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24/12/2017 25/12/2017
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    Best Western Plus Waterville Grand Hotel

    375 Main St, Waterville, ME 04901-4924
    +1 855-604-6118
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    24/12/2017 25/12/2017
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    US$96
    US$92
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    Traveller (30)
    Room & Suite (19)
    Dining (4)
    Overview
    • Excellent39%
    • Very good29%
    • Average16%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “hot tub” (19 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Offers from Best Western Plus Waterville Grand Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (394)
    There are newer reviews for Best Western Plus Waterville Grand Hotel
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    21 - 25 of 387 reviews

    Reviewed 12 August 2017

    Wouldn't bother. Dirty hallways and elevator. Elevator inconveniently located. Long walks to get to rooms. TV broken, had to change rooms. No offer of discount. Breakfast was great - only redeeming quality.More

    Review collected in partnership with Best Western
    Thank Patricia D
    Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 16 August 2017

    Dear Patricia D, We apologize that you were unhappy with your stay. Occasionally electronics fail, though rarely as of late, as we just upgraded all of the TVs on our property this summer, so we are very sorry for the trouble and inconvenience. Your feedback...More

    Reviewed 9 August 2017

    one of the 'best' Best Westerns I've stayed in; very clean rooms, I was on the third floor and there was very little noise, staff was friendly and helpful, breakfast consisted of a buffet or you could order from a menu and BW covered the...More

    Review collected in partnership with Best Western
    Thank 389diannap
    Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 9 August 2017

    Dear 389diannap, We are so glad you enjoyed your stay! Thank you for taking the time to write this kind review - we are happy to hear you enjoyed your clean rooms, the serenity of the hotel, and your breakfast :) We also love our...More

    Reviewed 8 August 2017 via mobile

    This hotel is convenient and has everything you will need, bar, restaurant clean rooms. We had dinner and breakfast and was very satisfied with the food and the service. The price was a little steep but in a college town I expected that.

    Thank Jonmorse
    Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 9 August 2017

    Thank you so much for taking the time to write this kind review! We're so glad you enjoyed your stay with us, and we hope that you'll think of us the next time you're in town!

    Reviewed 8 August 2017

    Stayed here during a high-demand weekend, when lodging options were extremely limited. The room was adequate, and it had its flaws. Lots of pillows, but they were all lumpy. Plenty of cable channels, but the signal failed often. Immediate hot water, but the shower head...More

    Thank ZoomGlobal
    Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 9 August 2017

    Dear ZoomGlobal, We're very sorry to hear that you did not enjoy your stay - Our guests' comfort and the cleanliness of the rooms are of the utmost importance to us. We appreciate your feedback, and will use your feedback to help our staff improve...More

    Reviewed 7 August 2017

    This was probably a luxurious place....in the 1980s.... If you have a dog they'll give you a ground floor room at the back of the hotel. However in this area the hallways look worn/scuffed-up and bathrooms need updating and the a/c didn't seem to work...More

    1  Thank Fantom_Gormay
    Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 9 August 2017

    Dear Fantom_Gormay, thank you for taking the time to rate and review our hotel. We appreciate your feedback! If you drop us an email at ecommerce@girihotels.com to let us know which room you stayed in, we'd love to check out your a/c unit. Thanks again...More

    Fireside Inn & Suites
    278 reviews
    #2 of 6 hotels in Waterville
    0.2 km
     
    Holiday Inn Express & Suites Waterville - North
    29 reviews
    #3 of 6 hotels in Waterville
    0.6 km
     
    Hampton Inn Waterville
    436 reviews
    #1 of 6 hotels in Waterville
    4 km
     
    Quality Inn & Suites Maine Evergreen Hotel
    678 reviews
    #3 of 9 hotels in Augusta
    31.9 km
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$100 - US$166 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 138
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Best Western, Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, getaroom.com, Orbitz, Cancelon, HotelQuickly and TripOnline SA so you can book your Best Western Plus Waterville Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Maine >
    • Waterville
    • Also Known As
    • Holiday Inn Waterville ,
    • Waterville Holiday Inn
    Add Photo Photos
    Traveller (30)
    Room & Suite (19)
    Dining (4)
    Pool & Beach (3)
    Hotel & Grounds (40)
    Bathroom (5)
    Business Centre & Event Rooms (4)
    Nearby
    Nearby HotelsSee all 6 hotels in Waterville
    Fireside Inn & Suites
    278 reviews
    .17 km away
     
    Hampton Inn Waterville
    436 reviews
    3.96 km away
     
    Holiday Inn Express & Suites Waterville - North
    29 reviews
    .63 km away
     
    Nearby Restaurants
    Governor's Restaurant & Bakery
    226 reviews
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    Ming Lee Chinese Restaurant
    98 reviews
    .13 km away
    Eric's Restaurant
    27 reviews
    1.38 km away
    Starbucks
    32 reviews
    .08 km away
    Nearby Attractions
    Colby College Museum of Art
    148 reviews
    1.65 km away
    Fort Halifax State Historic Site
    13 reviews
    3.58 km away
    Tree Spirits
    22 reviews
    5.37 km away
    Fairfield Antiques Mall
    18 reviews
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    Ask a question
    Questions & Answers
    marybRIUSA
    14 August 2017|
    AnswerShow all 2 answers
    Response from JeffYoung2009 | Reviewed this property |
    Hi Mary - as far As I know there is NO complimentary breakfast .As to the pricing differential - I can't say - but I almost always book with AAA everywhere I go .
    1
    Vote
    Sheryl J
    11 November 2016|
    AnswerShow all 3 answers
    Response from kspaulding | Property representative |
    3pm
    0
    Votes
    Kristine L
    25 February 2016|
    Answer
    Response from TravelingDrZ | Reviewed this property |
    To the best of my knowledge yes
    0
    Votes
    Room Tips
    "Avoid first floor"
    Read review
    "I don't think you can miss, I stayed on 3rd floor and it was perfect!"
    Read review
    "Not in front to Main Street and Freeway."
    Read review
    "Lst floor is smoking and has a bad smell. All other floors nice"
    Read review
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