a very generous rating on our hotel services. Making your stay as comfortable as possible is our goal and for that,...More
I recently stayed here with most of my family and friends for my wedding. I have to say they did me a great solid. The team from the back of the house to the front and everyone in between worked so hard to make sure...More
Response from Shane B, Front Office Manager at Holiday Inn Express Hotel & Suites South PortlandResponded 1 November 2017
Thank you so much for your kind words. I am very glad to hear that everyone took such great care of you while you were here for your wedding and a huge congratulations to you! We are very pleased to have hosted your family.
This particular Holiday Inn had something I haven't encountered before with this chain: It had an impossibly rough bottom sheet! It really was uncomfortable, and they should change their linen supplier pronto, if this is the best they offer. The bed was comfortable as is...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites South PortlandResponded 24 October 2017
Thank you for taking the time to share your recent experience at our hotel. While we are glad that you found the beds comfortable as usual, I am sorry for the linen which you found otherwise. Allow me to apologize for any inconvenience...More
Stayed one night while travelling. Very quiet area just off the highway. Shame the windows do not open to get some of that nice fresh air in. A/C a bit noisy. Large room with plenty of storage, bed a bit firm but OK for one...More
Thank Michael P
Response from Bianca C, General Manager at Holiday Inn Express Hotel & Suites South PortlandResponded 9 October 2017
Hello Michael P!
Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the peace and quiet during your stay.
We hope to welcome you back should your future travels bring you back to South...More
I was very impressed with my stay. The grounds were clean (although, they could have been more inviting) and the entrance into the lobby was clean, as well as the check-in area. I arrived very late, nearly into the next day, and the desk clerk...More
Management response:Responded 28 September 2017
Thank you for your positive feedback regarding your most recent stay with us at Holiday Inn Express & Suites South Portland. We are thrilled to hear about your smooth and welcoming check in. Our staff goes above and beyond to make our guests...More